Matsuzakaya Honten

The Onsen quality and the abundance of hot water were excellent.The service and the staff’s attentiveness were also outstanding.This time we stayed in a Room with a private open-air Onsen bath,and the open-air bath had a wonderful atmosphere. It was located beside the private garden, yet connected by a wooden veranda at the same level, so we could enjoy the garden while bathing and gaze at the stars at night—an amazing experience. The Onsen water flowed continuously, so we could bathe anytime we felt like it, and we could fine-tune the temperature by adding hot water.The large public bath was also very good. In particular, I loved the design of the large public bath straight ahead from the lounge (on the left).A highly recommended Accommodation.

I recently stayed at both Hakone accommodations, "Zen" and "Matsuzakaya Honten." While I was initially looking forward to my stay at "Zen," the service and meals at Matsuzakaya Honten exceeded my expectations, leaving a lasting impression. The private onsen reservations were simple, and the baths were more spacious and comfortable than I had imagined. Out of the five private onsens available, I used four of them, each with its own unique charm and appeal. Additionally, enjoying morning coffee or tea as well as afternoon wine or spirits in several relaxing lounge areas within the facility became a daily highlight for me. The accommodation was spacious with a calm atmosphere that allowed me to fully relax without feeling crowded. If I had to mention one minor downside, it would be that some of the soups tasted slightly too salty for my preference. This trip was with friends, but next time I hope to visit with my family. This has become my favorite ryokan among all those I've stayed at so far. Thank you for providing such a wonderful experience!