新杉田站 × 餐飲評價高的飯店·日式旅館

I have stayed at GATE HOTEL in Ginza, Asakusa, and Ryogoku before, and once again I had a very comfortable stay this time. As expected, the breakfast was thoughtfully prepared, with fresh vegetables and creative seasoning that showed real care and good taste. What stood out most was how practical and well-designed the Room was. Many Hotels have some small inconveniences or things that feel lacking, but here everything—from the layout and specifications to the amenities—felt perfectly planned with nothing missing or excessive. My companion was impressed as well and truly enjoyed a comfortable Hotel stay. Although many of the staff are young, their warm and attentive service left a great impression. The bar staff in particular were wonderfully considerate, allowing us to relax and enjoy a blissful time at the bar. The view from the Room was also lovely, and even though we booked early at a great rate for a triple Room, my companion was surprised: “This price with breakfast included?” I would definitely like to stay again.

I stayed for 3 nights and 4 days. I chose this Hotel because it is close to the station with easy access, and it offers a buffet-style breakfast. The room was clean and had a calm atmosphere, so I was able to relax throughout my stay. There are many sightseeing spots nearby, making it a convenient location for walking around. The peaceful Yokohama scenery while enjoying warm rice porridge and miso soup gently soothed my tired body. The quiet morning time was very comfortable and gave me a great start to the day. The breakfast offered a wide variety of both Japanese and Western options, which I also appreciated because I could enjoy it without getting bored even during a Multiple Night Stay. The staff were courteous as well, so I felt at ease during my stay. This is a Hotel I would like to use again when visiting Yokohama.

I stayed here for a live show at Billboard Live. Check-in was a bit busy, but the process was well organized and smooth. The Room felt “so small!” the moment I walked in, but it was comfortable and very functional, and the compact size ended up feeling cozy. Above all, the view from the 33rd floor was amazing. The scenery from my Room—daytime, night, and morning—was truly relaxing. For breakfast, I went a little later so it wasn’t crowded; there was a great variety of options and everything was delicious. The 11:00 check-out also allowed me to take my time, which was nice. I’m very satisfied. Great value for money, so I’ll stay again. Thank you very much.

Although our stay was short, my daughter and I were able to enjoy a wonderful, relaxing time together. No matter when we visit, it is truly an outstanding Hotel. I have stayed at many Hotels, but in terms of the Room’s excellence, the Hotel’s lovely atmosphere, the staff’s exceptional service, and the delicious food—everything considered—I believe Hotel New Grand is the very best. I look forward to staying again. Thank you in advance.

Overall, it was very good. Since I checked in and out using the self-service machine, I didn’t pay much attention to staff service. However, if I had to say one thing, it would have been nice to hear something like “Are you okay?” or “Do you understand?” just to confirm. I almost entered the wrong Room because I mistook the Room number 6 for 0. The Room was clean, spacious, and comfortable, but perhaps because it was during spring break there were many guests, and at night there were quite a few noises and what sounded like footsteps from the floor above, so there were times when I couldn’t rest well. The breakfast café was excellent in every way—service, serving, and food. If I have the chance again at a different time of year, I would like to stay again.

Stayed overnight after a Zepp LIVE show. I found this Accommodation on the travel site IKYU, and the moon decorations caught my eye. I made a Reservation even before I knew I’d won tickets for the LIVE, and later I found out and was surprised! When I went down to the first floor, it was right next to Zepp Yokohama. The Room on the 14th floor had a great view, was very clean, and the bed was so comfortable that I slept soundly. The 11:00 check-out time was also convenient. Even after check-out, they kept my luggage for me, so I could go out without worry. The staff were kind as well, which made my stay very pleasant. The in-room amenities were eco-friendly, just like at a Hotel where I stayed during a trip to Okinawa before. It’s such a great Hotel that even seeing that gave me an excellent impression. I’d love to stay again.

Reserved for my grandchild to visit the Anpanman Museum. Since the front desk is on the 20th floor, all rooms are on high floors. The view through the floor-to-ceiling glass was spectacular even from my 2-year-old grandchild’s eye level. Although they fell asleep early at night and the next morning was unfortunately cloudy, they were still thrilled with the view from the morning. It became a wonderful memory. My daughter’s family and their 2-year-old child stayed in a Deluxe King Room.

It was a wonderfully relaxing stay at my favorite Hotel. This time, we stayed as a family to enjoy dining at OZIO, and the Hotel itself is truly outstanding. A holiday spent at the Hotel is the happiest time for me. I’ll work hard while looking forward to coming back (lol). We look forward to staying with you again next time.

I stayed for one night on March 21. Both the exterior and interior were very clean and beautiful, and the front desk staff were courteous and efficient, making check-in smooth and pleasant. I stayed in a Room on the 15th floor, and the view from the window was wonderful—I really enjoyed the beautiful scenery of Yokohama. In addition, they prepared a cake as a birthday surprise, and I was truly touched by their thoughtful attention to detail. The amenities were also excellent. I was very satisfied with breakfast as well. Everything—from the French toast to the cheese and curry—suited my taste, and I ended up eating until I was completely full. The French toast ran out quickly, so I would be even happier if there were a bit more available. As for check-out, my Plan allowed me to stay until 12:00 p.m., so I was able to relax throughout my stay. Overall, I am very satisfied and would definitely like to stay again.

