สถานี Sinchon × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 3หน้า

The rice, miso soup, and side dishes were delicious. The front desk staff were very courteous and provided clear, easy-to-understand explanations. Thank you very much.

We stayed as a three-generation family, including parents and children. The public bath and open-air bath, though not very large, were well-equipped and comfortable to use, providing a very pleasant bathing experience. The meals were all carefully prepared, extremely delicious, and highly satisfying. We are deeply grateful for the kind assistance of all the staff members. We would love to stay again if we have the opportunity.

[Light Meals / Dining Area] A satisfying, just-right portion size—especially appreciated by women. Same-day Reservation also OK! (Dinner & breakfast included) ...Stayed on the above Plan [Guest Room & Amenities] Stayed in an 8-tatami room on the second floor. The toilet and wash area had been renovated, so there were no inconveniences. Amenities were more than sufficient. [Staff & Service] For someone like me who doesn’t want anything excessive, it was exactly what I needed. The warm send-off at check-out was a nice touch. [Onsen & Bath] Since there weren’t many guests, I was able to enjoy the large public bath almost privately, which was very satisfying. The private bath is not time-slot based—it's available whenever it's open. I used it for a morning bath; the semi-open-air setting felt great. [Meals] Although it was a light Plan (?), both the quantity and quality were plenty. Both dinner and breakfast included mountain vegetables, giving a real sense of Nagano’s local flavors. [Facility & Equipment] The traditional Japanese-style building has plenty of history and charm. As access to the second floor is by stairs only, I felt that older guests would be better off staying on the first floor. *I would definitely consider staying again.*

The Facility is not brand-new, but it is well cleaned. I was also satisfied with the breakfast service.

Weekdays only: Early-morning curry from 6:00 to 6:30 It was very delicious. I’d love to have another serving.

The building felt a bit old, but it was very clean and comfortable. The service was excellent, and I would love to stay here again.

We used it as a touring base for the Venus Line. It is a homely Ryokan. Both meals were served in the Room, allowing us to enjoy them without worrying about others. We were able to savor delicious homemade dishes, including Shinshu beef. The bath was not large, but it was clean and comfortable. The cost performance is excellent. It is a Ryokan that makes you want to use it again next time.

Around 9 PM, the hallway started to get noisy. It's common in a Hotel for guests to check in late due to their schedules, but it seemed like there were foreign guests nearby. I could tell from the voices next door that they were speaking a foreign language. Just as I was thinking of going to sleep, I heard conversations with what seemed like friends, sounds of luggage being handled, and even phone calls on speaker mode where both sides of the conversation were audible—this was past 10 PM. It quieted down slightly after some time, but until past midnight, there were constant rustling noises from plastic bags and luggage being moved around. Since this is a capsule Hotel and we share close spaces, it felt like all these sounds were happening right next to me—I couldn't sleep at all! In the morning when I woke up and passed by others in the hallway or near the sinks, most of them appeared to be foreign guests. I found myself thinking that I'd prefer not staying near rooms occupied by foreign guests again.

Both dinner and breakfast can be served in a private dining room. Dinner features a delicious artisan course meal made with local ingredients. Every staff member was wonderful, which made our trip even more satisfying. At breakfast, they noticed that one of the four of us is left-handed and thoughtfully set out left-handed chopsticks and a chopstick rest—truly professional attention to detail. The Facility is also well maintained and spotless. The farewell was heartfelt, and our children were moved as well. I felt this Hotel has an exceptionally high level of staff. I was surprised to receive first-class service at such an affordable rate. I would love to stay again. Thank you very much.

Both breakfast and dinner were gently seasoned, not overly filling, and delicious. The staff were also very attentive. The amenities were excellent—at the large public bath there was a wide selection from facial cleanser to lotion, and it was great to be able to try higher-end shampoos. If you like them, you can also purchase them at the shop, which I thought was a smart approach that also serves as good promotion. For three people, JPY 35,000 for one night with two meals including the Hot Spring Tax felt like great value at this Ryokan, and it made for a very satisfying trip. Thank you very much.

The atmosphere exudes an extraordinary charm, as the attendants, who could be mistaken for young girls, provide service with highly skilled and refined manners. The meals served in your Room are unlike those of typical Ryokans, carrying an indescribable sense of sophistication. They are exceptionally delicious. It feels as though you are being tested to see if you can discern the difference from modern Ryokans commonly found today.

I stayed here during my trip back home. Although my stay was short due to a late arrival and an early departure the next day, the Room was so enjoyable that I wished I could have stayed longer. The Room had everything necessary for daily life. The kids were thrilled with the hammock in the Room. There were also swings and hammocks outside, creating a lovely atmosphere. My whole family said they would love to stay here again.

The Room felt more spacious than it looked. I think it would be better to retake the photos on the website. There was a fan in the Room, which is very useful even in winter after warming up in the Onsen. I was happy that you provided larger slippers at check-in. With standard sizes, my heels stick out.

I stayed for one night with a friend. Even before check-in, you allowed us to park our car, and the front desk staff were very kind—I truly appreciate it. The bath is an artificial Onsen, but it warmed me up well and helped relieve my fatigue. The Room and shared areas were clean, and the amenities included everything I needed, so I had a comfortable stay. It was a little disappointing that I couldn’t adjust the Room air conditioning well and it felt a bit hot, and that the shampoo was an all-in-one shampoo/conditioner, but considering the price, it was more than sufficient. When I visit Matsumoto again, I would definitely like to stay here. Thank you very much!

It was a traditional Ryokan with lots of stairs. There was a kotatsu, and the building had plenty of retro items, which made it fun. The bath was tiled, and the Onsen water was a bit on the hot side. By chance no one else was there, so I could use it privately, which was great. The food was delicious. I was surprised by the apple tempura, but it had a nice texture and a pleasant tartness.

I was able to secure a Reservation by arranging early. It was reasonably priced, the breakfast was delicious, and having a parking lot was very convenient.

I had a Multiple Night Stay, and the service was excellent with thorough cleaning. As a solo traveler, I stayed in a Room with a Simmons double bed, which was spacious enough for me to relax and sleep comfortably. The stay included breakfast starting at 6:30 AM, which was convenient. The menu consisted of curry, bread, soup, and coffee—all delicious and just right for me. Although the price is higher before holidays, I would love to stay at this Hotel again.

I stayed here after a night out. Compared to paying an expensive taxi fare, it let me enjoy myself late into the night without worrying about the time! The front desk staff were kind, and best of all, I loved being able to choose my pillow!! I’ll definitely stay again!

A traditional ryokan renovated with a modern touch. The facility may not match the price perfectly, but the meals are absolutely delicious. Excellent value for money!

I stayed in a twin Room, and I wish it had been a bit more spacious. Other than that, I had a comfortable stay and was satisfied.