Super Hotel Niigata

■Regarding Measures to Prevent the Spread of COVID-19■ Thank you for choosing Super Hotel. We would like to express our heartfelt gratitude to the government agencies and healthcare workers who are working tirelessly to prevent the spread of COVID-19. At Super Hotel, we prioritize the health of our guests and have strengthened our hygiene measures to ensure a safe and comfortable stay. We are also implementing hospitality measures that take social distancing into account. We apologize for any inconvenience this may cause and appreciate your understanding and cooperation. 【Enhanced Hygiene Measures】 1. We will verify guest identity and conduct temperature checks at check-in. 2. Hand sanitizers are placed at the front desk and lounge entrances, and we encourage guests to use them. 3. Frequently touched areas in public spaces and guest rooms are disinfected with sanitizing solutions. (e.g., front desk counters, self-check-in machines, elevator buttons, door handles, switches, tables, remote controls, slippers, etc.) 4. Regular air disinfection is conducted in the front desk, lobby, and lounge areas. Protective screens are installed at the front desk to prevent droplet transmission. (Excludes some locations.) 5. Some hotels and newly opening hotels have introduced "photocatalytic air purifiers" that provide deodorizing and disinfecting effects. 【Front Desk and Staff】 1. Employees undergo temperature checks before work, wash hands thoroughly, use alcohol-based sanitizers, and wear masks. 2. We maintain a social distance of at least 2 meters and provide heartfelt hospitality with eye smiles. 3. Thanks to our passcode system, guests can enjoy a smooth departure with no keys and no need to check out at the front desk. 【Breakfast】 1. To ensure hygiene, we have switched to individually served meals, staff-assisted portions, or providing personal tongs for guests. 2. Seating arrangements have been adjusted to maintain distance between guests. 【Three Initiatives to Boost Immunity】 We provide peace of mind to our guests with three initiatives to boost immunity. ●Point 1: Clean Air for Safety, Cleanliness, and Comfort - Diatomaceous Earth Ceilings The ceilings are made of natural diatomaceous earth, which has antibacterial and antiviral properties. It naturally regulates humidity and purifies the air, ensuring a comfortable room environment at all times. - Photocatalytic Air Purification System A clean and safe air purification system (manufactured by UVEX) that provides deodorizing and disinfecting effects, also used in medical facilities. - Thorough Disinfection We ensure thorough disinfection within the Hotel, including the placement of alcohol-based sanitizers. ●Point 2: Water Power for Immunity Boost and Stress Relief - Healthy Ion Water Healthy Ion Water is high-energy water patented in eight countries through MICA processing. This water is supplied throughout the facility, including guest rooms and bathrooms. Its superior penetration and antioxidant properties have been proven to support health maintenance. - Natural Water + Silica Guests who opt out of room cleaning during a Multiple Night Stay will receive our original mineral water, which has excellent penetration and antioxidant properties and is expected to enhance immunity. - Natural Onsen and High-Concentration Artificial Carbonated Springs Relax in our natural Onsen or carbonated springs to relieve physical fatigue and daily stress. Enjoy a restful sleep while rejuvenating both body and mind. - Staff wear masks and maintain a distance of at least 2 meters while providing heartfelt service. ●Point 3: Social Distancing × Hospitality for Peace of Mind - Maintaining a Distance of Over 2 Meters Staff wear masks and maintain a distance of at least 2 meters while providing heartfelt service. - Eye Smile Even through masks, we convey our hospitality with eye smiles. - No Key, No Checkout With our passcode system, there is no need to stop by the front desk at checkout. We maintain physical distance while sending you off with a cheerful farewell. The above measures are explained with photos on our website. Please feel free to check them out as well.