Hotel Grand Vert Kyukaruizawa

The Facility was overall clean and well-maintained, which was great. The lounge had a variety of books, offering a refreshing experience. Free drinks and snacks were available, allowing guests to relax by the authentic fireplace while enjoying refreshments—a truly relaxing time after a long while. Regarding the bath, the shower pressure felt slightly weak. As for the toilet, the automatic lid opening feature was convenient; however, it would open and close on its own when standing near the sink, which was slightly unsettling. Overall, it was a pleasant experience.

The service of delivering breakfast in a basket to the Room was unique, so we chose a Plan with breakfast included. It was nice to enjoy breakfast leisurely in the Room, and it was delicious. We stayed as a family of four in the new building's Japanese-Western style family Room, which was spacious enough. The service was excellent as well. There were guides for nearby restaurants and sightseeing available in the Room, which was very convenient. I think this is a Hotel with exceptional attention to detail in its services. I initially thought it would be a more casual Hotel, but it exceeded my expectations!