Sapporo Excel Hotel Tokyu

All front desk staff were polite, efficient, and provided excellent service. After checking in for one night, I suddenly needed to extend my stay, and I truly appreciated how they accommodated me with various adjustments. The service was outstanding.The Room was spacious, well cleaned, and I had a comfortable stay in a spotless environment.The IKYU Diamond benefits were also substantial and were one of the reasons I chose this Hotel.Breakfast was delicious as well!This is a Hotel I would definitely like to stay at again.

The front desk staff were very courteous. I forgot the wall plug part of my phone charger at home, so after asking the AI chat in my Room, I went to the front desk and they lent me just the plug. I was able to keep borrowing it throughout my stay, which was a huge help. Thank you very much. This was my third stay, and because the value for money and location are great, I would like to stay here again next time.