Wise Hotel Shin-Osaka

Access the Shinkansen platform through the South Gate (No. 7) of Shin-Osaka Station. It looks like a metro gate, but you can pass through by tapping your IC card. Navigating outside the station can be complicated and feels unsafe at night.The Room is small but sufficient for sleeping purposes. The public bath was excellent; since it was past 11:30 PM, there were few people, and I was the last one there.The USB port in the Room was out of order, so I couldn't charge my phone as I only brought a cable. Nowadays, some places provide both cables and chargers, but here you'll need to bring your own charger.I registered on Line to receive complimentary water as promised but didn’t get any... There wasn’t any water in the Room’s fridge either, leaving me thirsty and unable to sleep during the night.The Lawson convenience store in front of the Hotel might not be ideal; consider buying from FamilyMart or within Shin-Osaka Station instead.

I used this place during my visit to Universal Studios. Overall, it was very new and clean, the staff were kind, and the bed was comfortable. It was nice to receive complimentary drinks. The large public bath, shampoo bar, and Mirable were exciting features. Although I believe it was an issue with the guests, there was a lot of hair on the floor, used towels and trash in the washroom, and the washroom was soaking wet. I think guests should observe better manners. I would like to use it again.