橫川車站 (群馬縣) × 餐飲評價高的飯店·日式旅館

Despite the reasonable price, it was a truly wonderful Hotel and we were extremely satisfied! The Room was spotlessly cleaned, and the bath and toilet were separate, so we could relax in the tub and ease our fatigue. The pet amenities were also exceptionally well provided. At night, we really enjoyed a delicious T-bone steak at the steakhouse on the same property. We also heard that the dog meals use the same meat. At breakfast, they even took a commemorative photo for us, which became a great memory. The staff were kind to our dog as well, and we had a very comfortable stay. We will definitely stay again without hesitation, and it’s a Hotel I’d love to recommend to friends!

This was my first stay here. I was extremely satisfied with everything. The breakfast buffet was especially delicious—I’d happily eat it every day. Also, the APPELLES amenities, such as the hand soap, had a wonderful fragrance and were very pleasant to use.

I discovered this plan when I was hesitant about sleeping on futons in a traditional Ryokan, despite enjoying the Onsen baths and meals. This plan allows you to stay at the conveniently located Otowa no Mori Hotel while savoring the charming Onsen and cuisine of Nakatana-so. It’s a concept I’d love to use again. I was very impressed with the functional yet stylish atmosphere and excellent service at Otowa no Mori Hotel. The shuttle service for arrival and the unique return trip by train added to the enjoyment, making it an exceptional collaboration. Considering its content, the cost-performance is also remarkable. I will definitely use this plan again for my next visit to Karuizawa!

This was my first stay here. The location is excellent, and the staff, Room size and layout, amenities, and the fact that we could be with our dog everywhere except the indoor baths made our Multiple Night Stay extremely comfortable. What I especially loved was a sign in the Room with a cute illustration of a dog saying, “Sorry, housekeeping—I slipped out!” It made me feel at ease and truly able to relax in the Room. Everywhere else we’ve stayed with our dog always has a sign saying there will be an additional cleaning fee, so I was really touched by the warmth here. I would definitely like to stay again next time.

A two-day trip to Karuizawa with the sole purpose of simply relaxing. The Room was spacious, and the surroundings were quiet, so we were able to unwind in peace. After a bit of sightseeing, we quickly returned to the Hotel, took a bath in the Room at 2:00 PM, and used the large public bath in the evening. On the second day, we used the large public bath from 3:00 PM. Both times no one else was there, so it felt like a private bath—such a luxury. There was also a free-flow sparkling wine service, and having it after bathing was amazing. While there, I had a chance to chat with one of your female staff members. That became my best memory from Karuizawa. I hoped I might see her at check-out, and I was so happy she was there. Sorry for talking for so long. Thank you very much for everything.

I wasn’t feeling well and wasn’t sure what to do, but the staff responded flexibly and kindly, and in the end it turned into a very enjoyable trip. I was able to make wonderful memories with my daughter, who will be starting her first job in April. Thank you very much!

My favorite Hotel for the first time in three years. Once again, it was fun, comfortable, and absolutely wonderful. To all the staff… As always, you were kind and pleasant, and your attentiveness was outstanding—truly impressive. Everywhere in the Hotel was clean and beautiful, with a spacious, relaxing design… The tasteful use of wood was really nice. The Room was also large, spotless, and very comfortable. On the terrace, I enjoyed coffee at a leisurely pace and had an amazing time. The Onsen was clean and lovely—absolutely the best. We had breakfast at Karamatsu. Unlike last time, it felt more like a kaiseki-style meal. The rice cooked in a traditional kamado stove was exquisite. The handmade tofu was also fantastic. Everything was truly delicious—thank you for the wonderful meal. Thank you as well for accommodating my requests again this time. Thanks to you, it became a fun and relaxing trip—such a wonderful and perfect vacation—and I’m full of gratitude. Thank you very much. It’s truly a lovely and exceptional Hotel that I absolutely adore. I will definitely come again.

