Kamenoi Hotel Akita Yuze

This was a Hotel I’m truly glad I stayed at. The front desk staff spoke gently and clearly, which made me feel at ease. Just then, a loud group from overseas came close and startled me, but thanks to the staff’s professional handling, I was able to get to my Room without crossing paths with them or having an unpleasant experience. I had braced myself for a noisy night, but it was quiet and I slept soundly—perhaps because we were in a separate building from the group—and I really appreciated that consideration. Since some Korean guests were on the same floor as us, we even had a chance to chat in the elevator. The staff’s hospitality was warm, the Onsen was excellent, and it’s a Hotel I would definitely like to visit again. In the second photo are magewappa wooden bento boxes used on the ceiling of the breakfast venue—I was truly impressed.

This was my third stay, and I was very satisfied with this cost-effective Hotel. I felt that the Hotel values customer feedback, continuously improves, and reflects it well in various services. The smiles and greetings from the dinner venue staff were very pleasant. The children's festival is a service that makes families with children want to return to the Hotel, so I hope it continues in the future. As for the storytelling session at 8 PM, while I could understand the dialect, the voice was low and hard to hear at times; speaking a bit louder would make it more enjoyable. The breakfast buffet had a wide variety of delicious options. This is one of the Hotels I would like to visit again in the future. Thank you very much for your hospitality!