北海道 × 受歡迎的海外旅行感住宿滿意度評價高的飯店·日式旅館

Since my first stay at Portom, I have stayed here every time I visit the Sapporo area (including Es Con Field). In one word, it’s simply amazing! It takes only about 15 minutes to get to New Chitose Airport. Rain or storms are no issue. This means you can easily grab delicio

This was my first time staying here. It wasn't too crowded, and I was able to enjoy both the large public bath and dining area without any stress. The open-air bath with a garden in the large public bath was truly impressive. I love saunas, and the auto löyly sauna with a H

The late-night rice balls were also delicious. It was hard to leave after just one night, so next time I would love to plan a Multiple Night Stay. Although it wasn’t a special occasion, staying at this Hotel turned into a memorable experience for me. I will definitely come ba

The staff were all pleasant and efficient, providing a very comfortable experience. After check-in, we enjoyed drinks and snacks on the terrace while feeling the cool evening breeze—a precious moment to forget our busy daily lives. Thanks to the all-inclusive service, it was

The breakfast buffet offers an incredible variety of Japanese and Western dishes, along with a seafood corner showcasing freshness—so much so that even with a one-week multiple night stay, it might be impossible to try everything. It truly captured my heart! The staff were all fr

There was also complimentary ice cream for guests at the annex café, making it truly all-inclusive. It was a wonderfully fulfilling Hotel stay. There were so many food options that I couldn’t try everything, but everything I had was great. Personally, I loved the meringue cookies

Their service was impeccable throughout our stay. All staff members greeted us warmly with smiles whenever we passed them in the hallways. The presence of many international staff did not affect their excellent service quality across cultures—very satisfying overall! 【Onsen

During dinner, we also received a message card and sparkling wine. We were deeply touched by the hotel's thoughtful gestures to celebrate this special occasion. They carefully accommodated dietary preferences, and every dish was delicious—truly satisfying! The bath area was cle

I planned this trip for my mother's 75th birthday. Since she has a second-degree disability, I made various requests to the reservation staff over the phone in advance, including parking space arrangements, an extra bed, a birthday message, and a birthday cake. I am grateful th

The buffet at Green Terrace offered a wide selection, and everything was delicious. The crab served at dinner was thick and packed with meat—absolutely delightful. The steak was incredibly tasty, so I went back for seconds. With such great food and baths, I definitely want to sta

Another issue was that one of your foreign staff gave an overly brief explanation of breakfast menu items—it wasn’t clear at all! For example, they simply said "This is meat," which surprised me! Other than these points, everything else about this Hotel exceeded expectations and

In addition, the powder room had well-stocked skincare products with everything necessary provided perfectly for a pleasant experience. Even though there were overseas group guests in both dining areas and baths during our stay, everyone displayed excellent manners—my initial co

The staff greeted us at the entrance, making the check-in process smooth. Our room on the 9th floor was fantastic, and my wife and I were thrilled. For meals, we had dinner in a private room on the first night and enjoyed a buffet on the second night—both were excellent, leavi

We also unexpectedly received a commemorative gift from the Hotel. It truly felt like the thoughtful attention to detail and warm hospitality you would expect from a long-established property. Our whole family checked out with smiles, happy that we had such an enjoyable time. We

The view of Lake Toya and Mount Yotei from the bath was truly picturesque and enjoyable. The meals were buffet-style, but I was able to choose dishes that I don't usually eat and was very satisfied. The room was a spacious Western-style room, comfortable and different from my pre

This trip was to celebrate my husband's birthday. The staff at the hotel were very warm and attentive, which was wonderful. During dinner, they prepared an orange cream crepe with a performance to celebrate his birthday. Both my husband and I were extremely delighted, and it beca

The room we stayed in this time was new for us; it was spacious with a relaxing area where we could enjoy watching the projector, and even had a beer server, which delighted my family. The onsen was excellent as always, and the meals were delicious. We are very grateful for the k

There were deer in the hotel parking lot, showcasing the rich natural surroundings. The hotel, including the guest rooms, was clean and well-maintained. It was unfortunate that activities for younger elementary school children were limited. We did not use Minamina Beach as

While many international staff members were working, there was a slight concern about perfume scents, but we understand this may be due to cultural differences. Everyone's hospitality was wonderful, making our stay truly satisfying! It’s just a 5-minute walk to Kamuy Lumina,

Thank you! While the property shows some age, the spacious and well-cleaned Room was very satisfying. The tatami mats were new, making our stay comfortable. The pool was exciting, especially the slide which was faster than expected and full of thrills! The wave pool was also