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We stayed as a couple to relax in the Onsen. Most other guests also seemed to be couples, so the overall atmosphere was quiet and relaxing, which we really enjoyed. There were wild deer around the Accommodation, and the starry sky at night was beautiful—we felt refreshed in nature.

We stayed here to celebrate a birthday. The staff’s warm and thoughtful attention made us feel truly comfortable. The food was especially delicious—each dish was carefully prepared to bring out the best of the ingredients, and we were very satisfied. The portions were just right, not too much. The bath and the Room were both excellent. It is an Accommodation we would love to visit again in a different season.

We visited with our family for the first time on our wedding anniversary, and it was the best stay we could have hoped for. The dining was beyond words—we enjoyed the best French cuisine of our lives (the fact that our eldest daughter finished almost the entire course says it all). The staff were wonderfully welcoming to children, and the live dessert performance delighted them. We also appreciated the manager’s witty hospitality, as well as the concept of a restaurant and bar with no age restrictions. With its carefully crafted European architecture, the Accommodation stayed very warm even though it was cold outside, and paintings were displayed throughout—making it feel like a luxurious night in an art museum. Our daughters, who love museums, had a great time taking lots of photos. Part of me wants to keep this place a secret, but it was such an amazing experience that I had to share it. We’d love to return regularly—thank you again!

This was our second stay. We were very satisfied with the meals—carefully prepared dishes made with quality ingredients and beautifully presented on lovely tableware. The water temperature at Asama Onsen was also just right. Most of the other guests seemed to be couples around our age, so we were able to spend time in a very quiet setting, which made us extremely happy.

We stayed in a Room with a private bath. The Room was very spacious, and both the interior and the bath were clean and beautiful, making it easy to relax and unwind. The amenities were well stocked, so we felt right at home. The bath was also large and comfortable, and the provided hair dryer, shampoo, and other items were high quality. The staff were very courteous as well, which made our stay pleasant—we were very satisfied. Personally, it was the best Accommodation I have stayed at so far. I would love to stay again. Thank you.

Warm, heartfelt hospitality, delicious meals, and a wonderful hot bath—this was a lovely Accommodation. We were completely satisfied! Singing and dancing along with the mandolin concert was so much fun and became a great memory. Thank you for the photos. We’d love to visit again in a different season.

We stayed over a three-day weekend and were very satisfied with both the Facility and the service. It turned into a last-minute trip and we made our Reservation on the day of our stay, but this Ryokan was more comfortable than the Accommodation Fee would suggest. Meals: Breakfast featured a wide variety of dishes made with local ingredients. Everything was delicious. Room: The Room was clean and spacious enough for two people. Being able to replace the hand towels was a small touch, but I really appreciated it. Baths: We bathed twice, morning and evening. We were grateful that we could Reserve a private bath by phone before check-in. Every bath was very clean; none were particularly large, but they felt calm and relaxing. Because the shower water was also Onsen water, the water pressure was weak, but it didn’t bother me much. Inside the Accommodation: Every staff member greeted us with a smile whenever we passed by. We also enjoyed how much there was to see—there’s a pond inside, as well as a beautifully maintained courtyard with an ashiyu (footbath). Since I don’t often buy souvenirs at a Ryokan, I’m glad I could purchase cider made at the on-site winery.

The Facility, meals, and staff service were all excellent. However, the only issue was the shuttle bus. We chose the full-course dinner starting at 7:30 PM. We took the bus from the Annex building and arrived at the restaurant on time, but we were kept waiting—perhaps because the previous seating ran over—and the course progressed very slowly. When we tried to take the bus back to the Annex building afterward, shuttle service had already ended. A wagon was arranged for us so we could return, but I felt bad and apologized repeatedly as I got out of the car. I wonder if it was our responsibility to confirm the time of the last bus and inform the restaurant in advance, but I do hope there can be more consideration for guests staying in the Annex building (for example, not accepting a 7:30 PM Reservation from the start). The morning cheese was especially delicious.

I made a Reservation without doing much research because it looked good, and it turned out to be the perfect choice. The nostalgic charm of the Showa era is beautifully balanced with modern Facilities, making the stay extremely comfortable. All of the staff were genuinely kind and welcoming—the hospitality was outstanding. The meals were also delicious; even though I’m on a diet, I finished dinner and was completely full. Breakfast felt lighter (not small in portion), and perhaps because it was Japanese-style, my weight didn’t increase much, which was a relief. The private bath doesn’t require a Reservation—if it’s available, you can use it—so I enjoyed it twice without any hassle. Since the number of guests per day is limited, it was quiet with a calm, adult atmosphere, and I could truly relax. Thank you very much.

