การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม & รีสอร์ท Livemax

This was my first stay since the property changed from Nasu One to Livemax. I felt that the staff, Room, and baths had all been upgraded even more than before. The staff were very friendly, and the delicious meals left even a big eater like me completely satisfied. The baths were also wonderful sulfur hot springs, perfect for relaxing. I will definitely be back again—thank you in advance.

Thank you for taking care of us during cherry blossom season. This was our fourth stay, and once again we were very satisfied with the attentive service from your experienced staff. We thoroughly enjoyed the full-course crab meal, and we were truly impressed by the cherry blossoms in full bloom as seen from the Taishokan corridor. Thank you very much.

We thought the Room might be a bit small for three people, but it wasn’t a problem. However, the TV only received terrestrial channels, so we couldn’t watch BS programs. The meals were satisfying both dinner and breakfast, with plenty of food and great taste. Thank you very much.

I stayed here with my wife on a trip to Kagoshima. Because it was raining and our flight was delayed, we couldn’t really enjoy the view, but we thoroughly enjoyed the Onsen with excellent water quality. The water is strongly alkaline and leaves your skin silky-smooth—personally, I loved it. The staff were all pleasant, and the meals were delicious without being overly large. Overall, we were satisfied with the Room that has a bath, except that the bathroom is fully visible from the bed. A curtain or similar covering on the bathroom door would help even middle-aged couples feel more comfortable. A great Onsen in a convenient location near Sakurajima and Ogawa Falls. Please continue operating for many years to come. Thank you very much.

We’ve stayed at various Accommodations where we could stay with our dog, but this time we returned home completely satisfied. The food was delicious, and the Room was clean. Above all, the staff were wonderful—everyone was kind and friendly, and we were able to chat comfortably, which made it a great memory. We would definitely like to visit again.

I’m a repeat guest over 50 who stays for a Multiple Night Stay. Every time, I feel it’s more than worth the price. It seems there are many repeat guests around my age. It’s an Accommodation where conversations naturally start, you can exchange information, and relax at your own pace. The head chef’s thoughtfulness shines through, and each visit brings a beautiful spread of dishes. I honestly can’t believe you can stay here for this price. As for the Facility, I’d only ask that pet sheets be provided in the indoor dog run, and that used towels be replaced when requested.

The Room was spacious and very clean, which I really appreciated. The buffet offered such a wide variety of dishes that I couldn’t finish everything, and it was all delicious. The Onsen felt great on my skin, leaving it moisturized and smooth—I used it three times. The staff were also very kind. I would love to visit again.

I honestly didn’t go with very high expectations, but the meals were so lavish I couldn’t finish them all, and the Onsen baths were all easy to use, making my stay very comfortable. The staff were also pleasant and left a great impression, and I thought it was a wonderful Hotel. I’d like to come again in a different season.

We stayed with our dog. The room was very clean with no odors, and we fully enjoyed the Onsen. The toilet was new and pleasant, and without heating we slept in until just before breakfast time and had to rush. The meals were delicious, and the staff were kind.

Since last year, I’ve been visiting various LiVEMAX Resort properties in Okudogo, Sanuki Shionoe, and Inami, and this time I stayed here in Kyotango for two nights. Starting with the front desk, where the overseas trainees were a bit hesitant but clearly doing their best, everyone we passed—staff members and dining staff alike—greeted us in a friendly way, which made us feel very welcome. There is no sink inside the toilet area, but alcohol spray was provided, and the layout was convenient: you step out to the washbasin area and then on to the shower booth and semi-open-air bath. Noise from neighboring Rooms or from above/below was not much of an issue. The food selection isn’t huge, but both the taste and portions were more than satisfying. A beautiful sandy beach is just a short walk away, so we enjoyed taking walks there, and the views from the Room, indoor semi-open-air bath, and rooftop were outstanding. This has become my favorite among all the LiVEMAX Resorts I’ve visited so far.

Everything was wonderful—the meals, the Room, and the Onsen. Everywhere was spotless! Both dinner and breakfast were delicious, from sashimi to steak. There were so many things I wanted to eat that I couldn’t finish everything! The steak was incredibly tender, and you could add as much salmon roe as you liked… and more besides! There was a decent selection of alcohol, and when I ordered at the bar counter, they suggested recommendations, which I really enjoyed. Because it’s not a large Hotel, the number of guests felt just right, and I could relax comfortably in the panoramic bath. The elevator arrived quickly too! The open-air bath in the Room was also great! I was worried about being seen from outside, but it wasn’t an issue! (Though it may depend on which floor you’re on.) Above all, the staff were outstanding. Thank you for taking such good care of us.

