สถานีฮิกาชิมัตสึบาระ × โรงแรม·เรียวกังที่มีคะแนนความพึงพอใจสูง

The biggest highlight of our two-night stay was the wonderful support we received from Mr./Ms. T, who was helping out in the Executive Lounge from the Operations Department. Not only was their language impeccably polite, but I also felt warmth in the way they sensed how I was feeling and responded accordingly. They may not be aware of it at all, but I was deeply impressed by their thoughtful, understated manner and consideration. They must have been extremely busy, yet I was moved by how calmly and confidently they handled everything at all times. My companion had just been discharged from the hospital, so we were unsure how things would go, but we were fortunate to be cared for by every Hotel staff member who assisted us. We are truly grateful. My companion will be hospitalized again, but says they will do their best while remembering the happy moments from our two-night stay. Thank you very much. We will definitely return.

My son stays here a few times a year. Recently, it seems they’ve reduced staffing costs, and the amenities have become even more well stocked. We’ve been coming for many years, and it feels as comfortable as home. Thank you.

I made a Reservation for an Economy Twin Room, but you kindly upgraded me to a larger Room, which I truly appreciated. The Room was spacious, and this was the nicest Hotel I have ever stayed at. The service was attentive, and when I stay in Shinjuku again, I will definitely choose this Hotel. Thank you very much.

I always enjoy staying here. The balance of transportation access, nearby shopping, Room, and Facility is excellent and convenient, making it very comfortable. If I may make a request, it would be great to have instant drip coffee bags available at the service counter near the entrance for guests who want to take them back to their Room in the morning.

I returned after a one-month break. Perhaps helped by the fact that most guests are international, I felt this is a truly cosmopolitan Hotel, with its atmosphere, variety of restaurants, in-house art, and the attentive service from the staff. This time my Room had a different layout and different types of chairs, and I was impressed by how much that alone can change the overall feel. I enjoyed social time, dinner, breakfast the next morning, and lunch—using all of the restaurants except the bar—and each had its own unique character. Overall, it’s a very enjoyable Hotel to stay at. Thank you very much again for such a wonderful time. I would love to visit again.

Once again, I stayed here during my visit to Tokyo. I was very satisfied. Thank you very much.

I’m very satisfied—this is a great Hotel with a wonderful view, yet it’s quiet at night so you can sleep soundly. I’d like to stay every week.

Thank you for taking care of us during our stay. It was close to Nishi-Shinjuku, which was convenient for elderly guests. The Room was bright, the TV was large, and the bed was very comfortable, so we had a pleasant stay. We had dinner at the restaurant on the first floor, and all the staff were very attentive, allowing us to enjoy a relaxing meal. Breakfast also offered a great variety; the Japanese dishes were delicious, and the freshly cooked pancakes were unique and tasty as well. This is a Hotel we would like to visit again when we come to Tokyo. Thank you again for your hospitality.

The Room was clean, and the lounge food was delicious. The Sky Lounge was even better than expected. The children were able to play and seemed very satisfied.

On the day of our stay, you kindly offered to change our Room to one in the main building with less walking for my wife, who has difficulty walking. We are both very grateful for your help. The Room was also clean and well maintained, and we were able to enjoy a quiet, relaxing time.

Thank you for your hospitality. I made a Reservation because I couldn’t rest right away after moving. The Room was spacious and comfortable, and having a washing machine was fantastic. I was able to relax in the roomy bathroom where I could stretch out, and then sleep soundly. For breakfast, the two of us tried both the Japanese-style and Western-style options, and everything was delicious. Thank you very much. I’d love to stay again!

I arrived on the morning of 2/28, and you kindly stored my luggage and even completed the check-in procedures in advance. The front desk staff was so friendly, playful, and kind that I felt at ease—it somehow reminded me of my mom. Thank you very much for your attentive service! I had a Single Room Multiple Night Stay Reservation for that day, but you guided me to an available room on the ladies-only floor, which truly made my day. Maybe because it was a corner room, it was incredibly quiet and comfortable—I was shocked at how different it felt! It was the first time I’ve ever slept soundly until morning. From now on, I’m going to Reserve the ladies-only floor! The ReFa shower felt so good I wanted to stay in there forever, and the massage in the relaxation room was amazing…! I ended up fully enjoying your kindness and felt completely blissed out. Just one thing: during my stay, the air conditioner kept switching between fan mode and heating. One moment I’d think “It’s cold,” then “It’s warm”… I assume it adjusts to the temperature, but maybe it just happened by chance—at night it sometimes blew cool air and felt chilly. Still, I warmed up by moving around in the Room, so it wasn’t a problem. I honestly thought from the bottom of my heart that I want to live at Route Inn Asagaya.

I used this hotel for the first time for a concert trip. The large public bath and sauna were clean and very refreshing. Although I couldn't use them this time, I look forward to enjoying the meals, lounge, and late-night ramen service next time.

I stayed here last month and found it very comfortable with a great location, so I chose to stay again this month. The staff also helped me arrange courier delivery and a taxi. Everyone was very pleasant, and I felt at ease throughout my stay. I’m planning to stay again next month as well.

The Room had basic amenities and was clean. Breakfast offered a wide variety of options in a buffet style, allowing you to eat as much as you like. The food was also delicious.

Recently, my mother stayed with a relative at the accommodation. While the facility was not brand new, it was clean, spacious, and offered a quiet room without any noise from the road. She initially found the pillow in the room too low but discovered extra pillows available for borrowing near the elevator, which was very helpful. She also appreciated receiving amenities like bath additives and face masks at the front desk. It seems she had a relaxing and enjoyable stay. Although it is located slightly away from the station, access to the main building through an underground passage during bad weather was convenient. Having a convenience store on the first floor of the main building was also very handy. We would love to stay again!

I’m satisfied because I can relax and take my time every visit. If the breakfast menu changed from time to time, it would make my stay even more enjoyable. Thank you for your consideration.

We stayed here during Golden Week. We booked the day before and had a semi-double Room for two, and it came to around JPY 8,000 per person (using Points immediately). For the Shinjuku area during Golden Week, it was a good value. Pros - Luggage storage is available before (and after) your stay. There are self-service lockers. - Self check-in and check-out via kiosk; quick and easy. - Direct access to the Lawson convenience store on the first floor. - The Room and unit bath are new and clean. - TV supports YouTube. Cons - Limited amenities; about 10 items available at the front desk. - You can hear noise from the hallway and rooms above. - More than a 10-minute walk from Shinjuku Station. No bus service? If you just need a place to sleep, this was a very good Hotel.

This was my first stay. The front desk staff were very kind. There were no amenities such as facial toner, but there is a convenience store in the next building, so it wasn’t a problem. I stayed in a single room, but the bed was spacious and I slept comfortably. I’m very satisfied. I couldn’t use the TV’s sleep timer—was it a TV that doesn’t have that function? It would be convenient if it did. I was able to relax very well. Thank you.

I had a very comfortable stay. Even though I arrived early, you kindly let me into my Room early, which was a huge help. Thanks to that, I was able to relax before heading out in the evening. The water and hot-water dispenser in the hallway was very convenient! The Room was clean and lovely. There wasn’t a single negative point. All of the staff were wonderful as well. Thank you very much.