คินุกาวะออนเซ็น × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

From the station pick-up, the host warmly welcomed us and even showed us around the nearby area. The Accommodation was spotless, and we could use the private bath anytime. We were able to relax without hardly seeing other guests. The garden view from the Room and the bonsai at the entrance—this was an Accommodation with thoughtful touches in every detail. Above all, the meals made generous use of local ingredients. Dishes made with daikon harvested from their fields, ingredients sourced from nearby farmers, and delicious dashi were all carefully prepared one by one, and we could enjoy them with our eyes as well, served in charming tableware. Together with local sake that can only be enjoyed here, we had an outstanding meal. The soba served at the end had a texture, flavor, and aroma unlike anything I’ve ever had—an unforgettable experience. It was a wonderful Accommodation, and I’d love to return someday for a special anniversary.

This was our second stay. When we visited four and a half years ago, the beef stew at dinner was so delicious that my family asked to come back for it, so we decided to return. The Hotel has a calm atmosphere, and all the furnishings were wonderful—I found myself admiring them for quite a while. Unfortunately, the mist sauna in the bath was out of order, but we were given some sweets as an apology when we checked out, which was very kind of you. The meals were delicious as well, and I was happy to finally enjoy the beef stew again. Thank you very much for taking such good care of us.

Although most of the staff were from overseas, their service was very courteous, and even the proprietress came to greet us. The place was spotless, and I would like to stay again. The foot massage was excellent and really effective. It was reasonably priced, which is rare for an Onsen area. I slept very well. Highly recommended.

It was an Accommodation just a short walk from Kinugawa-Onsen Station, and the interior felt especially welcoming for women. The meals were very delicious. The Onsen was a bit small, and there weren’t many lockers, so two of us shared one. There were also only a few washing stations, and others were using them while we were bathing. All the staff were very kind as well... Aside from the Onsen, it was an excellent Accommodation.

We stayed as three families, using three Rooms. Only our family brought a dog. We used the private family bath with our dog, and he absolutely loved it—I truly felt glad we brought him. He also really enjoyed the dog run. It may be an ideal Accommodation for dogs. As for people, though, for this price I think we could have stayed at an Accommodation two levels higher. I felt bad for having invited my parents and relatives along. All the staff were kind, and I have no complaints about that. However, the Facilities and the large public bath (the one on the first floor has only five washing stations) didn’t feel worth the price. I think this is an Accommodation best suited to those who don’t mind paying extra in order to stay with their pets. If we come again, we’ll come only as our own family with our dog, without inviting my parents or relatives.

The meals, the Room’s open-air bath, and the service were all excellent. We were able to fully enjoy a special getaway and relax at our own pace. We would love to visit again!

Because it is a little away from the Kinugawa Onsen area, it was very quiet, and the view of the Kinugawa River from the Room was wonderful. The dinner was exceptionally delicious. It was the best meal I have had at any Accommodation in the past few years. It made for a very fulfilling solo trip combining sightseeing in Nikko with Kinugawa Onsen.

I stayed here once about five years ago and remembered how delicious the buffet was, so I came back. The young female staff guided us efficiently, the Room was spacious, and the souvenir shop and game arcade were well stocked—so even just staying inside the Hotel is fun and never boring. The baths are a bit far apart, with the large public bath on the 1st floor and the open-air bath on the 13th, but each has its own appeal: the large public bath offers a shampoo bar, sauna, cold bath, and more—set up to fully enjoy the Onsen—while the open-air bath has fewer washing stations but a wide garden area with dreamy lighting that creates a relaxing, out-of-the-ordinary atmosphere. Especially at the open-air bath, I must have had perfect timing because it was completely private with no one else there—it was wonderful! Just as I remembered, the buffet was delicious! It’s a shame I’m at an age where I can’t eat as much anymore (lol). The sushi was slightly firm, but everything else was seasoned so well it hardly felt like typical buffet food—I really enjoyed it. Overall, while it’s not exactly “good old days,” it has everything you’d hope for in an “Onsen trip,” without anything lacking or excessive. The price is reasonable too, and it’s an Accommodation I’d definitely like to visit again.

We stayed at Sumire. The Room was spacious and clean, and the in-room bath was also large, which was wonderful. Since it is not along the Kinugawa River, we did not expect much of a view, but the courtyard seen from the window was very beautiful. The food was delicious, and because it is a private dining room restaurant, we were able to relax with our dog without worrying about others. The Accommodation interior was lovely, with flowers displayed throughout. The only downside was that the indoor dog run felt dark and plain, as if they had simply opened up what used to be a banquet hall, which seemed like a missed opportunity. Best of all was the staff member who assisted us—their service and attentiveness were outstanding! We would love to visit again.

The Room was spacious, with a great view and a large balcony. The buffet was satisfying as well. It was about a 10-minute walk from Kinugawa Onsen Station, and about 3 minutes by Dial Bus. The footbath café attached to the Hotel was also nice. However, the footbath area is small, so it can get crowded depending on the time and you may not be able to use it. In front of the Hotel there were souvenir shops, cafés, a pudding shop, and a burger place, and there was also a shop next to the Hotel—very convenient for shopping. There isn’t a convenience store nearby. Since shops close early, I recommend buying what you need early or bringing it with you.

It was a very good Hotel. All the staff were very friendly and helpful. The meals were delicious, and the explanations were clear and easy to understand. However, the hallway was cold. Other than that, everything was excellent. I would like to stay again!

