Hotel New Otani Makuhari

Thank you so much for all your help during our stay. We stayed at the Hotel for a graduation ceremony held at a venue near the Hotel. You kindly accommodated an early-morning kimono dressing, and after the ceremony you also guided us to take photos with the diploma certificate—thank you for everything.The hakama was comfortable until the end of the ceremony and stayed perfectly in place. When it was time for photos, the person who dressed me in the morning even came again to check and adjust it, which made the day truly wonderful.The Room was spacious enough for three of us, even with large suitcases opened, and the extra bed was very comfortable as well. I am also truly grateful that you smoothly introduced a clinic when my mother started feeling unwell.The cake we had at SATSUKI was exactly what you’d expect from SATSUKI—absolutely delicious. This is definitely our number one choice of Hotel in Makuhari. Thank you very much.

I stayed here to spend some quality time with my daughter. The lobby was beautiful, and I felt excited the moment we entered the building. The cakes sold in the lounge came in a wide variety and all looked delicious! We bought two and headed to our Room. The Room with a wide window overlooking the ocean was amazing.Everything was impeccably clean, and the interior felt luxurious, which really lifted our spirits. The bathroom was also spacious enough to relax comfortably.Breakfast was wonderful as well—an omelet, many kinds of bread, and a great selection of drinks. The seat we were shown to had a lovely view, which made us very happy.There wasn’t a single disappointing point; throughout our stay my daughter and I kept saying, “This is amazing—let’s come back again.” Thank you for giving us unforgettable memories. We will definitely stay again.