Stayed here for the second night after spending the first night at a pension in Kurumayama. The lakeside Japanese-style room was clean and had everything we needed. The Onsen bath was truly amazing. Due to lack of prior checking, we found out that the attached restaurant was closed for dinner that evening. In the morning, we enjoyed a bakery breakfast box at a lakeside table. The bread and scones were delicious, and the honey was exceptional!

We stayed in February and loved it so much that we came back again in March. For our family, who prefers a stay-at-the-Hotel style trip, it fits our needs perfectly. Room: A tatami Room with two Simmons beds; since we were three people, they also laid out one futon. In the former engawa area there is a sofa and table, and the view is great—it’s truly relaxing. We brought drinks from the lobby and used the coffee machine; the counter was spacious and very convenient. Large public bath: Two types of hot spring water (high-temperature and low-temperature sources) flow in. Keeping it at around 42°C must take effort, but it means you can enjoy excellent free-flowing Onsen. The open-air bath is set at a slightly lower temperature. Lounge: It’s nice to have another comfortable place besides the Room and Onsen. You can stop by after check-in or at night to enjoy alcohol. Other than the coffee machine and canned cola, cocktails and other drinks are made by staff upon request. Dining: Meals are served on the second floor, and drinks are free here as well. It’s fun choosing what to drink next while looking at the menu. If you order warmed sake, it’s served properly in a tokkuri flask with ochoko cups—and realizing that this is also included is impressive. This really sets it apart from typical all-inclusive self-serve drinks. Of course, the food is delicious too. Requests: I’d love to see tomato juice added to the free drinks selection—I like a Red Eye (beer mixed with tomato juice), and having something fresh in the morning after drinking would be great. If I remember correctly, most soft drinks were only sweet options? Also, I think a fresh vegetable salad should be essential at breakfast. With today’s growing health consciousness, this feels like a must-have. Even traditional Japanese Ryokan serve fresh salads in the morning, and some places offer just salads buffet-style (e.g., Tateshina Shinyu or Saginoyu). Note: Especially for women—please bring your own makeup remover from your Room. The large public bath only has cotton swabs and shower caps available. I went without knowing this and ended up washing my face with body soap (lol). Summary: It’s rare to find a Hotel with conditions this good at such reasonable prices—so for our family, rebooking is Done. Clean, quiet, delicious food, free-flowing Onsen water, inclusive drinks… it’s so good that we’re already looking forward to our next stay.

The staff provided excellent service. The private bath was spacious, allowing our family to relax comfortably. The soba served at dinner was very delicious. I would love to stay again if I have the chance.

It is not a luxury Hotel, but the Room interior and carpets were clean, there was hardly any noise, and we were able to relax as a couple. Asama Onsen may be small, but we enjoyed it at a comfortable water temperature and could take our time. The staff were also kind and left us with a very positive impression.

It was my first visit to Sugimoto in a while. The facility and rooms remain beautifully maintained. A calming, classic atmosphere. Delicious soba noodles. Everything was just as it always is. Consistency is something rare and precious, but you can always find it at Sugimoto, which I deeply appreciate. I look forward to staying again. Thank you very much!

I stayed to snowboard at Kurumayama Kogen Ski Resort. The dinner course was all delicious. It was hearty and filling. Fresh ingredients were selected, and the presentation was beautiful. Breakfast was also really delicious with fresh salad, homemade bread, apple jam, and yogurt. The kind staff taught me various things, and their thoughtfulness was appreciated. I would like to use this property again when I visit. Thank you very much.

We stayed with our 3-year-old and 1-year-old daughters, and the owner was very kind to us. There was a piano in the dining room, which delighted the children. Both dinner and breakfast were delicious, especially the paella, which was a masterpiece with the concentrated flavor of shrimp, and our 1-year-old daughter devoured it with gusto, haha. Our mischievous daughters were well taken care of. We would like to stay again once they learn to handle the piano with care.

The facility is very clean, and the room is fully equipped with cooking utensils and dishes, allowing us to have a fulfilling time. The Onsen, playroom, and washing machine were all excellent, and I would like to use them again. The staff were very accommodating, and although there weren't many people, we were able to relax without any interference.

I stayed with my son. We participated in our first skiing and miso-making experience, which my son thoroughly enjoyed. The staff at the accommodation were very kind, allowing us to have a comfortable and worry-free stay. The venison jerky service was also delightful, and we would love to visit this accommodation again as a family.

Thank you very much for kindly accommodating us despite our mistake. Thanks to you, we were able to fully enjoy our glamping stay without any worries. Having an Onsen and a sauna in each unit was a wonderful touch, allowing us to relax in peace without worrying about others. The amenities were also plentiful—we ended up visiting the management building several times. We were able to forget about everyday life and spend a truly relaxing time. Thank you again.

The room size, sauna, and bath were all just right, making for a comfortable stay. The sauna and cold bath were also excellent. With nothing around and no TV, we enjoyed peaceful family time.