สถานีชิน-สุกิตะ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 4หน้า

We stayed here to celebrate his birthday. It was the first birthday we’ve celebrated since getting married, and we were able to truly relax—it became an unforgettable memory. When we entered the Room, we were delighted to find a celebratory message and chocolates prepared for us, and it also made us happy to see a towel bear placed on the bed! In the evening, we had requested a birthday plate at Code Bar, and it was served smoothly; they even took photos for us. We were also shown to the counter seats we had hoped for, and once again I was impressed by the excellent communication among the Hotel staff and their hospitality. We were able to unwind in the club lounge as well, and both the Room and everything else were very clean—we relaxed so much that we lost track of time. He was absolutely thrilled too, and this is definitely a Hotel we want to visit again! Thank you very much for everything!

The staff provided clear explanations and guidance, and the view from the Room was beautiful. It was still warm even with the heater turned off, so bringing a short-sleeve shirt to sleep in was the right choice!! Since it was affordable, I wasn’t expecting much for breakfast, but there was a wide variety and we ate a lot with our child! Being able to relax and eat while watching the monorail made it the best morning.

At the breakfast buffet, they grilled shrimp and oysters on a net right in front of us—it was a truly luxurious breakfast. The open-air bath in the morning was also wonderful, and soaking while looking out at the sea was the best.

I had a relaxing and comfortable stay. I will use this place again when visiting Yokohama.

It was a very simple and wonderful Hotel! The location was excellent, the service was outstanding, and the food was delicious! I will definitely stay here again the next time I visit Kamakura!

The front desk provides excellent explanations, the room is very clean, and all necessary amenities are available. For cleaning during a Multiple Night Stay, simply place the order sign on your door. There are comments about a smell, which might be from the deodorizer with a forest or botanical scent. However, every room is equipped with a large air purifier with a humidifying function, so you can use it if needed. The location is quiet as it’s away from the main street of Yokohama Chinatown, and there are many delicious restaurants nearby. A Sugi Pharmacy and convenience store are also close by, making it very convenient. I think I’ll stay here again next time I visit Yokohama.

The compact room was highly functional and just the right size for a short stay. Thank you.

It was very convenient as it was just a short walk from Kannai Station. There is also a park nearby where you can take a morning stroll.

On the third night, I forgot to leave the cleaning card, so the room wasn’t cleaned, but I had no issues and enjoyed my stay. Thank you.

This was a wonderfully quiet Accommodation, set in the calm atmosphere of Kita-Kamakura. It didn’t feel like a typical “Accommodation” at all—more like being welcomed into someone’s cherished home. From the moment you step inside, the temperature, the way the light comes in, and even the absence of small noises all reflect a thoughtful care that never feels forced. You can also tell that the staff genuinely love this place. It’s such a lovely Accommodation that visiting only once per season probably wouldn’t be enough!

Over the past few months, I have stayed at several Business Hotels, but this one had the best price, service, parking, and staff. I would like to stay here every month.

This is a wonderful Hotel. We stayed as a family of four, and everything was excellent—the location, the Facilities, and all the amenities provided. It’s a Hotel that pays attention to every detail. The bathroom and toilet were also very clean, and we had a comfortable stay throughout. Our whole family agreed it was the best Accommodation we have ever stayed in. We only stayed for one night this time, but it’s a Hotel that makes you want to stay for many nights.

[Room & Amenities 5] The Pine Room on the 2nd floor. Spacious—more than enough even for families with children. Clean. Independent air conditioning; you can switch freely between heating and cooling. Separate in-room toilet. There are five power outlets on or near the walls. No USB ports. Tea set and sweets. Safe, pig-shaped vape-style mosquito repellent, humidifier, bring-your-own mini fridge, kettle. The TV is a relatively new model; no USB input, etc. Skincare set is available for a fee. [Hospitality & Service 5] I was very fortunate to have about an hour of exclusive time to hear valuable stories from the famous proprietress (okami). It was the ultimate “experience consumption”—this is what culture truly is. [Onsen & Bath 5] The in-room bath has a washing area, bathtub, and shower—separate style, not a unit bath. The hair dryer has very strong airflow. The large public bath is new and clean. The showers have plenty of hot water volume. It’s not particularly big, but it was a high-quality public bath that exceeded my expectations. [Facility & Equipment 4] Well equipped overall for a Ryokan. Soft drink vending machines are reasonably priced at standard street rates. Access in and out is available 24 hours a day. The garden’s koi are magnificent. [Meals 3] Both dinner and breakfast felt average overall. Nothing in particular stood out, so it didn’t leave much of an impression that would make me want to return specifically for the food. From an outsider’s perspective, I was disappointed not to feel much local character or any Kanagawa-specific specialties as memorable highlights. Also, there were no menu cards listing dish names or ingredients, which made it even harder to remember. Alcohol could be ordered additionally; whether extra food orders were possible was unclear. The atmosphere didn’t really suit a style of slowly enjoying drinks while adding extra dishes over time—though that may simply have been due to the day of the week or my own impression. Overall, it felt like they weren’t fully demonstrating the value implied by calling themselves a “cuisine Ryokan.” Areas for improvement would be creating distinctive features unique to Kanagawa and better conveying Matsushima’s story/identity. Personally, I’d like them to offer plans with breakfast and dinner at around JPY +6,000–8,000 higher price range as well. Lastly—and this may be minor—but although we used one private room for both dinner and breakfast seating arrangements were set at lower-status seats (shimoza), which left me unsure whether this was operational convenience or intentional in some way. [Overall Satisfaction 4] A precious living culture from an enterprising region. ■Other Notes This Accommodation follows a traditional style where your name (e.g., “Mr./Ms. ___”) is displayed near the entrance as well as by your Room and dining area; if you prefer not to have your Reservation name shown publicly, it’s best to contact them in advance."""

Thank you very much for your wonderful hospitality! Everyone’s smiles were truly lovely. It was clear that you were always attentive to your guests—something I don’t think you find at Hotels in central Tokyo. Thank you again!

We stayed here for a family trip to Kamakura. The entrance was small and made us a bit anxious at first, but the interior was normal, and the Room was clean and comfortable. We received bath tablets as amenities, which made our bath time enjoyable. The breakfast at the Chinese restaurant was very delicious.

Clean, well-maintained facilities and courteous service. At night, I also received a cup of instant noodles. The room was comfortable and felt closer to a private room than a typical capsule. However, for around the same price, you could probably book a standard private room at a Business Hotel, so satisfaction may depend on what you value most.

The location was excellent, right in the middle of Chinatown. Although we didn’t use them this time, there were appliances, pots, and plates available for self-catering, which was very convenient. However, the water pressure in the shower was very weak, and it felt cold during winter.

I stayed at the accommodation because I had business at Yokohama Budokan. It was great to have a bathtub, and being able to walk to Chinatown was also a plus. I will definitely stay again next year. Thank you in advance!

Close to Yokohama Station, I stayed here for business and had a comfortable stay.

Although the building is old, it feels well maintained and the Room was clean. I was able to relax and unwind by soaking in the slightly larger bathtub in the basement bath. It would be even better if morning bathing were available. I would like to stay here again when visiting the area.