We stayed for one night and two days for my boyfriend’s birthday trip. From the moment you arrive, several staff members are stationed at the entrance, so you don’t even need to go to the front desk—they promptly take care of your luggage and guide you smoothly through check-in. Even after check-in, everything—from escorting us to our Room and explaining the Facility to serving meals—was handled with great care, and we truly felt their hospitality. The Onsen, front desk area, and our Room were all spotless, making it easy to relax and enjoy a very comfortable stay. The food was delicious, but the portions are quite large, so I recommend arriving with a big appetite to enjoy it even more.

We traveled to Kinugawa to celebrate my daughter’s high school graduation. We stayed at Hotel Harvest Kinugawa, an Accommodation surrounded by nature. When we mentioned it was a graduation trip, they kindly surprised us with a Room upgrade! The staff’s thoughtfulness was truly heartwarming, and we felt happy from the moment we arrived. The Hotel was spotless throughout, with excellent housekeeping, making our stay very comfortable. The Onsen we had been looking forward to was wonderful—there were various types of baths in the large public bath area, and we were able to relax and soothe our bodies. The buffet dining was also high quality and very satisfying! What I personally appreciated most was being able to take coffee back to our Room. Until checkout, I could pack while enjoying a calm, unhurried final stretch of time in the Room. It was the best graduation celebration—both our hearts and stomachs were full.

I visited with my parents. For this trip, we were looking for an Accommodation with a smoking-allowed Room for my father, who is a smoker, and a private Onsen for my mother, who doesn’t like going to large public baths—so we chose Yunokura. The Room was spacious, clean, and very comfortable, and I was surprised at how cute the in-room bath was. There was a notice saying “Approved for Onsen Use,” so I wonder if the in-room bath also uses Onsen water. My mother really liked it and unusually woke up early to enjoy a morning bath. Dinner and breakfast were served in a private dining room, and everything was delicious—especially the “Himitsu Pork” shabu-shabu, which was outstanding. What we loved most was the private Onsen: the changing area was spacious, amenities were well provided, and there was even a large sofa. We said it would be nice to relax on the sofa if we had extra time, but the Onsen was so good that before we knew it we were right up against our time limit. My mother and I used it together, and it felt almost too spacious to be truly private—a wonderful bath. Finally, all of the staff were polite and pleasant; not once did we feel uncomfortable during our stay. This is an Accommodation I would confidently recommend to friends.

The bath in the Room was spacious and helped us relax, and since our meals were served in a private dining Room, we were able to spend a quiet, unhurried time together, which was wonderful. The staff were also excellent—friendly and courteous—and they even arranged a taxi for us when we left. It was a truly great trip; thank you very much!

Anyway, amazing! Truly amazing—there’s no other way to describe this Hotel. Before check-in, we could enjoy the lunch buffet from 11:00, use the pool, and even borrow bath towels for free. After the pool came another sweets buffet, then a dinner buffet—and late-night ramen! It was a full day of nonstop eating. In the morning there was also a breakfast buffet, and after checkout we could still use O Pool. From 11:00 there was all-you-can-eat ramen and pizza (and sweets too)... everything was taken care of. I was so surprised—and so happy—that we could use the facilities even before check-in and after checkout. I’ll be back. Absolutely! lol It really was the best Hotel ever.

I traveled with my partner. The Hotel felt a bit old, but all the staff we passed greeted us warmly and cheerfully, which was very pleasant. They promptly assisted with the reservation call for river rafting and handled it efficiently. The meals in the morning and evening had a wide variety of dishes, were visually colorful, and used local ingredients, which I appreciated. The chicken in the hot pot was delicious, as was the rice. I would love to visit again if I have the chance. Next time, I’d like to try river rafting too!

I was able to stay at a reasonable price after the New Year holiday. The hotel itself has the appearance and facilities of a Showa-era Onsen Hotel, but it feels rather comforting. The cleaning is thorough, and there is a sense of cleanliness. The staff's hospitality is also polite. I chose a dinner and breakfast included plan with buffet-style meals that left me completely full. If I may add, increasing the variety of meat dishes and sushi would make it even more satisfying. It would have been better if the Onsen temperature was slightly higher. However, I was able to enjoy an overwhelmingly cost-effective stay with high satisfaction. I would like to use this accommodation again if I have the chance!

We stayed with our 4-year-old and 1-year-old. We came by train, and it was an easy walk from World Square Station. One thing to note: there are no loungewear/pajamas, hair combs or brushes, or skincare amenities provided, so you’ll need to bring your own. We brought laundry detergent just in case, but there was Attack ZERO on top of the front-loading washing machine. There were plenty of complimentary drinks, and there was also a water dispenser in front of the sauna, so we didn’t need to buy anything extra—very helpful! Also, none of the Rooms have doors; they’re open up to the ceiling for a spacious feel. Because of that, it may be dangerous for crawling babies or small children who aren’t used to stairs. There was one baby gate available for the stairs. For meals, I thought it would be nice if there were smaller portions for children. The Room was clean, and the slide and net play equipment were so much fun that our kids played nonstop from check-in to check-out! It was our first time staying at such a fun Accommodation, and we definitely want to come again! You’ll absolutely get to see lots of your kids’ smiles!! lol

The food was delicious, and the Facility was comfortable despite its age.
We’d love to visit again.