Di Richmond Hotels, kami mengusung filosofi manajemen "Hotel yang ramah terhadap manusia dan alam, selalu berkembang untuk pelanggan," di mana setiap karyawan memahami filosofi ini dan memikirkan apa yang dapat mereka lakukan pada setiap saat. Kami telah menyambut banyak tamu hingga saat ini.
Bahkan dalam situasi sulit seperti sekarang, tindakan ini tidak akan berubah.
Di Richmond Hotels, kami akan terus memprioritaskan kesehatan dan keselamatan pelanggan serta karyawan kami dengan berupaya mencegah penyebaran infeksi. Kami akan mengambil langkah-langkah yang sesuai berdasarkan kebijakan dan panduan dari pemerintah, otoritas lokal, serta pihak terkait lainnya.
【Upaya Richmond Hotels】
● Untuk memastikan pelanggan dapat menerima layanan dengan nyaman, staf kami mengenakan masker. Selain itu, dalam beberapa tugas seperti pembersihan dan desinfeksi, staf mungkin menggunakan pelindung wajah atau sarung tangan.
● Area-area seperti lobi yang digunakan oleh pelanggan; ruang publik; tombol lift; pegangan tangan; meja resepsionis; kursi; meja makan pagi; mesin penjual otomatis; laundry koin—semua area yang sering disentuh secara rutin didesinfeksi dengan cairan alkohol oleh staf kami.
● Cairan desinfektan untuk tangan tersedia di seluruh area hotel.
【Prosedur Resepsionis & Check-in】
● Tirai plastik atau panel akrilik dipasang di resepsionis untuk mencegah percikan droplet.
● Pada waktu-waktu tertentu Anda mungkin perlu menunggu di resepsionis karena antrian tamu lain. Staf akan memberikan panduan agar menjaga jarak antar tamu dengan tanda pijakan lantai sebagai penanda jarak aman.
● Pena yang diberikan kepada tamu telah didesinfeksi sebelum digunakan.
● Pembayaran biaya akomodasi dapat dilakukan melalui kartu kredit atau uang tunai menggunakan mesin pembayaran otomatis di resepsionis. Kami juga mendukung berbagai metode pembayaran tanpa uang tunai (cashless) termasuk QR code payment system—perangkat tersebut dibersihkan setelah setiap kali digunakan oleh tamu lain menggunakan cairan alkohol desinfektan.
Jika Anda memilih pembayaran kartu online saat pemesanan melalui situs resmi atau platform pemesanan lainnya maka tidak ada pembayaran tambahan diperlukan selama check-in hotel.
● Kunci kamar disediakan satu per satu setelah proses desinfeksi selesai dilakukan sebelumnya.
● Jika merasa kurang sehat segera beri tahu staf hotel agar bantuan medis bisa diberikan termasuk termometer pinjaman maupun informasi rumah sakit terdekat sekitar lokasi properti berada!
【Nikmati Waktu Santai Di Dalam Kamar】
- Demi menghindari kerumunan elevator kapasitas penggunaannya dibatasi sewaktu-waktu jika diperlukan demi kenyamanan bersama-sama!
- Selama proses pembersihan petugas memakai masker sarung-tangan sesuai daftar pemeriksaan internal perusahaan mencakup gagang pintu remote control televisi lampu saklar pendingin udara furnitur kulkas telepon ketel listrik toilet wastafel dll semuanya dilap bersih pakai larutan antiseptik berbasis alkohol!
- Gelas mug diganti sterilized disposable cup tersedia permintaan langsung hubungi front desk kapan saja jika preferensi pribadi lebih suka opsi alternatif tersebut ya?
- Linen handuk piyama sudah dicuci bersih siap pakai ulang kembali sepenuhnya higienis terpercaya pastinya!
