รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel Emisia Sapporo - 2หน้า

(ฮอกไกโด/เดินจากสถานีชินซัปโปโระ 2 นาที) [ทั้งหมด 512 ห้อง]
คะแนนรวม
4.20
ดี (230)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.22
  • สิ่งอำนวยความสะดวก
    4.13
  • การบริการลูกค้า
    4.29
  • อาหาร
    4.40
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.99
  • ความพึงพอใจ
    4.22
  • 4.50
    おにぎり三郎

    It was kind.

    A family member fell on the frozen road and hit their face, but we were able to cool it immediately with an ice pack that was kindly provided, which was very helpful. Thank you for your kindness. The Room was also cleaned properly, making our 3-night stay comfortable.

  • 3.50
    こうゆうゆみ

    It is an old type of Hotel.

    Personally, I was there for the spa, so I have no complaints about the old rooms. It's about 30 minutes from the center of Sapporo, so there's no problem with access. However, it was surprising that there was nothing, as it is common for hotels in the center to provide bottled water in the rooms. Above all, the benefits of being a Diamond member were very helpful. I was able to relax.

  • 4.33
    moris327

    Close to the station Good transportation access Facility with hot springs available High satisfaction with breakfast

    Stayed for 2 nights at the beginning of the year, just like last year. Convenient access to both JR and subway. Last year, I enjoyed the corn soup at breakfast with lots of corn, so I stayed again for that, but was shocked to find no corn this year. However, there were many menu options, and everyone was happy making hand-rolled sushi and seafood bowls. The pudding was also very delicious. The bathing Facility is clean and a treat for the body chilled by the cold. I'm sure I'll be back next year.

  • 4.50
    ぴのりん

    The view is magnificent.

    The view from the Hotel is unique to this location. It's worth staying just for this. The spa has become a bit old, but it's still nice. The unisex lounge is convenient.

  • 3.50
    fabulous B

    The bath and breakfast were good.

    The bath was well-cleaned, and the breakfast was delicious.

  • 3.80
    もこは

    It's okay.

    The bath display, etc., was too complicated.

  • 5.00
    はなそらプチ

    This is a Hotel you want in Chuo Ward.

    Since moving to Sapporo last year, I have been comparing and staying at hotels in the city during the off-season, and I find IKYU's plans to be the most affordable and beneficial. This time, I think it's quite rare to have this rate with two meals included. The room is not spacious, but it is well-maintained and clean despite its age. The Chinese dinner was delicious, and what stood out at the breakfast buffet was the sushi rice prepared for the seafood bowl, which is not commonly found in other hotels, making it taste exceptionally good. The mapo tofu and salmon chanchan-yaki were satisfying overall, but I thought some effort was needed to keep the French toast from becoming hard. The homemade pudding was delicious. Also, the spa on the basement floor exceeded expectations, with no noticeable chlorine smell, strong water pressure that relaxes the body, a lovely space, and a mist sauna, which seems to be popular. I liked it so much that I applied for the Club Emisia membership.

  • 4.67
    まーまたん

    It's nearby, and I've used it many times.

    This Hotel is one that makes you want to use it regularly, with the spa and delicious breakfast being the main attractions! This time, the Plan included Chinese cuisine for dinner, and we were guided to a seat with a very nice view, enjoyed delicious Chinese food, and the staff responded with a wonderful smile, making it a pleasant experience! One disappointment is that the omelet at the live kitchen during breakfast is no longer available. I would be very happy if it could be brought back...

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  • 1.00
    プルメリア17*

    Lack of trust in front desk service

    I stayed with a Diamond benefit. The facility is old, but I like the service, and it is a hotel where I stay once a month during the winter season. Usually, they upgrade me with the Diamond benefit, but... At this check-in, I was told, "We are fully booked today, so we cannot upgrade you." Since there was no other choice, I offered to pay the difference and asked them to find another room. Then, a manager came out and said, "A room has just become available, so we can upgrade you with the benefit." I felt distrustful of this response, and when I checked the upgraded room online, I found that multiple rooms were vacant until night on that day. It was a weekday stay, not during a busy period. I was very displeased with the staff who lied so easily about something that could be verified. They might think that customers won't know, so they can just say it's fully booked and upgrades are not possible, but Diamond members stay at many hotels throughout the year and have a wealth of knowledge and experience. As the previous person also wrote, I realized that this hotel has a bad attitude towards Diamond member benefit upgrades. I had reservations after December, but I canceled them immediately. I will not visit again. Do not underestimate your customers.

