Kobe Sannomiya Tokyu REI Hotel住客評價與感想

(兵庫縣/JR三之宮站東口步行2分鐘) [總共235間房間]
總體評分
4.31
(155)
  • 客房・設施
    4.31
  • 設施・設備
    4.17
  • 接待・服務
    4.56
  • 餐飲
    4.54
  • 溫泉・浴池
    4.03
  • 滿意度
    4.38
4.33
ななももりん

Great location. Excellent staff service.

I used this accommodation for the first time to attend a live event at the arena. It was conveniently located near Sannomiya Station, and it took only about 20–25 minutes on foot to reach the arena. I stayed on a women-only floor, which had thoughtful security measures and a quiet, relaxing atmosphere where I could feel safe and comfortable. The free water dispensers on each floor were also very convenient. The breakfast was delicious, and I appreciated when the staff kindly offered freshly made French toast with a smile. The staff at the front desk, breakfast area, and cleaning team all provided exceptional service. One small issue was that I couldn't adjust the room temperature myself; when it felt warm, I had to manage by wearing lighter clothing or finding other ways to stay comfortable. If I have another chance to visit Kobe, I would love to stay here again. Thank you!

  • 客房・設施4
  • 設施・設備4
  • 接待・服務5
  • 餐飲4
  • 溫泉・浴池4
  • 滿意度5
  • 2025/12/25~
  • 1名 1間
  • <Women Only> Ladies' Single [Non-Smoking] <14.9m²>
  • 附早餐

設施的回覆

Thank you very much for choosing Kobe Sannomiya Tokyu REI Hotel. Our highly recommended women-only floor is a popular room type with a high repeat rate. The exclusive amenities and security measures on this floor are well-received as services that delight our female guests. Regarding air conditioning, it is centrally managed and adjusted based on the outside temperature to provide a comfortable environment for everyone. However, if you feel too hot or cold, we offer heaters and fans for rent, so please do not hesitate to contact the front desk. We sincerely look forward to welcoming you again when you visit Kobe next time.

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