I stayed here for a live show at K-Arena. It’s two stops from the venue, and if the weather is nice, biking there is also a good option. The Room itself is compact, but the design is cute, and it has bunk beds—something you don’t often see in a Hotel—which made it really fun. On the first floor there’s a large public bath and sauna, open at night and in the morning. The TV in the Room can stream YouTube and more. Overall, everything felt very clean, and it’s a Hotel I’d like to stay at again. Thank you!

This Hotel is directly connected to the station, making it extremely convenient. The Room and Facility are more than sufficient for a comfortable stay, and every time I stay here, I feel it’s perfect for relaxing after work or sightseeing. With the city’s international atmosphere and many guests from overseas, the staff also provide uniquely personal service. I would like to use it again when I have business nearby.

Thank you for your continued support. No matter when I visit, the front desk staff are always pleasant, and the Room is kept clean and well maintained, making for a very comfortable stay. Thank you very much. This time, I was happy to see that the Room hair dryer had been changed to a ReFa model. There is an excellent coffee machine in the lobby, but I would be very pleased if there were also a capsule-type coffee machine (such as UCC or Nescafé) in the Room. I would appreciate it if you could consider this.

This was my second stay. The hotel staff were very friendly and handled check-in and check-out politely! The room was very clean, but the freezer wasn't working, so my ice cream... that was a bit disappointing. Other than that, everything was excellent!!

A long-overdue trip with my mother. As traveling far has become difficult for her, her favorite is Yokohama Bay Hotel Tokyu, where she stayed with my sister last month. She said it was so wonderful that she invited me and my 9-year-old son to stay too—so we headed back to Yokohama for the first time in a while. Perhaps because it was right after a holiday weekend and nearby attractions were closed, the front desk told us they had prepared a Room that my son would enjoy even more. When we walked in, we were thrilled to see a huge Ferris wheel right in front of us! We were especially impressed by the bathroom where we could bathe while looking at it. We decided to keep watching the Ferris wheel at night, so we enjoyed dinner in our Room while taking in the Ferris wheel and the lights of Yokohama to the fullest. Both my mother and I were completely satisfied. Thank you for such a wonderful surprise. Breakfast was excellent as well, so we will definitely be back!

I’m enjoying a Hotel staycation. I like room service. When I happened to look down, there was a message. I was surprised and happy. I’ll be going on another Hotel staycation again. Everyone, please take care of yourselves!

Thank you very much for your hospitality. The Room was spacious and lovely, the neatly made bed was very comfortable, and the L’OCCITANE amenities were excellent. We truly appreciated everything—from the Plan that allowed us to change breakfast to lunch to the late check-out. In particular, the long-established Chinese cuisine was outstanding, and we were completely satisfied with our stay. We went back for seconds many times. We would love to visit again with our family.

I stayed at this Hotel because of its great Reviews. It was conveniently located near Yokohama Station, and the room was very clean. Amenities were available near the front desk, and I picked up what I needed. Unfortunately, I couldn’t have breakfast this time due to my schedule… If I have the chance, I’d like to visit again and enjoy breakfast as well. I used the in-room unit bath at night, but in the morning I refreshed myself with a soak in the large public bath. Thank you very much.

We stayed for two nights while sightseeing. We booked a Deluxe Twin room, which had a long sofa, and the sink, bath, and toilet were all separate, making it very comfortable. However, there was no hand-washing sink in the toilet area, so it was a bit inconvenient to go to the vanity. When we were confused during the self check-in process, a staff member quickly came over and helped us through it. It made us feel reassured that they were keeping an eye on everyone. Since our stay included breakfast, we had it at the cafe on the first floor. The toast bread was fluffy and very delicious. A Hotel I would recommend.

Our stay after previewing the property was very satisfying for my family as well. A while ago, I visited a bar at another Hilton and loved the atmosphere. When I had a reason to stay in Yokohama the month before our trip, I stopped by this bar and liked it so much that I made a Reservation on the spot. I stayed here to match my mother’s visit to Yokohama to attend an artist’s live concert. We ate outside the Hotel and only used the bar in the evening and the breakfast lounge, but both my mother and I were very satisfied. It is within walking distance from Yokohama Station, a major terminal station, and I think it is rare to find such a new, urban waterfront Hotel near Tokyo. Next time, I would like to stay again including dining at the restaurant.

Thank you very much for accommodating our various requests. I’m sure you’re used to handling many guests, but we truly appreciated your support. The proposal was a great success, and the bouquet—along with the scenery—was very well received. It made for the best proposal! Both the service and the room were excellent. Thank you again. Regarding amenities, we would have been even happier if there had been two skincare sets for two people (everything was so wonderful that this was the only useful suggestion we could find).