Whenever I travel to Izu these days, this is the place I always stay. Even though it’s LiVEMAX, they serve kaiseki cuisine. And it’s the real thing—of course, it’s absolutely delicious. The Facility has a few issues, but since there are only a small number of guest rooms, it has a very calm atmosphere and I can always relax deeply. Many of the Hotel staff are foreigners, but their Japanese is excellent and they are very attentive—no complaints at all. I’ll be back again.

I stayed in an ocean-view Room. This was my second visit, and the open-air bath on the in-room balcony was excellent. The breakfast and dinner are both buffet-style with a wide variety of options, and I was very satisfied. There were also all-you-can-take salmon roe and assorted sashimi—so luxurious I couldn’t finish everything. If you want to keep Accommodation costs down, it seems that Rooms without an ocean view can be nearly half the price. Check-out is until 11:00, so you can relax. There is parking, but depending on your vehicle size you may not be able to enter, so it’s best to confirm in advance. The multi-story parking garage admits cars one at a time, so after 3:00 PM it may get crowded with vehicles waiting to enter. Since the width clearance is tight, traffic could build up if the driver ahead has difficulty parking. The height limit is 155 cm or less, so minivan-type vehicles will be difficult. For larger vehicles, there is a public parking lot right in front of the property, which may be the safer option.

We stayed on a day when it was snowing across the whole country. The front desk staff were foreigners, but they were very polite and treated our children warmly. The Room was spacious even for our family of five, and the kids were happy with it. We booked breakfast only, but it was delicious to be able to enjoy salmon roe and seafood in the morning. The walk to Yubatake via snowy roads and an icy uphill slope was quite tough, but that scenery also made it a memorable and wonderful experience.

The original building is impressive, so even though it’s older, it still feels deluxe. Everything was very clean. We chose the most affordable plan with breakfast and dinner, and were more than satisfied. The meals were excellent, with a wide variety of dishes including Shiraoi beef yakiniku. It would be even better if the baths were Onsen. We’d love to stay again.

This was my first stay at the Livemax in Sengokuhara. The meals had a wonderful spring-inspired menu—rapeseed blossoms, bamboo shoots, firefly squid, and more—and everything was delicious. Livemax often offers buffet-style dining, but this was just as good as the Jogasaki kaiseki course. It also felt like high-quality ingredients were used. The beef for the sukiyaki was especially excellent, and I was more satisfied than expected. The Onsen in the large public bath was also great, with a milky-white appearance. All of the Livemax staff were foreign nationals, but their service was outstanding and their Japanese impressed me. I would love to visit again. I rated the location/Facility one point lower because there were severe road cave-ins right in front of the Hotel and the parking lot was a bit narrow—sorry.

We chose this Ryokan because it was affordable and came with an open-air bath. We love Naka-Izu and have stayed at several Accommodations, and this was one of the most reasonably priced Ryokans while still being very satisfying. As for meals, the buffet style was a welcome option for us since we don’t eat much. Part of the Room floor was sunken in places, which felt a bit unsafe for children and older guests, so we would appreciate it if it could be repaired.

I booked during the cold season and visited for the first time because I wanted to enjoy the Onsen. The open-air bath is surrounded by high walls, so you don’t really feel like it’s outdoors unless you look up—and it was cold, too. The Onsen warmed me up and left me feeling cozy to the core. I went in three times, and even at its busiest there were only about three people, so I could relax comfortably. It’s close to the station, and I enjoyed the nearby shopping street. It’s convenient for getting anywhere—easy access to Kyoto and Universal Studios Japan—and you can use many different train lines. I usually stay near Shin-Osaka, but next time I’d like to stay around this area instead.

The Room was well maintained and very clean. The Onsen had wonderful water. Above all, there was a great variety of meals, and the staff were incredibly welcoming. There was also a wide selection of yukata for adults, plus options for children, so the kids were very happy as well—an extremely satisfying Ryokan overall. We would definitely like to visit again.

The sashimi at the buffet-style dinner was very delicious, and I enjoyed the other dishes as well. One disappointing point was that it was hard to find where the freshly grilled meat was served, and it wasn’t clear that sukiyaki was also available. The Room was decent, but it was inconvenient that there was only one key. The front desk staff spoke too fast, so it was difficult to understand what they were saying.