The Facility was overall clean and well-maintained, which was great. The lounge had a variety of books, offering a refreshing experience. Free drinks and snacks were available, allowing guests to relax by the authentic fireplace while enjoying refreshments—a truly relaxing time after a long while. Regarding the bath, the shower pressure felt slightly weak. As for the toilet, the automatic lid opening feature was convenient; however, it would open and close on its own when standing near the sink, which was slightly unsettling. Overall, it was a pleasant experience.

This was the nicest and most comfortable, user-friendly Accommodation we’ve stayed at. Having a washing machine was a huge help since we were staying as a family of five.

A beautiful Hotel in every way—its exterior, its interiors, and of course the staff’s gracious presence as well. We enjoyed apple pie and royal milk tea at the café, cocktails at the bar, and finally dinner at the restaurant. And to top it off, an Onsen you can enjoy anytime. Karuizawa in the off-season is quiet and peaceful, and my heart, body, and stomach were all happily satisfied. Thank you for a wonderful stay supported by thoughtful attention to detail.

We have stayed here several times. It is located a little up in the mountains from Karuizawa Station, which makes it quiet and relaxing. Above all, the view from the Room and the view of Mt. Asama from the Onsen are outstanding! The staff are also wonderfully attentive, making this a Hotel we would love to visit again.

We stayed with 4 people and 1 dog. The Room was odor-free, and we barely heard any other dogs, making it very comfortable. It would be nice to have a few more amenities. There was a note about limitations on the bathwater, but it turned out to be fine. Thank you!

We were extremely satisfied with everything—the location, the Room, the meals, and the service. We stayed with four adults and a 0-year-old baby, and we were able to relax comfortably in a spacious setting. The Room was full of great taste, impeccably clean down to the smallest details, and felt wonderful. The food was also delicious and truly impressive. At the breakfast buffet, you can choose a main dish; we ordered pizza, and it was so good it didn’t feel like typical breakfast fare at all. The desserts were high quality as well—I can’t count how many times we said “So delicious!” over the two days (laugh). Every staff member greeted us with a smile and provided excellent service. They also offer rentals such as baby items, a hair iron, and a massage device, and even deliver them to your Room. The weather wasn’t great, but just staying at this Hotel made our trip completely satisfying—we’d love to stay again next time. Thank you very much.

The guest room was spacious and bright, and the view from the window was wonderful. All Hotel and restaurant staff were kind and courteous. The only drawback was the park shuttle service. Because some roads are narrow, only small buses can be used. With three hotels in the area, this felt insufficient for guests traveling with large luggage.

The room, Onsen, and meals... everything was perfect for a comfortable stay. We used the service to celebrate my parents' wedding anniversary, and despite the last-minute request, we deeply appreciate the thoughtful anniversary hospitality. We would love to visit again!

We stayed at Karuizawa Prince Hotel East, where we used to come skiing when our children were little, to also celebrate our daughter’s university acceptance. The atmosphere was unchanged and full of nostalgia. We were satisfied with everything—the staff’s service, the Onsen, and the meals. We made wonderful memories. Thank you very much.

All the staff provided excellent service, making our trip to Karuizawa a wonderful memory. The breakfast was delicious, and the room, a Japanese-Western style, was spacious and comfortable. We are very grateful for the prompt Shuttle Service to the station.

I had a very comfortable stay. All the staff were very courteous and attentive.

It’s a great Hotel. The Room was spacious, and the food was delicious. (We chose a Plan with breakfast included, and had à la carte for dinner.) The staff were also very kind. This isn’t specific to this Hotel, but since it applies to Karuizawa in general, those used to 24-hour convenience stores should be aware. There are very few convenience stores or shops where you can buy things at night (pretty much only near the station). So it may be worth preparing in advance. Even so, it was a great Hotel. We stayed for one night this time, but next time we’d like to do a Multiple Night Stay.

If you have business in Karuizawa but wish to avoid staying there, this accommodation served the purpose perfectly. Great hot water, beautiful scenery, and friendly people—thank you for your hospitality.