รีวิวและความประทับใจจากผู้เข้าพักที่ The Yokohama Bay Hotel Tokyu

(จังหวัดคานากาว่า/โยโกฮาม่า・มินาโตะมิราอิ) [ทั้งหมด 480 ห้อง]
คะแนนรวม
4.56
ยอดเยี่ยม (653)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.59
  • สิ่งอำนวยความสะดวก
    4.56
  • การบริการลูกค้า
    4.64
  • อาหาร
    4.49
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.44
  • ความพึงพอใจ
    4.60
  • 5.00
    Reen

    The food in the club...

    The food in the club lounge was very satisfying. Breakfast was also great, with access to the restaurant and a wide variety of options.

  • 4.50
    昆布ちゃん

    This was my second stay.

    Because my last stay was very comfortable, I chose this Hotel again. The Hotel breakfast is simply outstanding. The Japanese and Western dishes, coffee, tea, and mango juice were all delicious. However, when I went at 7:00 a.m., all the tables on the cherry-tree-lined side were already taken, which was disappointing. The Room was also very clean. It might have been even better if there were pajama pants? I also appreciated being able to watch Netflix and YouTube. The bathtub is wide and deep, so it was great to soak up to my shoulders and relax, but it does take time to fill... I guess that can’t be helped (lol).

  • 5.00
    晴天りんご

    Everything is excellent.

    I’ve stayed in Yokohama several times, but this was my first time staying at this Hotel. The service was excellent, and the food was absolutely delicious. The amenities and bath were also wonderful. Considering that, the price is very reasonable. I can see why this Hotel is so popular. If I have a chance to visit Yokohama again, I will definitely stay here again.

  • 5.00
    M.D.うさぎ

    For Minato Mirai, this is the place.

    With direct access to Minatomirai Station and great views, this is one of my favorite Hotels. This time I stayed with Club Lounge access so I could truly relax. The cocktail hour night view was absolutely beautiful, and I had a wonderful time. The Room is spacious, and the amenities are well stocked. With sustainability efforts recently leading to fewer amenities in many places, I really appreciated this. This time I had breakfast in the Club Lounge; there was also an egg station, and I could enjoy my meal in a calm setting. There are plenty of restaurants as well, so I’d like to come back for lunch next time.

  • 4.40
    りんば

    Spectacular Views

    A Room with breathtaking panoramic views over all of Minato Mirai. At night, the iconic Ferris wheel lights up! They also provided a champagne bottle cooler and glasses—couldn’t ask for more. If I had to mention one thing, my wife said there wasn’t a place for her to sit and do her makeup. There was a lighted mirror, but she ended up sitting on the edge of the bathtub. Overall, the location was great and it was an excellent stay.

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  • 5.00
    ありすまま731

    A 60th Birthday Celebration

    To celebrate our 60th birthdays as a couple, we stayed on the Bay Club Floor to enjoy the night views of Yokohama. It was a cold day, so we arrived at the Hotel earlier than planned, but we were able to check in comfortably in the lounge and enter our Room early, which was a great help. We were also deeply touched to receive a congratulatory message and a gift from the staff for our 60th birthday celebration. Our Room had a park view on the 25th floor. The Ferris wheel and city nightscape were beautiful. The Room wasn’t large, but it was comfortable and spotlessly clean down to every detail. As Tokyu Comfort members, we were able to extend checkout until 1:00 p.m., which allowed us to relax and take our time. The lounge had wonderful views, and the sweets and snacks were delicious. Even during the holiday period, breakfast wasn’t overly crowded, so we could enjoy a leisurely meal. It’s a Hotel I’d like to stay at again when I want to unwind. Thank you very much for your hospitality.

  • 4.80
    artlover

    Thank you for your support.

    We stayed to celebrate my mother’s birthday a little early. At check-in, I told the front desk that my elderly mother had injured her leg, and they moved us to a Room closer to the elevator and even upgraded our Room. They also brought ice to help cool her leg. Later that evening, her pain worsened, so I called the front desk again to ask if there was a nearby hospital. A very experienced male staff member came to our Room right away, called an emergency nurse for advice, and arranged an ambulance. He handled everything quickly and efficiently. We had come from out of town and were worried about what we would do if she needed surgery and hospitalization in Yokohama, but thankfully it did not come to that. We were truly helped by all the Hotel staff—thank you very much. We would like to return to Yokohama soon for a “revenge” trip (a do-over).

