To help prevent the spread of COVID-19, we are implementing the measures below.
We also strive to minimize contact between guests and staff.
If you have any questions during your stay, please contact the front desk via the in-room extension phone or your mobile phone whenever possible.
We apologize for any inconvenience and appreciate your understanding and cooperation.
【Disinfection Measures】
High-touch areas and traffic flow routes used by guests and staff throughout the Hotel are regularly wiped down with disinfectant.
Alcohol-based hand sanitizer is available in the lobby; please sanitize your hands.
We also ask that you practice regular gargling and handwashing during your stay.
【Staff Health Management】
Staff are instructed to refrain from non-essential outings, including overseas travel, and to thoroughly practice daily handwashing and gargling. All staff take their temperature upon arrival each day, and anyone with a fever over 37.5°C will not report to work.
【Use of Shared Facilities (Restaurant, etc.)】
To avoid crowding among guests, shared facilities such as restaurants are operating with reduced seating capacity.
In addition, buffet service at some restaurants has been temporarily suspended.
We apologize for any inconvenience and appreciate your understanding.
【Stays by Guests Infected with COVID-19】
As COVID-19 is classified as a designated infectious disease, we strictly refuse Accommodation for anyone infected with COVID-19.
【In-Room Cleaning During Your Stay】
For the safety of both guests and staff, guest room cleaning will be provided once every three nights.
For stays of up to three consecutive nights (Multiple Night Stay), no guest room cleaning will be provided during the stay.
Towels and amenities will be delivered to your door for replacement as needed.
If a guest who is feeling unwell (fever, cough, etc.) is on a Multiple Night Stay, we may refrain from entering the room for cleaning services.
*Please note that these measures may be updated in accordance with policies issued by the Japanese government and relevant authorities, and we may request additional cooperation.*