รีวิวและความประทับใจจากผู้เข้าพักที่ Shirahama Coganoi Resort & Spa - 6หน้า

(จังหวัดวากายามะ/นังกิชิราฮามะ) [ทั้งหมด 172 ห้อง]
คะแนนรวม
4.51
ยอดเยี่ยม (577)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.38
  • สิ่งอำนวยความสะดวก
    4.31
  • การบริการลูกค้า
    4.56
  • อาหาร
    4.56
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.68
  • ความพึงพอใจ
    4.55
  • 4.50
    keytansan

    Repeater

    Seasonal fish such as ayu and hamo were featured. We enjoyed them deliciously.

  • 5.00
    マサルマサル

    Typhoon Stays

    Thank you for allowing us to stay despite the impact of the typhoon. The staff attended to us with smiles despite having many concerns. We also enjoyed our meals at a leisurely pace. We will stay again, so please take care of us.

  • 4.83
    ここあーの

    The best Hotel that can be enjoyed by both children and adults.

    We joined the annual three-generation summer vacation trip. Even before our arrival, they responded politely to inquiries about baby equipment rentals and changes in the number of people. On the day of our arrival, they kindly accommodated our sudden request to add more people to the dinner plan, which was very helpful. The buffet was visually appealing and delicious, and the facilities such as the pool, Onsen towel replenishment, and illuminations were excellent, providing enjoyment for both children and adults.

  • 4.00
    ショウヘイマサル

    Accommodation for Three Generations

    Upon arriving at the accommodation and being guided to the room, my younger daughter was surprised by a musty smell as we stepped out of the elevator into the hallway. Indeed, there was a slight musty odor. Inside the room, signs of aging were noticeable, but the bathroom was excellent with quick water filling in the bathtub and a well-functioning shower. Despite staying with my spouse, two daughters, and my eldest daughter's child, we did not feel that the room was cramped. However, usability of the sink received some negative feedback. We used both the indoor pool and garden pool. Since it was a Monday stay, it wasn’t crowded at all. However, given their size, I imagine they might get slightly crowded during peak seasons. The bath seemed to have been beautifully renovated; both outdoor baths and indoor baths offered great views and were very enjoyable. Dinner was buffet-style with live kitchen stations serving delicious shrimp tempura among other dishes—there were four live kitchen stations in total! The variety of food options was impressive. Breakfast followed a similar buffet style with plenty of options available from early morning. High chairs for children and movable tables were provided as well—showing thoughtful consideration for families with small children. As it was late August during our stay, most guests were families with kids; this created an atmosphere where even if there was some noise from children playing around, everyone understood each other’s situation without stress. For four adults plus one child at this price point—it felt like great value for money! This is truly an ideal accommodation for families traveling with kids. With plans to welcome more grandchildren in future years—we look forward to staying here again! The only downside during our visit would be that lingering musty smell in certain areas.

  • 4.50
    CATS.EYE

    It was comfortable.

    The room feels old but is clean, and the view was very nice. There were so many dishes at the night buffet and breakfast buffet that I ended up eating too much. The onsen in the large public bath was excellent. I would definitely like to use it again.

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  • 2.67
    スコティッシュホールド425

    I was looking forward to it, but

    I was very much looking forward to the reservation as I had plans with my daughter and grandchildren a few days before the stay. There was quite a line as check-in times overlapped. I felt very uncomfortable with the one-sided, condescending attitude of the female staff member who lacked professionalism. The attitude of the person representing the property was very disappointing, and there were two other issues, but I never want to use this property again.

  • 4.00
    mosko

    We stayed during our...

    We stayed during our summer vacation trip to Shirahama. The outdoor pool and onsen were very nice. We also appreciated the unlimited use of towels.

  • 4.00
    長三朗

    My daughter thoroughly enjoyed the pool.

