MUWA NISEKO

The room was very clean, spacious, and relaxing. It felt like a one-night stay wasn't enough. There were no inconveniences during my stay. All the staff members were foreigners, but their service was very polite and professional. However, it seemed they assumed all guests were also foreigners as I was initially spoken to in English during check-in. Even after responding in Japanese, they continued speaking in English, which felt a bit frustrating. Additionally, I arrived after dark due to a late check-in time, and the parking area was hard to locate because it was poorly lit. When I called the staff for assistance, communication was challenging as they were not fluent in Japanese. It would be helpful if the parking information on the website could be made clearer.

Very clean hotel. The room was spacious enough, and I was able to relax in the in-room hot spring. I tried various dishes at the Italian dinner, but the steak was delicious. Breakfast was also plentiful with salads, bread, drinks, and you could choose between a Japanese or Western plate. It was a very satisfying stay. I would like to use it again.