รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel Nikko Fukuoka - 3หน้า

(จังหวัดฟุกุโอกะ/หน้าสถานีฮากาตะ) [ทั้งหมด 360 ห้อง]
คะแนนรวม
4.59
ยอดเยี่ยม (138)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.66
  • สิ่งอำนวยความสะดวก
    4.52
  • การบริการลูกค้า
    4.82
  • อาหาร
    4.71
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.23
  • ความพึงพอใจ
    4.65
  • 4.33
    とも0707

    Overall, the service...

    Overall, the service was excellent, as expected from Nikko! However, during check-in, there was no breakfast voucher, and the drink tickets were not provided for everyone, which gave the impression that the staff might have been new. It was unfortunate because the service was otherwise good, including the person who later brought the breakfast voucher. Although the hotel is undeniably aging, it was clean and comfortable. I understand that a major renovation would be challenging, but I would appreciate it if at least the shower head could be replaced. The hotel is directly connected to the station, and the check-out time is relatively late. The breakfast had a wide variety of options, which was great! I would like to use this hotel again.

  • 4.83
    MMさん

    Looking forward to the Japanese breakfast.

    I come to Fukuoka about twice a year, and if there's availability, I always choose this place. You can access it from Hakata Station without getting wet even in the rain, and I look forward to the delicious Japanese breakfast. Although the Facility is not the latest, it is kept very clean, and there are fresh flowers in the elevator hall on the accommodation floor, which gives off a faint fragrance that makes me happy. Everyone is smiling and pleasant.

  • 5.00
    みずほペイペイドーム大好き

    I will make a reservation here again next time.

    I made a reservation because my daughter stayed with her friends during spring break and expressed a desire to stay again. The staff were all wonderful, the room was spacious and clean, and the amenities were plentiful. The breakfast buffet also had a wide variety of menu options. It was delicious. Perhaps because we went later, it was not crowded, and we could relax. Next time we come to PayPay Dome, we will make a reservation here again. We look forward to your hospitality then.

  • 4.67
    @_@///

    Stay with a dinner show package

    I made a reservation at the hotel of the venue, thinking it would be convenient when traveling to Fukuoka to see the dinner show. The whole hotel has a somewhat aged feel, but the room was renovated and very clean and easy to use. It is also very close to Hakata Station, making the location convenient. The dinner show course meal was very delicious and I was very satisfied. However, the breakfast had some items that were a bit dry from sitting out, which was disappointing, so I deducted one star. The hotel promptly addressed the room trouble, showcasing the response of a first-class hotel. I will use it again when I go to the dinner show.

  • 1.80
    naoem

    Glass stains

    This was my first time using a hotel for a two-night stay during my trip to Fukuoka. The room itself felt quite aged. I didn't notice it during check-in, but when I filled the bathtub, I was slightly bothered by the smell of the bathroom curtain, so I requested a replacement while I was out on the morning of the second night. Since it was a two-night stay, the room was cleaned while I was out during the day. I used the glasses and teacups on the first day, and the used items were taken away and replaced with new glasses. When I tried to use the glasses and teacups again at night, there were stains left from where I had put my mouth, which was very unpleasant. It seems they just lightly rinsed the used items and put them back instead of replacing them... I was surprised. The staff's response was polite and good, but unfortunately, I will not be returning.

  • 5.00
    愛美レボリューション

    Stays with a baby

    It was a very wonderful Hotel, friendly to babies and barrier-free. When we were having trouble finding a place to have dinner, the concierge kindly assisted us. Thanks to them, our family was able to have dinner. We will surely never forget the taste of the motsunabe we had that day. There was a 7-Eleven and a Starbucks nearby. The location was excellent. In the middle of the night, when our child spit up a little milk and wet their pajamas, we were in a panic, but they provided us with a replacement pajama. The help with sterilizing the baby bottle was also appreciated. With a stroller, it's just a short ride on two elevators to the subway. (It's so close that it doesn't even feel like a transfer, more like a direct connection.) Traveling with a baby, we were really grateful.

  • 4.17
    あおいそらとしろいくも

    Thank you for your patronage.