    We stayed as a family of three, including our 4-year and 10-month-old daughter, for 3 nights and 4 days. Our daughter thoroughly enjoyed the pool, especially when the beach was closed for swimming, using it three times a day, including after dinner. It was convenient to have bath towels readily available at the pool and Onsen. The buffet was also well-received by our daughter. She seemed to enjoy the souvenir shop, coloring in the lobby, and the garden's illumination. I think it's a hotel friendly to families with children. On the other hand, a few complaints include the difficulty in adjusting the room's temperature, possibly due to the age of the Facility. There were no instructions on how to use the room's TV. Also, it would have been nice to have two room keys. Moreover, more than 80% of the buffet menu was the same every day, which felt lacking from an adult perspective. Of course, there were good points, such as the Onsen being easy to enter, and the staff being helpful with taxi arrangements, for which we are grateful. Being on a hill provided a sense of security from a tsunami evacuation standpoint. Overall, we were generally satisfied.

  • 4.83
    ハイジの里に生まれて

    Onsen, pool, meals, I want to visit again, wonderful Hotel.

    We went on a family trip with a relaxed schedule of 3 nights and 4 days to enjoy various activities in Shirahama. However, on the evening of our arrival, an earthquake occurred in Miyazaki, raising the possibility of a Nankai Trough earthquake, which led to the cancellation of most of our plans, such as swimming at Shirarahama, attending the fireworks festival, and visiting the onsen by the sea. Despite this, the view from the hotel room was wonderful, and the buffet was very delicious with a wide variety, leaving us very satisfied. The room, corridors, onsen bath, and pool were all clean. The staff at the front desk, restaurant, cleaning, and shop were kind and helpful. If there could be an improvement, it would be convenient to have a coin laundry. In summer, when going out or swimming in the pool, laundry is necessary. We washed by hand and hung them in the bath, but they didn't dry well, and there was no external cleaning service to entrust them to. Also, regarding the shuttle bus to Shirahama Station, it was dangerous as people boarding from the front entrance had to lift their luggage over the heads of those already seated to place it at the back of the bus. Since each person placed their luggage without securing it with ropes, the luggage collapsed noisily during the ride to the hotel. In other properties I've experienced, the staff would first collect the luggage, secure it, and then allow passengers to board, so it would be better to improve this to prevent luggage from hitting heads. Overall, it is a very lovely hotel, and I would like to visit again. It became a fun memory. I believe the earthquake also impacted Shirahama's economy, but I hope to enjoy Shirahama tourism and visit Koganoi-san again, so I encourage the hotel staff to keep up the good work. Thank you for your hospitality.

  • 5.00
    ルオト

    Healing Koganoin

    No matter how many times you visit, it is a Hotel that makes you feel at home.

  • 5.00
    momo1317

    It was good, but...

    I will visit again. I visited several times about 10 years ago, and it has improved since then. It seemed like there were no tour groups, so I was able to enjoy meals and the bath at a leisurely pace. However, as before, the cleaning was not thorough. The door used as a curtain was dusty, which was unpleasant. I sincerely hope for a prompt improvement. Thank you for your hospitality.

  • 3.00
    Nijntje en nina

    Buffet Service/Pool Information

    The response/service during the dinner/breakfast buffet was unpleasant/unsatisfactory. Specifically, firstly, the point where the guide staff assigns seats. In other hotels, with a buffet style, you can basically sit wherever you like. Next, the dishes were disappointing, being below the level of a family restaurant. Also, perhaps due to poor buffet flow, the congestion of lines and people passing by left me exhausted from the morning. Furthermore, while we were still eating and relaxing, the staff tried to clear the dishes, which was unpleasant. Regarding the pool, both the indoor and garden pools had entrances that were difficult to find, and not only our family but many others were lost. I think it would be helpful to add clearer signage or make other improvements.

  • 4.83
    田中等

    Shirahama Koganoi Resort & Spa

    It was my first time using this service, and I was very satisfied with the price.

  • 5.00
    夏休みは和歌山旅行

    I indulged a little this time.

    This summer, I used IKYU.com to go to Shirahama Koganoi Resort & Spa for a 2-day, 1-night stay. I used it the year before last as well, but this year, I was able to stay at the [Refa Room] Bay Suite Ocean View Twin at a great price. Since my mom and eldest son stayed home for exams, it was just me, my eldest daughter (20 years old), second daughter (11 years old), and youngest son (15 years old). The Refa Room made my daughters very happy, and the room was really spacious with two separate beds, so my daughters, who didn't want to sleep with me, were very satisfied! We also enjoyed a buffet with lots of our favorite foods, and we were able to visit Shirarahama & Adventure World, making it a great memory. I'm looking forward to deciding where to stay next year!