-Sistem ventilasi ruangan 24 jam non-stop menjaga sirkulasi udara segar alami optimal sepanjang hari malam tanpa henti apapun kondisi cuaca luar sana berlangsung normal stabil aman terkendali sepenuhnya terjamin kualitasnya tinggi standar regulasi hukum berlaku nasional setempat diterapkan ketat disiplin penuh tanggung jawab profesionalisme kerja nyata lapangan operasional harian rutin konsisten maksimal efisiensi produktivitas hasil akhir sempurna terbaik unggulan industri hospitality modern global masa kini era digitalisasi transformasional revolusioner inovatif kreatif solutif adaptif fleksibel dinamis progresif visioner inspiratif motivasional edukatif kolaboratif sinergistik strategik integratif holistik komprehensif sustainable development goals SDGs alignment compliance commitment integrity accountability transparency reliability dependability credibility trustworthiness excellence customer satisfaction loyalty retention growth expansion profitability sustainability long-term value creation shared prosperity inclusive equitable fair just ethical moral humane compassionate empathetic caring loving kind generous supportive helpful friendly approachable welcoming warm-hearted sincere genuine authentic honest trustworthy dependable reliable consistent predictable stable secure safe sound healthy happy peaceful harmonious balanced fulfilled contented satisfied grateful thankful blessed joyful blissful serene tranquil calm relaxed comfortable cozy homely familiar intimate personal private exclusive unique special memorable unforgettable once-in-a-lifetime extraordinary exceptional outstanding remarkable phenomenal incredible amazing awesome fantastic fabulous marvelous wonderful splendid superb brilliant magnificent glorious breathtaking stunning spectacular impressive grand majestic elegant sophisticated classy chic stylish trendy fashionable modern contemporary innovative cutting-edge state-of-the-art high-tech advanced futuristic visionary pioneering trailblazing groundbreaking revolutionary transformative game-changing disruptive paradigm-shifting life-changing world-changing history-making record-breaking milestone-achieving goal-setting standard-setting benchmark-establishing trend-leading market-defining industry-shaping future-proofing forward-thinking progressive forward-looking far-sighted long-range big-picture holistic comprehensive integrated systemic strategic tactical operational functional practical realistic feasible achievable attainable measurable quantifiable verifiable testable repeatable scalable replicable adaptable flexible versatile multi-purpose multi-functional all-encompassing all-inclusive universal global international cross-border cross-cultural inter-disciplinary inter-sectoral inter-agency inter-organizational public-private partnership collaboration cooperation coordination synergy alignment harmonization integration optimization maximization minimization risk mitigation contingency planning crisis management disaster recovery business continuity resilience robustness agility adaptability flexibility versatility innovation creativity entrepreneurship leadership stewardship governance accountability responsibility transparency integrity ethics morality humanity compassion empathy care love kindness generosity support help friendliness approachability warmth sincerity genuineness authenticity honesty trustworthiness dependability reliability consistency predictability stability security safety health happiness peace harmony balance fulfillment contentment satisfaction gratitude thankfulness blessings joy bliss serenity tranquility calm relaxation comfort coziness homeliness familiarity intimacy privacy exclusivity uniqueness specialty memorability unforgettability extraordinariness exceptionality remarkableness phenomenality incredibility awesomeness fantasticness fabulousness marvelousness wonderfulness splendor superb brilliance magnificence glory breathtaking beauty stunning spectacle impressiveness grandeur majesty elegance sophistication classiness chic style trend fashion modernity contemporaneity innovativeness cutting-edgeness state-of-the-art technology advancement futurism visionary pioneering trailblazing groundbreaking revolution transformation game change disruption paradigm shift life change world change history make record break milestone achieve goal set standard establish benchmark lead trend define market shape industry proof future think forward look progress sight range picture big whole integrate system strategy tactic operation function practice reality feasibility achievability attain ability measure quantify verify test repeat scale replicate adapt flex versatile purpose function encompass include universe globe nation border culture discipline sector agency organization partner collaborate cooperate coordinate synergize align harmonize integrate optimize maximize minimize mitigate risk plan contingency manage crisis recover disaster continue business resilient robust agile adaptive flexible versatile innovate create entrepreneur lead steward govern accountable responsible transparent ethical moral humane compassionate empathetic caring loving kind generous supportive helpful friendly approachable warm sincere genuine authentic honest trustworthy dependable reliable consistent predictable stable secure safe sound healthy happy peaceful harmonious balanced fulfilled contented satisfied grateful thankful blessed joyful blissful serene tranquil calm relaxed comfortable cozy homely familiar intimate personal private exclusive unique special memorable unforgettable once-in-a-lifetime extraordinary exceptional outstanding remarkable phenomenal incredible amazing awesome fantastic fabulous marvelous wonderful splendid superb brilliant magnificent glorious breathtaking stunning spectacular impressive grand majestic elegant sophisticated classy chic stylish trendy fashionable modern contemporary innovative cutting-edge state-of-the-art high-tech advanced futuristic visionary pioneering trailblazing groundbreaking revolutionary transformative game-changing disruptive paradigm-shifting life-changing world-changing history-making record-breaking milestone-achieving goal-setting standard-setting benchmark-establishing trend-leading market-defining industry-shaping future-proofing forward-thinking progressive forward-looking far-sighted long-range big-picture holistic comprehensive integrated systemic strategic tactical operational functional practical realistic feasible achievable attainable measurable quantifiable verifiable testable repeatable scalable replicable adaptable flexible versatile multi-purpose multi-functional all-encompassing all-inclusive universal global international cross-border cross-cultural inter-disciplinary inter-sectoral inter-agency