    The Hotel itself is old, but it is very well maintained and I was able to spend my time comfortably. The staff were pleasant and very nice. I asked the Hotel laundry to wash my clothes, but my husband's pants were not done well, and the sweater I requested for dry cleaning (it was a cotton sweater, but there was no water wash option) had a bad smell, which was troublesome. I had planned to wear that sweater home, but it was too smelly, so I wore something else I had and washed the sweater again at home. The smell of other items I requested for water wash was fine, so I don't know if it's the dry cleaning solution or the machine, but I think it should be improved, so I deducted one star from my satisfaction rating. The next time I visit Hakata, I would like to use this place for its convenient location, as long as I don't use the cleaning service.

  • 4.67
    conchruya

    It was comfortable.

    I felt like I received high-quality service for the first time in a while. I have disappointing memories of the service at Okinawa Alivila, but here, from the welcoming words and demeanor, I felt elegance and quality, and I was able to spend my time very comfortably. I was also pleased that amenities were provided in the Room. I only had breakfast, but the croissants were delicious! My family even asked for seconds. The omelet made on the iron plate was beautiful, and the children were delighted. The Room was spacious enough to relax. I didn't feel much of an old feeling, perhaps because it was cleaned meticulously. It is also very convenient as it is close to the station. I would like to choose Nikko again when I go to Fukuoka.

  • 4.83
    meeeee.

    Thank you very much!

    I have stayed several times and stayed for four consecutive nights this time as well. Thank you for upgrading my room as I am a Diamond member. I was grateful for accommodating my requests during my stay. I am always impressed by the hospitality of all the staff. I will stay again when I visit Fukuoka.

  • 3.00
    George太郎

    A former luxury hotel

    The building is old, and the bathroom is like that of a business hotel (a bit more spacious). It is not worth the cost. The staff are well-trained and provided pleasant service.

  • 4.67
    しゅんしゅんゆうちゃん

    I was able to stay with peace of mind.

    The atmosphere of hospitality and service is truly wonderful. You can stay with peace of mind. The cleaning is also perfect.

  • 5.00
    kimidorin

    First short stay experience.

    I used the short stay for the first time during a business trip, checking in at 8:00 PM and out at 8:00 AM. The Room was a twin with a sofa, almost too spacious for one person. I checked in before my second party and checked out at 7:30 AM, leaving my luggage with the staff. This allowed me to enjoy breakfast at a café I had wanted to visit, which was very satisfying! When I returned to pick up my luggage, the staff kindly offered me cold water saying, "It's hot today," which made me really happy as it truly was hot. I hope to stay here again on my next business trip. Thank you so much!

  • 4.67
    関西うさこ

    A hotel where you can feel at ease

    Cold towels and mineral water were immediately provided at check-in, which was very pleasing as it was still a hot day, and overall, the customer service was excellent, as expected from a Nikko Hotel. Recently, more places have separate bath types, so I deducted one star for that, but other than that, it is a hotel where you can relax very comfortably and be satisfied.

  • 4.67
    みすちるこ

    I will stay again.

    The room is clean, it's close to the station, and the staff's hospitality is warm. I will definitely use it again when I go to Fukuoka.

  • 4.00
    優滉

    The age is undeniable, but there are no issues as a Nikko brand.

    The location is very close to Hakata Station, and you can also access it from underground, so it's nice to be able to come and go without an umbrella on rainy days. The staff always greeted us, making our stay comfortable. It was hot on the day we visited, but there was mineral water chilled with ice in front of the reception, which was a refreshing and thoughtful touch. As expected of Nikko H. The overall hotel, especially the rooms, undeniably felt old. However, there was no issue with cleanliness.

  • 4.20
    七竈

    Peace of mind and stable service

    It was a plan with check-in after 8 PM. Excellent value for money. It was cheaper and more satisfying than nearby business hotels of about 10 square meters.

  • 5.00
    夢有民

    Annual visit home

    I used this place for my annual summer homecoming. I was also taken care of during my father-in-law's funeral in January. I am truly grateful for always preparing the room we desire. Moreover, the standard hospitality has further improved. I was able to spend 2 nights and 3 days pleasantly and comfortably. Thank you very much. I look forward to staying again.

  • 5.00
    よつはさん

    Recently, many place...

    Recently, many places seem to have a more business-like atmosphere, but the staff here left a polite and kind impression. It's a small thing, but it felt pleasant, and I thought it was a good hotel.

  • 4.67
    ラウンジ利用

    My daughter used it.

    It seems that they received very kind service from check-in. Thank you for taking care of us.

  • 5.00
    tonton*

    Thank you for taking care of us!

