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This was my first time staying at Ancient in Karuizawa to enjoy the autumn leaves. Thank you for providing such a relaxing experience that made me forget the flow of time during my stay. The Onsen temperature was just right, and the smooth water left my skin feeling soft and moisturized. Both breakfast and dinner were delicious, visually appealing, and gentle on the body—truly satisfying meals. I would love to visit again in a different season. One small disappointment was that the provided amenities were foreign-made, which I found unsuitable for my sensitive skin; I’m glad I brought my own products. It would also be great if a higher-grade hairdryer could be provided in the future.

This was our second visit. Just like last time, it’s a wonderful Hotel that is very kind to dogs. As I am currently pregnant, thank you very much for your thoughtful consideration with meals and other details. We would definitely love to stay again.

From check-in onward, the front desk staff were exceptionally welcoming and attentive. I also used the high-pressure O2 box included in the Plan, which was very refreshing. Although it was only a one-night stay, the Room was a comfortable size (I stayed in a Hollywood Twin), and I had a very pleasant time. I would love to stay again during ski season. The service was truly outstanding.

I stayed for one night on my way back from checking in on my mother at my family home, where I live apart. I was exhausted, but the staff’s warm hospitality and delicious meals truly helped me relax. For breakfast, I chose the salad breakfast. It was quite a generous portion, but I finished it all while admiring the careful preparation. After check-out, I even came back again and enjoyed lunch as well. The pieris in the garden was also very soothing. I would love to visit again during the autumn foliage season.

This was my first stay here. The location is excellent, and the staff, Room size and layout, amenities, and the fact that we could be with our dog everywhere except the indoor baths made our Multiple Night Stay extremely comfortable. What I especially loved was a sign in the Room with a cute illustration of a dog saying, “Sorry, housekeeping—I slipped out!” It made me feel at ease and truly able to relax in the Room. Everywhere else we’ve stayed with our dog always has a sign saying there will be an additional cleaning fee, so I was really touched by the warmth here. I would definitely like to stay again next time.

I’ve been visiting Karuizawa since I was young. Each time, I told myself I would stay here once I became an adult. The staff were very kind, and the Hotel was wonderful—I had a truly comfortable stay. They even have a thoughtful mailbox where you can post a letter to your future self or someone important to be delivered in 10 years, which made me want to come back and stay again in 10 years. Thank you very much.

I used the Welcome Baby Accommodation for the first time. The staff kindly interacted with my child during check-in and meals, creating a warm atmosphere that made our stay very comfortable. I would love to use it again. Thank you very much for this wonderful experience.

We stayed to celebrate a birthday. The female staff member who assisted us at check-in, the female staff member who carried our luggage to our Room, and the male staff member who carried our luggage from the car were all kind and courteous—thank you very much. Breakfast was also very delicious. We would love to stay again for another special occasion.

A beautiful Hotel in every way—its exterior, its interiors, and of course the staff’s gracious presence as well. We enjoyed apple pie and royal milk tea at the café, cocktails at the bar, and finally dinner at the restaurant. And to top it off, an Onsen you can enjoy anytime. Karuizawa in the off-season is quiet and peaceful, and my heart, body, and stomach were all happily satisfied. Thank you for a wonderful stay supported by thoughtful attention to detail.

A two-day trip to Karuizawa with the sole purpose of simply relaxing. The Room was spacious, and the surroundings were quiet, so we were able to unwind in peace. After a bit of sightseeing, we quickly returned to the Hotel, took a bath in the Room at 2:00 PM, and used the large public bath in the evening. On the second day, we used the large public bath from 3:00 PM. Both times no one else was there, so it felt like a private bath—such a luxury. There was also a free-flow sparkling wine service, and having it after bathing was amazing. While there, I had a chance to chat with one of your female staff members. That became my best memory from Karuizawa. I hoped I might see her at check-out, and I was so happy she was there. Sorry for talking for so long. Thank you very much for everything.

Every year, we visit to see the autumn leaves with our dog and always stay at this accommodation. The staff are very kind, the place is clean, there are plenty of Christmas decorations, and we enjoy taking pictures of our dog and playing in the dog run. We are extremely satisfied. Thank you as always. We will visit again!

The Room interior is different from that of a typical Hotel room, and it feels special from the moment you step in. Each staff member provided attentive service, and overall we had a very pleasant stay. The meals were Japanese cuisine; not only did everything taste great, but the presentation was also wonderful, making it an enjoyable experience. The bath in the Room was spacious and very relaxing, but it would be even better if the window could open wider. Also, in this season there isn’t much greenery, so it was a bit disappointing that we could see a house across the way through gaps between the trees.

