新村站 × 满意度评价高的酒店·日式旅馆

This was a family trip with our 1-year-old and 4-year-old. When we stayed before, only adult meals were provided, but this time they prepared a kids’ set for our older child. Since our child loves to eat, they were thrilled when it came in a large bento box and they got to open it themselves—they were the most excited of all. Having the fun of opening the lid was also wonderful. Both dinner and breakfast were delicious, and the adults were very satisfied as well. They also prepared two Rooms for us, which was a huge help—we could use one Room to watch TV and get ready in the morning without waking the children. We usually like to try staying in different places, but this is one place we definitely want to return to again and again!!

My wife and I stay here together every time. No matter when we visit, the Facility and amenities are kept clean, making our stay very comfortable. We’re also truly grateful that, despite rising prices these days, we can still stay at a reasonable rate. The late-night soba service was as delicious as ever, and we enjoyed a variety of drinks as well. We always look forward to breakfast, and it was tasty at a very fair price. We will definitely stay again—thank you!

Compact and well-organized, typical of Route Inn, ensuring a comfortable stay.

This was our second stay. We were very satisfied with the meals—carefully prepared dishes made with quality ingredients and beautifully presented on lovely tableware. The water temperature at Asama Onsen was also just right. Most of the other guests seemed to be couples around our age, so we were able to spend time in a very quiet setting, which made us extremely happy.

Warm, heartfelt hospitality, delicious meals, and a wonderful hot bath—this was a lovely Accommodation. We were completely satisfied! Singing and dancing along with the mandolin concert was so much fun and became a great memory. Thank you for the photos. We’d love to visit again in a different season.

Arrived tired... The natural Onsen bath was wonderful! The staff's courteous service was very helpful. I also enjoyed the soba noodles for breakfast.

The front desk staff and breakfast staff provided excellent service, making my stay very pleasant. (Although I made a mistake with the Reservation, I appreciate their assistance.) The public bath is small, but other services more than make up for it. You can take your breakfast to your Room in a takeaway container, amenities are well-stocked, and there are pillows and room wear available. The TV allows access to YouTube and Netflix as well. (No need to bring an Amazon Prime stick.) I was overwhelmed by the exceptional hospitality and responsiveness of the staff. Thank you very much!

What a wonderful library. I was filled with excitement, as if exploring a carefully curated collection of books. The meals were also excellent, and I was able to spend meaningful time chatting with my daughter. Thank you for an experience that truly made staying here worthwhile.

I stayed for two nights. The lounge and interior, truly worthy of the name “Mingei,” felt calm and relaxing. Above all, every course at the restaurant “ICAZA” was delicious, and breakfast was excellent as well. As for the Room, I requested a Japanese-style room, but there were few power outlets—so that choice was a mistake on my part. Also, I noticed a slight odor in the drinking water at the bath area. Overall, if I lived within easy reach, I would definitely want to stay at this Accommodation regularly.

I stayed at the accommodation for a solo trip. The lobby was very lovely, and although the staff seemed busy, they were kind and attentive—thank you! The birch hot spring on the second floor was comfortable, and the guest room was clean and well-maintained! Breakfast was also very delicious! However, there was one point I noticed during breakfast. There were instances where tongs were placed directly on ingredients/dishes, causing contact between items touched by hands and food. It caught my attention a little. Separating them might make it look even better in my personal opinion. That said, staff members patrolled regularly, which left a very positive impression.

I was glad I could check in early and relax in the spa baths to ease my fatigue. The front desk staff were also very helpful, and I was satisfied with their service. The Room was a bit small, but since I was traveling alone it wasn’t inconvenient, and I enjoyed the tasty breakfast as well. Before checking out, I took another bath to feel refreshed and then checked out. I would like to stay here again if I have the opportunity.

Thank you as always for your hospitality. The room is comfortable for working on a computer and also perfect for relaxing. I especially like the breakfast salad. I would love to stay again.

It was very convenient, located just a few minutes’ walk from central attractions such as Matsumoto Castle, Nakamachi Street, and museums, and about a 10-minute walk to Matsumoto Station.\nIt was a small, clean Accommodation, and we enjoyed a delicious breakfast.\nIf staying in Matsumoto City, this is the Accommodation I would choose.

It was very convenient, as it’s just a short walk from Matsumoto Station. The large public bath was a perfect size, and I was able to use it when it wasn’t crowded, so I could relax.

We stayed at this Accommodation during our trip to Matsumoto as a couple. We were told that a larger Room than the one we had reserved was available, so we ended up staying there at short notice. The Room was clean and very comfortable. The unit bath was also very clean and well maintained. In the morning, we had a buffet at Gusto on the first floor. It was a fun experience—having a buffet at Gusto isn’t something you get to do very often. The food was delicious, and we ate plenty. When we stay in Matsumoto again, we would definitely like to use this Accommodation again.

The staff provided excellent service. The private bath was spacious, allowing our family to relax comfortably. The soba served at dinner was very delicious. I would love to stay again if I have the chance.

We stayed in a Room with a private bath. The Room was very spacious, and both the interior and the bath were clean and beautiful, making it easy to relax and unwind. The amenities were well stocked, so we felt right at home. The bath was also large and comfortable, and the provided hair dryer, shampoo, and other items were high quality. The staff were very courteous as well, which made our stay pleasant—we were very satisfied. Personally, it was the best Accommodation I have stayed at so far. I would love to stay again. Thank you.

We got a great deal, and they even upgraded us to a better Room—everything was taken care of. The parking lot is convenient at 1,100 yen with unlimited in-and-out access. It’s close to the station, and the service is excellent—an Hotel we truly appreciated.

It’s a bit of a walk from the station, but for this price it offers excellent value. The breakfast had a great variety, and each item was carefully prepared—I was very satisfied. The miso soup was packed with ingredients. The French toast and pumpkin potage were also delicious. In the evening, there was a complimentary green tea soba service, which was nice. The large public bath was spacious and relaxing. At the time there was construction, so it took a longer route to reach the bath area, so I rated it 4 stars (the bath itself is 5 stars).

We gathered from various places to celebrate our elderly parent's birthday and stayed for one night. First, we relaxed together in the private bath while watching the clouds drift by. The specially prepared sparkling water was a delightful touch. The Onsen made us quite hungry, so we chose a small portion gourmet plan considering my mother, but it left us all fully satisfied. We were touched by the thoughtful celebration gesture from the accommodation, and the mulberry jam we purchased at the shop on our way home was delicious as well. During our stay, whether it was walking freely on the spacious tatami or feeling the warmth of the staff, there was always a cozy and pleasant atmosphere. Thank you very much!