  • 5.00
    こふも

    The ocean-view bath and the terrace where you can feel the sea breeze were amazing!

    I treated myself to a refreshing 1-night, 2-day Hotel stay. Even though Yokohama is in a neighboring prefecture, I wasn’t very familiar with the area, so I chose it thinking it would feel fresh and exciting. I had never stayed at a sea-view Hotel before, and what made me choose this one in Yokohama was the sea-view bath and the terrace where you can feel the ocean breeze. The Hotel is directly connected to Minatomirai Station, so it was easy to find and extremely convenient for getting there and back. From check-in at 3:00 PM to check-out at 11:00 AM, I spent my entire 1-night stay relaxing in my room. It truly felt like an urban resort, and I was able to fully unwind and refresh while enjoying an extraordinary ocean view. The sea-view bath I had been looking forward to most was simply amazing. Whether it was the sparkling night view or the daytime scenery, relaxing while taking in the view was absolutely wonderful! The bathroom had a large mirror that reflected the ocean as well, so it felt very open and airy—and I’m truly glad I chose this room with a sea-view bath. Amenities were also well stocked, including bath salts and bottled makeup remover, so I could enjoy that incredible sea-view bath again and again! For meals, I ordered in-room dining—fries, chicken, cake, fruit, and plum wine soda—and spending time leisurely enjoying the view without worrying about the clock felt like such rich rest. The room also had coffee and green tea prepared (including coffee), so I could relax and enjoy their aroma along with the cake I ordered. I couldn’t help but cheer at the daytime ocean view right after check-in, but the magic hours at dusk and dawn were especially beautiful—the changing colors of the sky were mesmerizing. It was my first time seeing a sparkling nighttime ocean view as well; even after midnight, I stayed captivated by the scenery until the Ferris wheel lights went out. It was also wonderful to watch brightly lit boats moving across the night sea! With items like bathrobes, pajamas, and deodorizing spray provided too, it was great that I could enjoy my Hotel stay with just minimal luggage. This was my first stay here—on the 10th floor—and it exceeded my expectations by far. It also made me think that from an even higher floor level up high above,the ocean view might be even more breathtaking. I made unforgettable memories.

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  • 5.00
    夜景まにあ

    No matter how many times you visit, it’s always the best.

    This was my first visit in six months. Had the toilet and bathroom been renovated? There was a shower room. The toilet also flushed better. I went hoping to see the cherry blossoms, but it was about a week too early. I’ll visit again.

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  • 4.00
    リリ55

    The bathroom is not very user-friendly. The view was amazing.

    The view from the Room was amazing, and I would love to come again. The bathroom is separated into a bathtub area and a shower booth, with the sink and toilet further inside. Because the floor got wet from water droplets and steam, the tiles became slippery, and I slipped while wearing the Hotel’s disposable slippers and hit my knee hard. Since the toilet and shower doors are glass, I felt a bit scared afterward, thinking it was lucky it didn’t turn into something more serious. Other than that, it was a very satisfying stay.

  • 5.00
    家族の旅行には

    Comfort Beyond Expectations

    Because this is a Hotel I would recommend to many people, I write a Review every time. Compared with the past, there are now many Hotels in the Minato Mirai area, so it can be hard to choose. Of course, each of those Hotels is wonderful. There is also an advantage to choosing simply because it’s new. Still, this Hotel is the best. The staff are what make this Hotel what it is. It has been 30 years since my first stay, and I have never been disappointed. I will continue to stay here with confidence.

  • 5.00
    しらまめ

    The Hotel we usually...

    The Hotel we usually use in Yokohama is closed for an extended period, so I made a Reservation at Tokyu, where I had stayed before. I was looking forward to being able to step out onto the balcony. The fence, railing, and corners felt a bit aged, but the chairs had been wiped down, which reassured me that the Hotel pays attention to cleanliness. It was a wonderful memory to chat with my mother while looking out over Minato Mirai. The spacious bath and bath salts were also a nice touch. Everyone at the front desk was pleasant, and at check-out, a male staff member kindly handled the tablet procedure for us—perhaps noticing we had a lot of luggage—and his smile left an impression. Thank you very much. There were mirrors on the Room wall and door, but because the Room is dimly lit, it would be great to have a tabletop mirror as well. When two women stay together, getting ready often overlaps; however, this bathroom feels a little tight for two people to use the sink side by side.

