การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โตคิว ฮาเวสต์ คลับ

We traveled to Kinugawa to celebrate my daughter’s high school graduation. We stayed at Hotel Harvest Kinugawa, an Accommodation surrounded by nature. When we mentioned it was a graduation trip, they kindly surprised us with a Room upgrade! The staff’s thoughtfulness was truly heartwarming, and we felt happy from the moment we arrived. The Hotel was spotless throughout, with excellent housekeeping, making our stay very comfortable. The Onsen we had been looking forward to was wonderful—there were various types of baths in the large public bath area, and we were able to relax and soothe our bodies. The buffet dining was also high quality and very satisfying! What I personally appreciated most was being able to take coffee back to our Room. Until checkout, I could pack while enjoying a calm, unhurried final stretch of time in the Room. It was the best graduation celebration—both our hearts and stomachs were full.

I was amazed by the quality of the hot water. It was smooth and wonderful. The open-air bath was also relaxing, and it was great that it was available until midnight, allowing us to enjoy it whenever we wanted. The meals were refined, with each ingredient carefully selected. Especially for breakfast, the miso soup toppings like yuzu and mitsuba were delightful, and the grated yam for rice bowls had a perfect texture and taste. It felt like a healthy breakfast overall. While there were Western-style options like bread, the Japanese dishes were particularly satisfying—I even tried some bread too! I’m very satisfied. The view from the Room was stunning; watching the sunset over the ocean made me feel truly relaxed. Next time, I’d love to try a Multiple Night Stay. If possible, having a welcome drink would be nice! I once stayed at a Hotel with a coffee maker available anytime—it reminded me how enjoyable it is to sip coffee while admiring an ocean view. Still, I had an incredibly satisfying start to my New Year here—it seems like it's going to be a great year ahead. Thank you very much!

Close to Nagoya, with excellent dinner and breakfast. Great value for money and perfect for unwinding after work. I’ll do my best so I can visit again.

We stayed here with my daughter’s family while they were visiting home during spring break. Unfortunately, there wasn’t much snow, so we couldn’t ski, but there was a pool and the grandchildren loved it. Dinner featured local ingredients and offered both Japanese and Western dishes in a relaxed setting, while breakfast was a buffet. There was a wide variety of options, and everything was delicious. The bath water quality was excellent, and we really enjoyed it. Thanks to you, we were able to relax and make wonderful memories. Thank you very much.

To celebrate my retirement after many years of work, I stayed at this Hotel that I had been interested in for some time. The hospitality of all the staff was excellent, and we also loved the nearby vegetable-focused dinner and breakfast, the complimentary drinks, and the open, airy feel of the lobby. My wife was very satisfied as well. We would definitely like to stay again.

The Facility, meals, and staff service were all excellent. However, the only issue was the shuttle bus. We chose the full-course dinner starting at 7:30 PM. We took the bus from the Annex building and arrived at the restaurant on time, but we were kept waiting—perhaps because the previous seating ran over—and the course progressed very slowly. When we tried to take the bus back to the Annex building afterward, shuttle service had already ended. A wagon was arranged for us so we could return, but I felt bad and apologized repeatedly as I got out of the car. I wonder if it was our responsibility to confirm the time of the last bus and inform the restaurant in advance, but I do hope there can be more consideration for guests staying in the Annex building (for example, not accepting a 7:30 PM Reservation from the start). The morning cheese was especially delicious.

The view of Mount Fuji from the Room was amazing. The bath was also great, but it would have been even better if there was an open-air bath. The staff were kind, and I felt relaxed and rejuvenated. Thank you very much!

I stayed for 2 nights and everything was well-prepared, allowing me to relax as if I were at home. The view of Mt. Yotei from the room was beautiful. The staff provided attentive service even before my stay and offered shuttle service to the station, which I greatly appreciated. If I visit the Niseko area again, I would love to stay here once more. Thank you for a wonderful 2-night, 3-day experience!

I hadn't traveled for years, so I planned this trip to create memories with my children. The weather was bad on the first day, but the Hotel staff were kind, and we enjoyed swimming in the pool and having delicious meals. It was a Hotel I would love to visit again. Thank you very much!

This was my first time staying at HARVEST in Katsuura, and I was very satisfied with the great views, meals, and service. The Room included a Japanese-style area, but I think a sofa would make it even more relaxing. I look forward to visiting again!