HOTEL SANSUI NAHA Naminoue Onsen

I’ve stayed here several times, and this was my first visit in a while. The breakfast had improved and was delicious—especially the steak. There were also more herbal tea options, which I really appreciated. The breakfast staff, both Japanese and international, were kind and pleasant.I stayed for two nights, and the hot dishes changed a little each morning, so it never got boring. Aqua Citta Naha from the same group also has great breakfast, and the staff there are similarly friendly with warm smiles—it makes you feel truly welcome.What I like most about this Hotel is that they listen to guests’ feedback and keep improving. I once mentioned that the windows were cloudy (not just dirty), and on my next stay they had been fixed.Thank you as well for accommodating my request for a quiet Room.Most guests seemed to be Japanese, with a good mix of solo travelers, couples, and friends. No one was noisy. Self-service toothbrushes and tea bags were replenished regularly, which showed great attention to detail from the staff.One small issue: the Room cleaning was slightly lacking. I have short hair, but right after check-in I found a long hair on the floor, which was disappointing. However, the bed was clean, and the bathroom area—including both the bath/shower and toilet—was spotless.I’ll be staying again in the future—thank you very much.

I changed my destination to Naha at the last minute, so I read all the Reviews before staying, but it wasn’t what I expected. Our Room was on the same floor and very close to the lounge, and I assumed it was drinks only—but when I finally stopped by briefly at night, there were various food items as well. If I’d known from the start, I wouldn’t have had to go back to Naha Airport to eat! What a shame (lol).The Shuttle Service bus to Naha Airport: by taxi it’s about 10 minutes, but since the bus stops at various places along the way, it takes quite a while—up to 45 minutes.Shuttle Service pick-up point: on the phone an AI explained it, but if that area is crowded, apparently they use a road just before it. I only found out later after asking the driver.After arriving at Naha Airport I looked for it, but there was no bus at that spot on the 3rd floor. I ended up going back down to the taxi stand on the 1st floor—so there was quite a bit of time lost (lol). The taxi stand was crowded, but taxis kept coming so we got one quickly. There were benches nearby too.I also assumed there wasn’t a convenience store nearby, then realized at night that there’s a shop inside—so going out of my way to buy water at an outside convenience store was pointless (lol).The open-air bath in our Room had no cover at all—like another Hotel in Naha where I stayed before—and honestly I didn’t feel comfortable using it. Next time I think I need to choose a Room with a regular bathroom and washing area (lol).Breakfast was great—the steak and jimami tofu were especially delicious! It was also really nice how efficiently staff cleared dishes right away.It felt like pretty serious “photo fraud” (lol)—there were none of those lovely plates shown in the photos, which was very disappointing (lol).All of the staff members we interacted with were very pleasant, and we had a good stay. Thank you very much.As for the Onsen—I can’t say because my legs aren’t good so I couldn’t go—but my husband said it was nice.