  • 4.80
    misa3388rio

    A Hotel with the Best Views!

    The Hotel also has an outdoor balcony, and the subway is right downstairs. It’s close to Sakuragicho as well—both the access and the view are excellent! I’ve stayed here many times! The only thing that concerns me is that it’s hard to adjust the shower direction, which makes it a bit inconvenient to use. Other than that, I have no complaints!

  • 5.00
    ピボット120

    A Belated Birthday Celebration

    I booked a concert and a Hotel stay here as an apology for accidentally forgetting my wife’s birthday. Both my wife and I were very satisfied and had a wonderful day. Thank you.

  • 2.50
    マンゴー杏仁

    Decline in quality

    Perhaps the manager has changed, but the quality of the amenities has noticeably declined. If you are going to raise prices, I think you should at least maintain the same level of quality.

  • 5.00
    真秀ろばの光

    It was clean and comfortable. The view was amazing.

    Everything was spotless and thoughtfully maintained down to the smallest details, making our stay very comfortable. The staff were also efficient and courteous.

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  • 3.00
    みなとみらい夜景

    I was disappointed b...

    I was disappointed because the night view from the Room wasn’t as impressive as I expected, possibly due to the angle of the Room. The Room and bathroom areas were very clean and comfortable, but the bathroom Facility was very difficult to use. There is a bathtub, but there is no curtain, so the adjacent washroom/changing area gets wet. Also, the shower area is inside the changing space but is separated from the bathtub, so moving back and forth leaves everything soaked, which made it inconvenient and frustrating to use. In addition, the faucet at the sink was too long and the sink itself was high; when washing my face, I kept hitting my head on the faucet, making it hard to use. Maybe my expectations for breakfast were too high—there weren’t many Western options. The taste also felt average. I chose this place because it had high Review ratings, but I ended up expecting too much. The location and transportation access were very good.

  • 4.80
    Ayame27

    Nice view

    This was my first stay here to visit Pacifico Yokohama. With direct access from Minatomirai Station, it was very convenient—I could get there without getting wet even in rainy or windy weather. It’s an impressive Hotel, and the Room felt luxurious. It was spacious, and the view from the Room was simply outstanding. The staff were kind and attentive. Thank you for taking such good care of me.

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  • 5.00
    トウキ

    It was a very good experience.

    The night view from the Room was very beautiful, and the bathroom in particular felt magical. The Room was also very spacious, and the atmosphere was wonderful. I would love to stay again next time!

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  • 5.00
    家族の旅行には

    Why a Room Without a Balcony Can Still Be the Best Choice

    A Deluxe Room located on the opposite side from the gondola view. It’s excellent. You can look down from above at the walkway leading to Pacifico Yokohama, and it’s a very calm Room with no noise or bustle. It’s priced better than Rooms with a balcony, but personally I prefer this one because it offers a view you can only see if you stay here, and I love it.

  • 5.00
    家族の旅行には

    Minato Mirai is the place to be.

    Choosing a Hotel can be tough—especially in a place you rarely visit. If you’re unsure, you can’t go wrong here. What’s great about it? Everything.

  • 5.00
    シャワーパーティー

    Thank you very much.

    I stayed here with my daughter on a trip for two. The night view from the Room was wonderful, and the area was quiet, so we were able to spend our time comfortably. We kept saying to each other many times, “I wish we could stay one more night,” and “I don’t want to go home.” I would definitely like to stay here again.

  • 5.00
    たまの一休

    A Wonderful Surprise

    A long-overdue trip with my mother. As traveling far has become difficult for her, her favorite is Yokohama Bay Hotel Tokyu, where she stayed with my sister last month. She said it was so wonderful that she invited me and my 9-year-old son to stay too—so we headed back to Yokohama for the first time in a while. Perhaps because it was right after a holiday weekend and nearby attractions were closed, the front desk told us they had prepared a Room that my son would enjoy even more. When we walked in, we were thrilled to see a huge Ferris wheel right in front of us! We were especially impressed by the bathroom where we could bathe while looking at it. We decided to keep watching the Ferris wheel at night, so we enjoyed dinner in our Room while taking in the Ferris wheel and the lights of Yokohama to the fullest. Both my mother and I were completely satisfied. Thank you for such a wonderful surprise. Breakfast was excellent as well, so we will definitely be back!