    The place was clean, and I was able to spend my time in a relaxed and calm manner. The staff's response was also good. For breakfast, I had Japanese cuisine. It was full of dishes that made use of local and seasonal ingredients, and it was very delicious. The coffee after the meal was served in a lovely cup, which was very satisfying. Thank you for your thoughtful gesture for our 30th wedding anniversary celebration!

  • 5.00
    kariope

    It was very comfortable.

    I was impressed by the warm reception at the front desk, which is typical of JAL's excellent customer service. The room was comfortable, and the breakfast was very satisfying, with omelets cooked on the teppan right in front of us and bread that could be rebaked in a Balmuda toaster. I would definitely like to use this hotel again next time.

  • 5.00
    唐津萩

    A very reassuring Hotel

    The Facility is not only convenient but also clean, and all the staff are kind, providing a great sense of security. It is understandable why it has been chosen by many people over the years. Overall, I believe it is the best Hotel in Fukuoka.

  • 5.00
    夢見るリボン

    I enjoyed it.

    The hotel staff were kind and pleasant. Coming from another prefecture, I was clueless about many things, but the well-trained customer service was very helpful. The breakfast buffet had a wide variety of options and was delicious. Thank you for taking care of us.

  • 4.20
    くまろん！

    Pre-stay for a trip to Kyushu

    Stayed at Hotel Nikko during the first half of my Kyushu trip before Golden Week, after arriving in Hakata. It was conveniently located near Hakata Station, and Hotel Nikko offered their consistently reliable hospitality.

  • 4.50
    yumineko7

    Comfortable 3-night stay, recommended hotel 3 minutes from the station

    In July, I stayed for three nights in a Double Luxury room (42,800 yen per night, tax and service charge included). It was conveniently located just 3 minutes from the station. Although not new, the room was clean and comfortable. The hotel offers a variety of restaurants including Japanese, Chinese, teppanyaki, sushi, and French, which I enjoyed. For breakfast, you can choose between a buffet at Serena or a Japanese set meal at Benkei, both of which were delicious. The staff were also kind.

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  • 5.00
    yutakakikuchi

    Satisfied.

    I am satisfied with the location, service, and breakfast. I will use it again.

  • 5.00
    こまき121

    It was an exceptionally comfortable day.

    This was my first time staying here. Thanks to the room upgrade, we had an exceptionally elegant and comfortable stay. My mother, who stayed with me, was also really delighted. We had breakfast and opted for the Japanese meal instead of the Western one, which was very popular and had a long wait. The morning porridge and delicious side dishes were plentiful, and we were very satisfied. We were able to relax and enjoy our time. Additionally, there is an entrance to the hotel in the underground passage between Hakata Station and Gion Station, so we could move around without an umbrella even if it rained. This made going out easy, allowing us to fully enjoy the Gion Yamakasa festival and smoothly reach the places we wanted to visit. I definitely want to stay here again when I visit Hakata.

  • 4.83
    MMさん

    I was able to sleep well.

    I used the hotel alone for a personal matter. I think this was my second stay. Within the scope of my use, I feel the most benefit from the Ikkyu Diamond privileges. Being able to check in at 2 PM allowed me to organize my luggage and then take care of my business, which was very helpful. Also, they very politely informed me that "due to full occupancy, we cannot upgrade your room as a privilege this time," which made me feel quite humbled. It was a comfortable room where I could relax fully. I also received some delicious chocolates. Even in hotels of the same class in Fukuoka, many don't say anything even if you repeat your stay multiple times (which is perfectly fine), but being addressed with familiar words on my second visit made me happy. All the staff are wonderful. You can reach the station without getting wet in the rain, and I always want to use this hotel, but it's a bit disappointing that due to its popularity, it's not always possible to make a reservation. The breakfast (Japanese style) was very delicious. I was able to sleep well both this time and the last time. I felt it might be because the bed is good and there are no strange smells. The facilities are not the latest, so I rated them an average of 3, but they are generally comfortable. The cleaning is thorough down to the smallest detail. There is also card security for the elevator. I recommend it.

  • 4.83
    旅の宿一休

    It was nice that it was close to the station and had good facilities.

  • 4.67
    はこだて１７７１

    The customer service was very polite and kind.

    I felt that almost everything was of a high level at this hotel. The service was very kind and courteous, allowing for a pleasant stay, and the location is extremely convenient. I felt that I would be happy to stay here multiple times.

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