Hotel New Awaji Plaza Awajishima

Although I ended up staying alone because my companion suddenly became unwell, all the staff were kind and provided attentive, personalized service. Since I had my stomach completely removed due to gastric cancer, it is difficult for me to eat a full portion, but they kindly accommodated my requests—such as serving smaller portions from the start and letting me take dessert back to my Room to enjoy later. The Onsen’s open-air bath felt luxurious and modern, and the sunset view was breathtakingly beautiful. Lying down on the slanted seating area, I could gaze at the sparkling stars—it was incredibly relaxing. Three months after major surgery, it made me feel truly grateful to be alive. I felt deeply healed—thank you very much.

We stayed for one night with my elderly parents. As we were traveling as a family of four, we were looking for a spacious Room with a great view, and chose this Hotel based on its excellent Reviews. The Room was very spacious, and the stunning view of the Naruto Bridge right in front of us exceeded our expectations. For dinner, we enjoyed cherry salmon sashimi and Awaji beef, and the breakfast buffet was also delicious. When we mentioned that my parents have difficulty walking, you kindly arranged seating close to the food. The Onsen had a smooth feel on the skin and the temperature was just right—very comfortable. Even my father, who has trouble with his legs, said it “felt better” and went in many times; it was wonderful to see how happy he was. All of the staff were very kind, and we truly appreciated that you even provided motion sickness medicine for my father on our way home after he felt carsick during the trip. It was a stay that became a wonderful family memory. Thank you very much.