Hotel New Otani Nagaoka

We stayed for two nights. We made several special requests regarding the Room, and the staff kindly accommodated all of them, allowing us to enjoy a comfortable stay.

I usually choose accommodations where I can specify a top-floor room, as I once had trouble sleeping due to noise from upstairs at another hotel. This accommodation offered a top-floor plan, which turned out to be an "Anniversary Plan." Although I didn't realize it initially, the staff kindly prepared roses in the room, so we decided to celebrate our wedding anniversary one month late. While we couldn't take the roses with us during our trip, we thoroughly enjoyed them while staying in the room. Thank you very much.The staff were all very kind, and the room was exceptionally clean and quiet, allowing us to relax peacefully. Although there were some slightly concerning reviews beforehand, we experienced no issues or dissatisfaction.Breakfast did not have an extensive variety of options; however, we were guided to a spacious private area where we could enjoy it leisurely without any disturbances. Perhaps because it was a weekday and there weren't many guests staying at that time, the buffet area was never crowded—this was also great.If I have another opportunity to visit Nagaoka again, I would love to stay here. Thank you very much!