Haimurubushi

We stayed for two nights in an Ocean View Bath Suite to perfectly cap off the final leg of our one-week Okinawa trip as a retirement celebration for my wife. In short, it was a flawless experience from before arrival through checkout.Room & Cleanliness The room was impeccably cleaned down to every detail—so much so that even my very particular wife was impressed. There is also a lounge in the center of the “Tida Building,” where the suites are located, and its excellent accessibility is another highlight. Unfortunately, the weather wasn’t great, but thanks to this convenient layout, we were able to enjoy a comfortable and relaxing stay indoors.Dining Both dinner and breakfast buffets offered an impressive variety, with thoughtful touches that kept things interesting even during our Multiple Night Stay. In particular, the course menu we had at the steak grill restaurant on our second night struck just the right balance in both number of dishes and portion size. The Ishigaki beef sirloin steak was outstanding. The quality was remarkable—especially considering the logistical challenges of being on a remote island.Service They responded quickly and courteously not only to our advance email requests regarding flower arrangements and a card, but also to last-minute requests as well. Their dedicated Shuttle Service at the port (a luxury large minivan waiting on standby for direct transfer with zero wait time) and luggage storage at their private counter at Ishigaki Island Ferry Terminal are part of a well-designed system that thoroughly eliminates travel stress.Everyone was kind and professional, but thanks especially to the exceptional hospitality from the guest relations team, lounge staff, and steak grill staff, it became an unforgettable anniversary trip. We also heard they are expanding with additional Sunset Villas, so we will definitely be back again.

The breathtaking, heaven-like scenery was the most beautiful of any resort I have ever visited. The Room was spacious, and even with three adults we felt no inconvenience at all. We also truly enjoyed the horseback riding activity my 77-year-old mother had been hoping for. The weather wasn’t on our side and it stayed cloudy throughout, but we still enjoyed our stay to the fullest. Above all, every staff member provided heartfelt service, which made us feel warmly cared for. An extra highlight was the delightful visit from a cute cat to our Room terrace—irresistible for cat lovers. We will definitely return during a season with better weather. Thank you very much for everything.