All the staff provided excellent service, making our trip to Karuizawa a wonderful memory. The breakfast was delicious, and the room, a Japanese-Western style, was spacious and comfortable. We are very grateful for the prompt Shuttle Service to the station.

We stayed with three family members and one Shiba Inu. We appreciated being able to use the walking bag and washing area. However, the roads around the Hotel have a series of curves with more traffic than expected, and the sidewalks are narrow, so it was disappointing that there weren’t many good places for walks. Both dinner and breakfast were very delicious. The building seems old, but it was well cleaned, and the water-related Facility had been renovated and was clean. If we have the opportunity, we would like to stay again.

This was our first stay at Fufu Karuizawa. We stayed as a family of four to celebrate my mother’s recovery. While many luxury Accommodations these days don’t feel worth the price, we truly felt Fufu’s heartfelt hospitality, and the food was excellent. When I mentioned to the dinner staff that we were celebrating my mother’s recovery, they added a message to the final dessert, which made everyone so happy and deeply moved us. We were also lucky with the weather, and my mother was delighted—staying at Fufu was absolutely the right choice!! It’s been a long time since we found such a wonderful Accommodation.

I wasn’t feeling well and wasn’t sure what to do, but the staff responded flexibly and kindly, and in the end it turned into a very enjoyable trip. I was able to make wonderful memories with my daughter, who will be starting her first job in April. Thank you very much!

Due to snowy weather, we decided to take the train instead of driving and changed our Hotel at the last minute. Although it was a design Hotel and we didn’t have high expectations, the room was very spacious and clean. The Hotel staff were extremely kind, offering free taxi arrangements and diapers for our dog. Even after check-out, they made coffee for us while waiting for the taxi to arrive—such outstanding hospitality! The location is also very convenient, just a short walk from the Old Karuizawa shopping street. We would love to stay here again.

Thank you for hosting us for two nights. All the staff welcomed us warmly, and at check-in we enjoyed a welcome drink of amazake and soy milk. The Room was wonderful, the bath was spacious, and the sauna—adjustable to our preferred temperature—was very relaxing. We were able to spend a slow, luxurious time. The canelés prepared for us were also delicious. Breakfast was excellent and very filling. The menu changed each day, and both the hot and cold dishes were beautifully presented—we truly enjoyed them. We also received drink tickets, and at the lovely on-site sake bar they made us non-alcoholic options such as an amazake sorbet drink. We enjoyed hearing stories about sake as well as Karuizawa’s wildlife. Just one thing: until after 9:00 p.m. on the second day, and again from shortly after 6:00 a.m. on the third day for a while, we could continuously hear loud footsteps going back and forth (“thump thump thump…”). It echoed so much that we weren’t sure whether to mention it during our stay. The sound of spring water flowing close enough to reach from the first-floor terrace was lovely, but next time we stay I may ask about a second-floor Room type when making my Reservation. Also, it would be appreciated if hot water were available at the washbasin as well. It’s conveniently located near both the station and Old Karuizawa townscape, so if we stay in Karuizawa again, we would love to stay here next time too.

A stunning private villa rental that will make everyone exclaim "Wow!" upon entering—everything was simply wonderful. The highlights included a large jacuzzi bath with plenty of scented Epsom salts, an electric yet authentic sauna, and a terrace connected to the bath where you could enjoy the sound of a flowing river and chirping birds. It was truly exceptional. The fireplace, which I had always dreamed of using, was easy to light on my own and left me thrilled. The beds were incredibly comfortable for a restful sleep until morning. The shadows of trees reflected on the plain electric roll-up blinds in the morning sunlight looked like a beautiful painting. We also enjoyed the autumn foliage from the first-floor terrace. The kitchen Facility was well-equipped with tools, and even a drum washing machine was provided. However, only one downside—the meals were seasoned quite heavily. It would have been nicer if they used local ingredients in lighter flavors. Conveniently located near Old Karuizawa as well! Just recalling it makes me want to visit again already!

The Facility was overall clean and well-maintained, which was great. The lounge had a variety of books, offering a refreshing experience. Free drinks and snacks were available, allowing guests to relax by the authentic fireplace while enjoying refreshments—a truly relaxing time after a long while. Regarding the bath, the shower pressure felt slightly weak. As for the toilet, the automatic lid opening feature was convenient; however, it would open and close on its own when standing near the sink, which was slightly unsettling. Overall, it was a pleasant experience.