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  • 4.83
    名無しのしゅうさん

    For a great family trip

    It was my first time visiting Shirahama, and since it was midsummer and too hot, I was grateful for the shuttle bus from Shirahama Station. We arrived quite early before the check-in time, but we were happy to complete the procedures first and use the garden pool with the family. The garden pool and the indoor pool are not directly connected, which was a bit confusing, but being able to use the dehumidifier at the entrance of the indoor pool was very helpful. (Afterwards, we dried our clothes in the Room, and they dried well.) By having a late dinner, we were able to relax in the Room and take a leisurely bath. The open-air bath with standing water was lukewarm, which was perfect for me as I am not good with hot water. The free drinks after the bath, a mix of apple vinegar and mandarin or yuzu, were easy to drink, and the children enjoyed them too. The dinner had so many dishes that didn't seem like a buffet, and I feel like I couldn't enjoy everything in one go. Everything was delicious. It would be nice to have an all-you-can-drink alcohol option. The Facility is an old building, so there are some places where you can feel its age, but both the Room and the interior were kept very clean, so we were comfortable throughout our stay. There were also foreign staff members, but everyone was polite and attentive. Thank you very much.

  • 4.17
    しょうなの

    The pool is excellent.

    I found an affordable plan for a trip with my grandchild during the summer vacation, including a pool, Onsen, and buffet, and was very satisfied. My grandchild liked it so much that they want to stay for two nights next time. There are two pools, indoor and outdoor, with fluffy bath towels available for unlimited use, so there's no need to bring your own towel. The indoor pool can only be accessed from the large public bath, so it would have been nice if it could be accessed from outside. The open-air bath in the large public bath has a garden and infinity feel, and it was nice to relax and soak in the light-up. There is also a spacious, independent bathroom in the room. Dinner included sushi, salt-grilled sweetfish, steak, and more, and I ended up eating too much. The rolled omelet for breakfast was very delicious. Located on a hill, you can see beautiful scenery from the balcony, as well as the light-up garden. It was too hot to do much sightseeing, so I would like to visit again within the year.

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  • 5.00
    カ_レ_ン_

    I'm glad I could go!

    Spacious rooms with a relaxing view, Onsen that soothes the body and mind, and delicious and varied cuisine made for an enjoyable stay! Each staff member was very attentive, and I was surprised at how kind they were even during busy times. The grilled fish and shumai were my favorites, and I hope the person who made the shumai experiences 100 good things. It was truly delicious. I was also very grateful for the many water points set up along the way from the room to the large bath, next to the sauna, and in the changing room. It was my first trip to Wakayama, and I'm glad I visited here. Thank you for the wonderful time.

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  • 5.00
    モップタロ

    Everything is satisfactory.

    There are indoor and garden pools, and we were able to enjoy them until the last minute. The indoor pool was conveniently connected directly from the bath. There was also a small spin dryer, which was convenient. The directions to the garden pool were a bit confusing, so it would be helpful if they were clearer. The bath towels were unlimited, which was helpful. The meals were also very satisfying. The staff were kind and very pleasant. The view was great, and the night illumination visible from the room was very beautiful. The illumination of the open-air bath was also beautiful, and the children were delighted. I would like to stay again.

  • 5.00
    のあぷに

    Satisfied.

    This is my several-time use. It was as comfortable as ever. I was pleased that the beds were arranged together to prevent my child from falling, and the staff responded kindly. The service of freely available towels when using the pool and Onsen is extremely helpful. I would like to visit again.

  • 5.00
    ラソママ

    It was very good.

    You can feel the cleanliness. The dinner and breakfast buffets had a wide variety of options, and I was very satisfied. I would like to visit again.

  • 5.00
    やとはなさん

    Thank you always.

    This is the second time this year. Thank you always for your unchanging smile and service. The Room is clean, and the meals are very satisfying. I will visit again.

  • 4.83
    旅が好きな初老

    Shirahama Koganoi Resort & Spa is more relaxing than a hotel in Hawaii.

    Shirahama Koganoi Resort & Spa is a Resort Hotel where my eldest son said he could relax more than at a hotel in Hawaii, and I agree. The interior of the building is a comfortable space and a Resort Hotel with spaciousness in everything. The view from the Room and the terrace is wide, and the scenery in front is wonderful! Next time, I will attach photos. Please take a look.

