Shirahama Coganoi Resort & Spa 투숙객 리뷰 및 후기

(와카야마현/남기시라하마) [전체 172개 객실]
종합 점수
4.50
훌륭하다 (581)
  • 객실 및 어메니티
    4.38
  • 시설・설비
    4.30
  • 접객・서비스
    4.56
  • 식사
    4.55
  • 온천・목욕
    4.67
  • 만족도
    4.55
5.00
@エミリー

It did not rank high in the satisfaction rankings.

I chose this place because it ranked high in the satisfaction rankings on a travel site. As per the rankings, the meals, room, price, and service were all satisfactory. Also, the illumination seen from the balcony window at night was very beautiful. However, it was a bit disappointing that at check-in, we had to decide the breakfast start time in 15-minute increments. It felt somewhat rushed, and I couldn't relax. I think the purpose is to avoid congestion, but I wished it could be in 30-minute increments at least.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사5
  • 온천・목욕5
  • 만족도5
  • 2024. 10. 15.~
  • 2명 1개
  • Standard Twin <Non-Smoking> [Ocean View]
  • 조식 및 석식 포함

시설에서의 답장

Dear Emily, Thank you very much for staying at Shirahama Koganoi Resort & Spa. We sincerely appreciate your compliments about our property. However, we apologize for any inconvenience caused regarding the meal times, which may have prevented you from having a relaxing experience. We will take your valuable feedback into consideration and strive to provide better service in the future. All of our hotel staff are looking forward to welcoming you again. Reservation: Torii

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