Kusatsu Onsen Bouun

I stayed here with my elderly mother.Above all, the staff were wonderful—each person took great care of us. Even after checkout, they looked after our luggage, lent us an umbrella, and even drove us to the bus terminal. We truly appreciated everything they did.We stayed in a Room with a private indoor bath.It had just been renovated and was very clean and beautiful. The gentle underfloor heating was especially comfortable.The bath water was a little hot, but the hinoki cypress scent was lovely, and it felt relaxing in a different way from the public bath.For dinner we had shabu-shabu.The portions were generous, and every dish was carefully prepared with refined seasoning. Breakfast was also truly delicious.My mother really enjoyed it as well, and we had a wonderful time.We would love to stay again.

It was my first trip to Kusatsu in 30 years.This time, we visited to celebrate our child’s university graduation.We chose this Accommodation because we wanted to relax and enjoy our meals in a private dining room rather than a buffet.The Reviews from other guests were highly rated, so we arrived looking forward to it, and the hospitality exceeded our expectations. Dinner served in our Room and breakfast in a private dining room were wonderful; of course the food was delicious, but more than that, we felt warmth in every smile and word from the staff.Because this is not an Accommodation with many Rooms, we were able to use the baths at ease without crowds.From the flowers displayed along the corridors to the ceramic cover placed over the drain at the washbasin, every detail was thoughtfully arranged and truly soothing.Also, when we tried to go out after check-in, they prepared our family’s footwear without us even saying our name. I was surprised that the front desk staff remembered both our names and faces so quickly.We will definitely return again.Thank you very much for your wonderful hospitality.