  • 4.67
    tamatama-AK

    Conveniently located near the station.

    It was my first time staying somewhere other than Sapporo Station in Sapporo, but the reviews were good, and I was able to stay at a very reasonable price due to a time sale, so I decided to use it. The view from the room was nice, but the view from the restaurant on the 31st floor was absolutely stunning. The breakfast venue had a delicious-looking spread, but unfortunately, I couldn't eat much because I had overeaten the day before. The spa was also great, as it was early and not crowded, allowing me to use the jacuzzi, sauna, and lockers comfortably. Next time, I want to go to breakfast with an empty stomach!

  • 2.83
    充容

    Feel the effects of aging

    Stayed for 5 nights, but on the first day, the air conditioning was set to cooling despite the evening outside temperature being in the single digits, resulting in cold-induced diarrhea. The next day, I urgently requested a heater, borrowed one, and recovered. On this day, the switch to heating mode was made at 7 PM, but when I requested notification for Multiple Night Stay guests, I received a letter. This response was unsatisfactory.

  • 3.33
    KII

    I chose this propert...

    I chose this property because I don't like the cluttered feel around Sapporo Station and it was a Diamond Member benefit stay. The location was quite convenient by train, making sightseeing easy. The staff were very helpful, providing detailed explanations about tourist spots and dining options when asked (three male staff members). However, at check-in, I was shown a room that didn't seem to be an upgrade for Diamond Members. When I inquired, they eventually gave me a room on the 28th-floor corner, but the female staff member wasn't very pleasant. Perhaps because of this, there was no explanation about the dining venue, the location of the large bath, or the elevators, so I had to find the elevator myself and look up everything later. I would have appreciated an automatic upgrade if available, as it was specifically mentioned for Diamond Members, and the attitude was disappointing. Other than that, the view was nice, the breakfast was delicious, and considering the cost of the large bath, although it was a bit old and not perfect, it was okay since it was a weekday and not crowded.

  • 4.17
    泥水

    Very satisfied with the variety of items at the breakfast buffet.

    The Accommodation Fee was low, so I didn't expect much from the breakfast, but I was surprised by the variety and number of items. First, I recommend taking a look around to get an overview. Note: You cannot enter in room wear or slippers.

  • 4.00
    cesardog

    The breakfast was delicious.

    The breakfast on the 31st floor had a great view, and the food was very delicious.

  • 2.00
    オリーブ11

    I never expected there to be an extra charge for the bath...

    I admit it was my fault for not checking carefully when booking, but I was surprised to find that this hotel with a large public bath charges an extra fee, which is unusual for me as most hotels allow multiple entries. Although there is a shower in the room, there are no amenities like lotion, so if you don't use the public bath, you have to prepare your own. After washing my face in the morning, I rushed to a nearby drugstore. I wanted to stretch my legs and relax in the large public bath after sightseeing in Sapporo, so I paid the fee, but 1,000 yen per entry is too expensive! The hotel was conveniently located near the station and the staff was polite, which was nice, but the hotel I stayed at in Hakodate the day before was also near the station and had a comfortable large public bath, so it was disappointing in comparison.

  • 4.17
    まじけこみ

    The hotel is conveniently located near the station and stands out for its height, offering a fantastic view!! The food is delicious, and the staff are friendly.

  • 4.50
    まりりんのやま

    Regular accommodation in Hokkaido, Emisia

    I use Emisia every time I visit my son who attends university in Hokkaido. It's right in front of Shin-Sapporo Station, and it's very convenient as you can get to New Chitose with a single rapid airport train. Above all, I always look forward to the Spa Alba. It's bustling, but I've never really felt inconvenienced by the crowds. The breakfast always features delicious northern delicacies, but sometimes it falls into the brunch time slot depending on the reservation situation, and it's a bit disappointing that you have to pay the difference if you want to eat during breakfast hours. I guess it's unavoidable to avoid congestion.