  • 5.00
    パパ&ママ@\/

    I stayed at Koga no ...

    I stayed at Koga no I for the first time on a birthday trip. At check-in, I was surprised with a cute towel handkerchief as a gift, and they kindly took a commemorative photo, which they gave me upon departure. The room was spacious and clean, with a separate toilet, washroom, and bath, allowing for a comfortable stay. The buffet for dinner and breakfast offered more dishes than I could eat, and everything was delicious. The illumination at night was stunningly beautiful. The staff provided attentive service with smiles, paying attention to every detail. I would love to stay at Koga no I again. Thank you for the wonderful memories.

  • 4.00
    マロ姫

    Second time

    If you are staying in Shirahama, this Hotel is my favorite. After all, they welcome you warmly! All rooms have an ocean view. If you are bringing a dog, it seems they can be taken care of in the neighboring cottage. I wish I had known earlier so I could have brought mine. We relax in the Room since we don't use the pool. It's a bit disappointing that there are no shelves in the public bath's washing area to place your own brushes and such. However, the changing room has lockers with keys, so it's safe. It's just that it was hot, and there were only two fans. It's a bit cramped. We waited until we finished changing. But in terms of food, the buffet is delicious. It's a shame there's no squid. The mikan chicken hot pot we had before is delicious. The onigiri made fresh in the morning is delicious. The restaurant staff are foreigners from Myanmar. They guide you in Japanese. They are nervous but are doing their best to serve customers. There is also a souvenir shop, but it might be a bit small. We went to buy nearby. If there is another opportunity to stay at a reasonable price, I would like to stay with my first grandchild next time. Thank you very much!

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  • 5.00
    だらこおかあさん

    More than just a price

    We stayed with an affordable Plan, but there was no compromise in quality. The meals were served buffet-style with a wide variety of delicious options, and the Onsen and changing rooms were well-maintained, allowing us to enjoy a pleasant stay.

  • 5.00
    いぶかなちゃんです

    After all, it's the best.

    I stayed for the first time in 5 years. It's still my favorite hotel. The bath, meals, view, and room were all clean, and even though it was raining, there was a pool, so it was no problem. The children could play, and it was a satisfying trip.

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  • 4.67
    琴たん

    Thank you

    We borrowed yellow celebratory vests for my 88-year-old mother and 80-year-old aunt's celebration, received photos and gifts, and they were very happy. The Room was spacious, and the grandchildren enjoyed playing in the pool and watching the illuminations. Every meal was delicious. I thought it might be far from the sea, but the view was fantastic. I would like to stay at this Hotel again when I visit Shirahama next time. Thank you very much.

  • 3.83
    mt-soreiyu

    Full from the buffet

    It was bustling with many guests. The room was spacious with an ocean view, but unfortunately, it was raining. If it had been sunny, you could have had a beautiful view of the sea. Meals were buffet-style for both breakfast and dinner, and we ate to our heart's content. There were many dishes prepared at the live kitchen, which was great. The amenities in the room were lacking, which was a disappointing point. However, I would like to visit again.

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  • 4.17
    ウーロンハイ好き

    Birthday trip

    We used it for a friend's birthday trip. The Room was the largest Japanese-style Room, and as soon as we entered, everyone was overjoyed, exclaiming how spacious it was! The toilet and bath were also spacious and extremely nice. The large public bath was great, but it was disappointing that the drinks in front of the sauna were empty. Dinner was a buffet. Everyone was very satisfied as they could choose as much as they liked of what they wanted. We ordered a cake for a birthday surprise, and it was delivered at 9:30 PM. Although they kindly offered to take a photo, everyone was fast asleep, so we politely declined and enjoyed it deliciously after 10 PM! We were given a bear towel as a gift, and my friend was delighted. Thank you very much. We also went for a morning bath, ate until we were full, and even took a nap before checking out, making it a very satisfying trip to Wakayama. Thank you very much.

  • 5.00
    和歌山市在住

    Favorite Hotel

    This year is the second time in April and June. Both my husband and my son's family like it, and my grandchildren look forward to the pool and illuminations every year. The staff are pleasant, and the food is delicious, which we look forward to every time. The Room is spacious with an inner door, making it a comfortable Room. I even think I want to go again this year!

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