  • 4.33
    ホタテ大好き!

    A Cozy Hotel

    We stayed here for our anniversary. We wanted to relax, so we chose a Plan with in-room dining for both breakfast and dinner. You can enjoy classic French cuisine. The refined seasoning was delicious, and the main meat dish in particular was tender and outstanding. The dessert felt a bit underwhelming—I would have preferred cake rather than bavarois. Is breakfast offered only on the club floor? The Maison Kayser bread was excellent. The club lounge had a calm atmosphere, which we really liked. There isn’t a wide selection, but each item is tasty. The service felt friendly and approachable, so we could stay without feeling tense. We would definitely like to stay again.

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  • 5.00
    ビギー

    We were very satisfied with our stay on the Club Floor.

    I’ve stayed on club floors in Minato Mirai several times, but this was my first time at Yokohama Bay Hotel Tokyu where the club lounge is on a high floor with views toward the Bay Bridge. The cocktail hour drinks and light snacks were plentiful, and it was a truly satisfying club floor stay that lived up to its reputation.

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  • 5.00
    KOUICHICOJP

    Excellent.

    Whenever I’m feeling worn out, I stay here, and it’s always the best Hotel that truly helps me relax. All of the staff are so thoughtful, and I received so much wonderful hospitality that I was able to spend my time here in complete comfort. Also, two years ago during a stay, you even kept an item I had left behind—so moving and deeply appreciated. This time I chose a Plan with breakfast included, and everything at breakfast was delicious—absolutely excellent. I’m always healed by my stays here. Thank you very much. I look forward to staying again next time.

  • 5.00
    あゆむ1717

    Wonderful

    Always wonderful.

  • 4.00
    みやことひろみさん

    A delicious but slightly light dinner

    The in-room dining meal included an appetizer (three bite-sized items), a generous soup (burdock soup), a beef steak (thick-cut and delicious, with a quiche garnish and just a little vegetables), rice (we asked to change it to bread + butter), and coffee or tea (with two lemon slices). It was beautifully arranged by the window, creating a wonderfully atmospheric meal. For women who want a hearty meal, it may feel a bit light, but since there was no dessert, I had bought takeaway cake, and with that it was just the right amount. I do wish the steak came with something more filling on the side, like potatoes. In the morning, due to equipment trouble, we had breakfast at the café instead of Tosca for the first time. Their signature freshly squeezed orange juice wasn’t available, and the menu also felt smaller than usual, which was disappointing. During the trouble there was more waiting time than expected; I even heard someone next to us saying they would have to give up breakfast because they wouldn’t make their departure time. I think it would be great if takeaway options were available in such situations, like during COVID. The view from the Room is as wonderful as ever—calm and relaxing. After a few months I start missing the view from the window, so I stay regularly with my mother. As it’s becoming harder for her to dine out over time, this stay was also meant as a check before bringing her again. I’m happy when there is an in-room dining set Plan like this. Amenities are no longer individually packaged as they used to be, but what is provided suits my skin very well and I really like them. We will visit again.

  • 4.17
    まさこうたん

    Buffet

    The view from the Room was wonderful, the Room was clean, and the sofa layout was great—I was very satisfied. However, the breakfast buffet was very disappointing. Due to some kind of issue, we were told the main venue could not be used and would be moved to a temporary location. On top of that, because capacity was limited, the wait time was over an hour. Since we couldn’t wait that long, we were told there was only another venue offering a Western-style buffet. It was our first stay and we had been looking forward to the buffet, so it left us extremely disappointed at the end of our trip.

  • 5.00
    strawberrypicking

    We had a wonderful stay.

    We arrived early, but you kindly accommodated an early check-in, which was very helpful. We were also able to enjoy the pool, and had a wonderful stay. With Queens Square just nearby, it was very convenient for shopping, dining, and sightseeing. We would love to stay again. Thank you very much.

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