Kinosaki / Hiyoriyama Onsen Hotel Kinparo

No matter how many times I visit, the view is always wonderful,and the food is delicious.The international staff are also sincere and courteous.They even provided Shuttle Service without a Reservation, which was a big help. Marine World is fun, and across the Hotel as well, there wasn’t a single staff member who made me feel uncomfortable.Staff training seems thorough, and I feel everyone shares the same spirit of hospitality.I have back issues and don’t do well with futons, but it was a Nishikawa mattress and I slept comfortably.As this place has a long history, there are some stains on the walls, but that’s part of its charm.The only downside was that the outdoor bath had a strong chlorine smell. It shows it’s being cleaned properly, but it felt a bit harsh.That said, despite that one point, I will definitely stay again.

We chose the full-course crab kaiseki.A variety of crab dishes were served in different styles, all of them delicious, with such generous portions that we couldn’t finish everything—we were very satisfied.It’s a historic Hotel with attentive service, but the aging Facility stood out and was a bit concerning.I understand that a major renovation may be difficult, but if you could update parts of the Facility, we would like to stay again.