  • 4.17
    ミーやん

    Delicious

    The food was very delicious. Since it was late, I was able to enjoy a leisurely breakfast. It was disappointing that the takeaway coffee tasted different from the one at the dining venue.

  • 3.33
    makaみち

    Senior solo female traveler

    The building is old, but the room was spacious and had a sofa, which was nice. The air conditioning in the building was strong, and with the thin futon, it was cold. (Even though we had turned off the air conditioning in the room...) Nowadays, almost every hotel provides mineral water, so it was disappointing that there wasn't any. The breakfast had a great view, and I enjoyed the local ingredients deliciously.

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  • 3.50
    MRDERBY

    Very disappointing Chinese food.

    I booked a plan that included a Chinese course dinner with a one-night, two-meal stay at the hotel... I made a reservation for the Chinese course dinner at 6:30 PM. Five minutes after ordering the first beer and enjoying the appetizers, the main dishes like shrimp chili and mapo tofu, along with rice, were served, even though I hadn't even finished half of my glass. Shortly after, three types of dim sum were served late... The order of serving was strange, but I was too taken aback to complain. Not even ten minutes had passed, and I hadn't finished my appetizer or drink... I didn't feel like ordering additional drinks like Shaoxing wine, and everything got cold. I left the table after eating cold tofu with separated chili oil and cold white rice. I was fed up with the lack of consideration and the attitude of just serving the food. I didn't even feel like complaining about the manager who couldn't serve the dishes considering the timing and situation. Is this the level of service this hotel offers? Moreover, despite having a reservation and the place being empty, I was seated at the first table right by the entrance, next to a group speaking loudly. Watching that group, I noticed their course dishes were being served one after another, making me wonder if the chef also didn't know the right timing or if everyone just wanted to finish work early. It was a puzzling Chinese dining experience. I had repeated stays because the front desk staff were all friendly and quick-witted. I think it's basic to consider seating arrangements if there are loud guests and the timing of serving dishes. If this is the course meal offered in the hotel's recommended plan, it's disappointing beyond the taste. Tourists don't visit every month, so when they come to relax in an extraordinary setting, please assign staff who can at least consider the basics, including the kitchen staff. The service was worse than a local Chinese restaurant.

  • 4.83
    隆凛

    A comfortable high-rise hotel with well-equipped bathing facilities.

    I booked a standard twin room for four nights, but I was upgraded to a sky twin, allowing me to enjoy a wonderful view of Sapporo from a high floor. The breakfast venue on the 31st floor was spacious, with a wide variety of delicious options, and I was completely satisfied without getting bored over the four days. The mechanical parking was very smooth and convenient for getting the car in and out, and the bath was also beautifully maintained and comfortable. I would definitely like to use it again next time.

  • 3.20
    ふうそうちゃん

    A trip for two couples

    The purpose of the trip was to visit the new Nippon-Ham Fighters' location, Escon! I chose a hotel near Shin-Sapporo Station with good bus access. I am satisfied with the location, amenities, and cleanliness. If I had to say, I was concerned about the musty smell in the bathroom after taking a bath. I might be too sensitive, though...

  • 3.67
    sat1

    Good Envy Casual Hotel

    Due to the incident of losing scissors at Chitose Airport, the flight from Hakodate was canceled, resulting in a significantly delayed check-in. When I informed them over the phone, I didn't receive a very good response, which left me speechless, but in reality, the staff at Senun handled it well, and I was able to enjoy a delicious dinner without any issues. Thank you to all the staff at Senun. A very bright desk light, which I had requested previously, was installed in the room, making my stay very comfortable.

  • 5.00
    ディケロステンマ

    Convenient and comfortable

    I stayed in the Sky Corner Twin. The room was spacious and allowed for a comfortable stay. The staff's service was very courteous. I would like to use it again if I have the opportunity.

  • 3.80
    nickname_

    Fridge was a bit noi...

