HOTEL AO KAMAKURA

I stayed at HOTEL AO KANAZAWA last month and had such a wonderful experience that I decided to visit the Kamakura location as well. I was very satisfied with the stylish interior, the friendly and exceptionally kind staff, and the outstandingly delicious meals. Thank you very much.

Thank you for taking care of us for one night. The staff were very courteous, and it was a comfortable stay. I usually choose a Hotel based on having a spacious Room and separate bathtub and shower, and this exceeded my expectations. The drinks in the refrigerator were complimentary, and I was also happy to receive alcohol and snacks as an IKYU perk. If it had been a bit warmer, I think it would have been nice to enjoy them on the terrace while looking out at the sea. However, there was an odor in the toilet, and quite a bit of dust had accumulated behind the TV—I wiped it off when moving the screen—so I deducted one star for facilities. For dinner, I asked to make only a seat Reservation on the day we arrived. Every dish was delicious, and the timing of service was perfect, so we could enjoy our meal at a relaxed pace. That said, since the entrance used by guests dining on the terrace was right next to our table, cold air came in whenever staff went in and out, and both the chill and noise bothered me; I probably should have asked to change seats. Other than that, the atmosphere was great and we could dine comfortably. Also, Shirasuya is about a 5-minute walk away—we arrived before opening time and got in without waiting. We were able to try fresh raw shirasu as well. This time we could only stay for one night, but next time I’d like to stay longer.