Hakone Gora Karaku (ORIX Hotels & Resorts)

We had wanted to visit for a long time, so we chose it to celebrate our wedding anniversary. The Room, bath, and meals were all wonderful, but above all, the staff’s warm and courteous service was outstanding, and we had a truly comfortable stay. This is the first Accommodation I’ve ever stayed at with absolutely nothing to complain about. My husband and I would love to visit again. Thank you very much.

I stayed here on a solo reward trip.All of the Hotel staff were polite and kind, making my stay truly pleasant.Both the in-room open-air bath and the large public bath were wonderful, and the water temperature was just right—so relaxing.It was my first time using a lounge as well, but whenever I had questions, the staff kindly explained everything, so I could enjoy it without feeling nervous. The drinks were also excellent.Both dinner and breakfast were delicious. The dining area had a lovely atmosphere, and I enjoyed it with a refined, grown-up feel. I had heard they pay special attention to their tableware and was looking forward to it—and in reality, every piece was adorable and beautiful. I was genuinely impressed.This was a place I had dreamed of visiting for many years, so I’m very happy it became an unforgettable memory. I would love to stay again. Thank you very much.