大阪湾格兰王子大饭店

This time, thanks to the IKYU Diamond member benefit, we received a Room upgrade and stayed in a wonderful corner Room. Most Rooms let you see either the sunset or the sunrise, but this Room had large windows on multiple sides, so we could enjoy both from the Room. I was truly impressed. Above all, the attentiveness of all staff at the front desk, restaurant, and club lounge was outstanding. The club lounge staff checked in to see if we needed anything, recommended cookies for us to try, and when I mentioned that I don’t drink alcohol, they even made a non-alcoholic cocktail. Thank you very much to everyone on the team. We will definitely visit again soon.

We stayed as a family to celebrate our child’s first birthday. At check-in, we were greeted with congratulatory words and shown to a wonderful Room. They had even prepared a gift in the Room, and during dinner they brought out a special plate as well—truly one surprise after another! We were so happy to be celebrated so much. The Hotel staff were gentle and pleasant, and provided warm hospitality even during the busy weekend. We also enjoyed the indoor pool and kids’ area, which gave our child a fun change of scenery. Not only the Room but every area we used was thoroughly cleaned and spotless! For such a large Hotel, it’s amazing there wasn’t a single thing that concerned us—and on top of that, the staff’s thoughtfulness was outstanding. We will definitely stay again for anniversaries or trips. Thank you for such a wonderful stay experience.