    Fridge was a bit noisy at night, no obvious switch to turn it off so had to unplug it manually Only 4 elevators so a bit slow when crowded, and no keycard verification Spa was relaxing but showing its age, the pool tile outside showing some cracks

  • 3.67
    ゴロコテ

    Large public bath

    The large public bath was not available by the time I arrived at the hotel after the Escon game, and I couldn't use it early in the morning either. Since the large public bath opens at 12:00 the next day, if you're staying for one night, you can hardly use it as it's not available at night. I was looking forward to the bath, so it was disappointing.

  • 3.67
    Kolina

    The meals and facilities were very good! I look forward to improvements in service.

    I stayed for 3 nights and 4 days on a business trip. I chose this hotel because I wanted to enjoy the attractive breakfast buffet and spa. Since I anticipated not being able to have breakfast every morning due to work, I opted for a plan without breakfast this time. On the day of arrival, it was early morning, so I thought I would enjoy the breakfast buffet I was looking forward to, but I was disappointed to find out that non-guests could not use the restaurant. Later, it turned out to be a mistake by the front desk, and I was able to enjoy the long-awaited breakfast buffet at the regular price. The variety and taste were impeccable and very delicious. Also, the spa was very relaxing with the jacuzzi. On the morning of the last day, I wanted to have breakfast again, so I asked the front desk if a reservation was necessary, and they informed me that I should go directly to the restaurant. However, when I went to the restaurant, I was told that a reservation at the front desk was necessary for the accommodation discount (cry). When I went back to the front desk, they said that the accommodation discount would not apply without a reservation made by the day before. There was no guidance at check-in, so I couldn't go back, and I reluctantly had breakfast at a nearby hotel's buffet. (This was slightly more affordable, but still quite delicious) In conclusion, I am satisfied with the facilities and location, but I think it would be an even better hotel if the service aspect could be improved. Reflecting on this experience, I want to make sure not to forget to reserve breakfast by the day before, even if there is no guidance at check-in next time. (Ideally, I would prefer a plan with breakfast, but due to work, that's not possible...)

  • 3.83
    未来みく

    Nice view and breakfast.

    I stayed with a plan that included a spa and breakfast. The hotel is right next to the station and there is a shopping mall, so I had no trouble with meals or shopping. The building looked older than the image I saw in the photos, and the spa felt more like a clean public bath. However, it was well-cleaned, so it was comfortable to enjoy the large bath. Breakfast was on the top floor with a nice view, and there were various types of food. The dishes were cleared quickly, allowing for a comfortable experience. Thank you.

  • 5.00
    ぽっぽすけ

    It was a very wonderful room.

    I stayed for three consecutive nights in a Sky Corner Twin (non-smoking) on a plan that included breakfast and spa access, with a specified corner room on a high floor. My room was on the 28th floor, the highest non-smoking floor, and it was a spacious corner room with a great view. On the first night, I had dinner at the Chinese restaurant on the 30th floor, and it was extremely delicious. On the second night, I ordered the Hitsumabushi, which I had checked on the website, at the dining area in the spa without even looking at the menu, and it was also extremely delicious. On the third night, I went to watch a professional baseball game at Es Con Field Hokkaido, so I had dinner while watching the game and then dashed back to the hotel to relax in the spa (last admission at 11 PM). The spa is spacious with a sauna, cold bath, and jet bath, allowing for a relaxing experience. You can also go back and forth to the dining area in the provided gown without changing into your regular clothes, which made for a leisurely and relaxing time. Of course, I bathed all three nights and felt refreshed. The breakfast was a typical Hokkaido buffet, and I ate as much as I wanted of my favorite foods. I especially had seafood bowls, cheese fondue, and ramen every day. I was completely satisfied with the hotel and the plan, so I will definitely choose Hotel Emisia Sapporo again and book the same plan on Ikkyu.com for my next trip to Hokkaido. Thank you for the memorable and moving experience.

  • 5.00
    sono@

    It was a lovely hotel.

    It was my first time in Hokkaido for a 60th birthday trip with friends. Thank you for your hospitality. The spa was very pleasant and provided relaxation for travelers tired from walking. The room we stayed in was clean and comfortable. We could also enjoy a beautiful night view from the room.

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