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We stayed as a family of four with my parents and our 2-year-old toy poodle. The room was convenient and allowed us to enjoy a relaxing stay. The staff were friendly and made our experience pleasant. Additionally, there was a walking path right next to the hotel, which was very convenient! It was an accommodation we would love to visit again.

We stayed as a family of three with two small dogs in a Room with a private dog run. The Room was spacious, and the non-slip flooring made it safe and comfortable for our dogs. Puppy pads and paw wipes were also provided, which was reassuring. The dog run was covered with wood chips, and our dogs happily played there. There is no large public bath, but the in-room open-air bath has great water quality, so we enjoyed it many times. The meals served in the Room were delicious, and we were able to relax. I think even large dogs could stay here without any issues. There is a 200V charger in the parking lot, but it requires a Reservation and comes with an additional fee. We noticed some footsteps from the second floor until late at night, but since this isn’t an exclusive-use property, that’s understandable. It’s very close to Gora Station, making sightseeing very convenient. The staff were polite and spoke kindly to our dogs—I almost felt bad for how attentive they were. Thank you very much for your wonderful hospitality.

This was our second visit. Just like last time, it’s a wonderful Hotel that is very kind to dogs. As I am currently pregnant, thank you very much for your thoughtful care, including with the meals. We would love to stay again.

The staff were very courteous, and the stay was extremely comfortable. The in-Room bath was excellent. The soundproofing was solid, and the meals were very delicious. I would like to stay here again.

This was our first overnight stay with our dog, and the detached guest room allowed us to relax without worrying about other guests. All the staff greeted our dog with warm smiles and kind words, so we felt at ease throughout our stay. Thank you very much. We would love to stay again.

We stayed here to celebrate the end of my husband’s busy season and the end of my morning sickness. The Room and Facility were flawless, and even on a rainy day, every thoughtful detail was taken care of, so we had an extremely comfortable stay. We also felt so much hospitality and love for our dog, and we are truly grateful to all the staff. As I am pregnant, you kindly accommodated our meals in various ways, and everything was delicious. Personally, I’d give five stars just for the bath amenities being MIKIMOTO—brilliant! We were deeply moved by all your kindnesses and would love to visit again. After giving birth, I’d also like to use the café bar, the large public bath, and the spa as well. It was incredibly refreshing. Thank you very much!

We stayed at Regina Resort Kyu-Karuizawa on our previous trip and loved it, so this time we chose the Accommodation near Mikage Canal. We traveled with two adults, two dogs, and one infant, and thanks to the staff’s thoughtful care, we had a very comfortable stay. At dinner, we were quite busy feeding the dogs and giving our baby weaning food. The staff noticed and kindly suggested that combining the tables into one might make things easier for breakfast the next morning. We were truly impressed by such attentive consideration. The food was also excellent. I still can’t forget how delicious the homemade bacon in the breakfast risotto was—I would have bought some to take home if it had been for sale! Thank you so much to all the staff for being so kind to both our dogs and our child. We would love to stay here again when we visit Karuizawa.

The staff are incredibly kind. We were able to enjoy breakfast and dinner with our dog, and the staff were very considerate, so we had a great time with delicious food. (Breakfast was especially amazing—I even had multiple refills!) Morning and evening dash walks on the sandy beach are the best. This Hotel by the sea is in a perfect location. If your dog loves beach walks, I highly recommend the morning walk!

Our dog, Leo, is unable to receive the rabies vaccine due to illness. This time, we stayed at Regina Resort after learning that a vaccination exemption certificate would allow us to book. We were extremely satisfied with the Facility, the food, and the staff’s hospitality and service. We had a dreamlike stay and would definitely like to visit again.