การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่กลุ่มเรื่องเล่าบ่อน้ำพุร้อนโอเอโดะ

We stayed for one night and were very satisfied. The meals were great—the rice was especially delicious, and we ended up eating too much.\nWe were able to relax in the bath, and the complimentary alcoholic drinks after bathing were a nice touch. We would love to stay again if we have the chance.

This was our last trip of the year. We were fully satisfied with this Ryokan in every way—the cuisine, the Onsen, and the kind hospitality of the staff. There was only one small issue, but it was addressed promptly. We would like to continue coming here in the future.

It was our first trip with relatives in a long time, and since my aunt has trouble with her legs and can’t walk much, she was very happy that you lent us a wheelchair. We were able to make lasting memories and were very satisfied.

I discovered this place through a short video on social media, and when I saw the time sale offer, I didn’t hesitate to make a reservation as a reward for myself for working hard this year. The staff were wonderful both during check-in and while using the lounge. During the dinner buffet, there was a photo service, which allowed me to capture memories of myself—a rare opportunity during solo trips. The room was comfortable, and I fully enjoyed the services provided. The onsen was incredibly relaxing, making it an unforgettable day! I would love to stay here again! Personally, I highly recommend the large public bath with its soothing sound of wind (Hinoki Bath).

The variety of food was abundant and satisfying, even better if it were all-inclusive. The Room was spacious and comfortable. The Hotel staff were kind, especially the transportation staff who were very pleasant, making our stay enjoyable. The price was reasonable, and I would love to come back again.

My spouse and I stayed at Yamashita House on April 16. It was our first stay at an Onsen Accommodation in a while, and we arrived feeling excited. The staff were very welcoming, and we were extremely satisfied. The meals were even more delicious than we expected. It was also reasonably priced, and we were both very happy with our stay. We would love to visit again. Thank you very much.

I visited once before it became TAOYA, so I can vouch for how wonderful the Onsen is! That silky-smooth water makes you want to soak again and again. Dinner felt like they really put in the effort, and everything was consistently good and delicious. That said, breakfast might feel a bit less impressive by comparison. We chose the most affordable Japanese-style Room, but it was very close to both the restaurant and the Onsen, and with two separate rooms it felt like a great value.

The reviews on YouTube and from my daughter, who stayed here before, were excellent. This time, I stayed with my wife and another daughter. The open-air bath was a bit cold, but the view and the quality of the hot spring were great. I also think the Facility was the best among all the Hotels I've stayed at so far. The meals were very delicious, and above all, I was extremely satisfied to enjoy as much of my favorite Häagen-Dazs strawberry ice cream as I wanted! I would definitely love to stay here again. Thank you very much!

We stayed here with four adults—my parents and us as a couple. This was our second visit, and we were able to relax thanks to the seasonal cuisine and wide selection of drinks. Since everyone has different preferences, the all-inclusive plan made it easy for all of us to enjoy both the meals and the baths, making it a truly wonderful trip.

When we arrived, we expected to be shown to the Room we had reserved, but we were given a spacious, very clean Room with an ocean view, and had a comfortable stay. The buffet offered a wide variety of dishes, and we were satisfied with both dinner and breakfast. We will come again and bring friends.

We had reserved a Room with an open-air bath because we were traveling with twins. Unfortunately, there was a water leak in the washroom. Maintenance responded right away, but we were contacted by the front desk and told the repair would take time, so they immediately предложed moving us to another Room. To our surprise, the Room we were shown was a special suite. Our whole family was delighted by how quickly the staff handled everything. The meals were also excellent, and we had a very pleasant one-night, two-day stay. Thank you very much.

I had a very relaxing stay. The building is old, and the air conditioning only has stronger/weaker settings, so you can’t adjust the temperature yourself. However, it was neither too hot nor too cold, and I could tell the Hotel managed it properly. The toilet washlet felt so old I wondered what era it was from, but it worked fine. Everything was well cleaned and there was nothing that bothered me. The drink service in the lobby and the post-bath relaxation area were both excellent and very well stocked. The bath isn’t particularly large, but it had a great atmosphere, and in the open-air bath I could hear bush warblers singing—truly relaxing while feeling the season. The meals don’t have a huge variety, but the sashimi was delicious, and with some local dishes included as well, I was very satisfied. The staff were cheerful and kind, handled everything properly, and made me feel at ease. If I had to mention one thing: I’d like more Shuttle Service pickups from the station. There were only two runs; I arrived at Awara-Onsen Station before 6 p.m., but there was no shuttle bus available, so I took a taxi which cost over 2,000 yen—painful (lol).

We were blessed with great weather, and it truly became a wonderful trip. The afternoon tea sweets after arrival were delicious, and they even had my favorite Daiyame shochu. Every dish at dinner was excellent—especially the Noto beef steak, which was tender and outstanding. The bath with its breathtaking view was amazing, and the ReFa shower head and hair dryer, as well as the stone sauna, were all very clean. We also enjoyed table tennis and billiards, and the late-night udon was delicious. Breakfast was wonderful too.\nThis trip became a well-deserved reward for myself after working hard these past few years. Thank you very much.

We stayed as a family of four on a family trip (including children aged 5 and 2). There were not many families with very young children, so we were worried about our kids being noisy, but there were no issues. The service from the hall staff at the dining venue was especially wonderful—they waved to our children and spoke to them kindly. The Onsen facilities are also excellent, and even those who love Onsen will likely be satisfied.

On this trip, we visited Taisho Village and Hakusekikan. Although it was a weekday, the Hotel was very crowded and we couldn’t use the large public bath, but our Room had two baths, so it wasn’t a problem. The night view was beautiful, and we enjoyed the delicious meals. As this was after the renovation, the Room was very clean as well. We couldn’t park near the Hotel, so we used the Shuttle Service to Parking Lot No. 4 a short distance away. Thanks to that, we were also able to see Kasaiwa Rock near Parking Lot No. 4. We would like to stay at this Accommodation again if we have another opportunity. Thank you to all the staff, especially the Shuttle Service driver, for your kind help.

The bath was, of course, outstanding, and since the Hotel is on a hill, the view was great and I could truly relax. The all-inclusive plan was also nice because it felt relatively unhurried (at another Hotel, I once saw people rushing to grab seats the moment it started, which put me off). The food went beyond the ordinary with thoughtful touches, so I enjoyed it with excitement. Most of the staff were friendly and welcoming, which was very soothing. I’d love to stay again.

Stayed alone on Friday. The renovated Japanese-Western style room was very clean and provided a relaxing stay. Although the room was near the front desk, karaoke room, and kids' room, it was well soundproofed, and once the door was closed, it was perfectly quiet. The large public bath was conveniently close as well. At the dining area, staff members showed thoughtful consideration by arranging seating to ensure privacy whenever possible. The buffet offered an excellent variety of dishes with great flavors, allowing for a calm and satisfying meal experience. Most notably, while many large-scale hotels often have baths where it's unclear if they use Onsen water or regular heated water, this one had authentic Onsen water with a truly pleasant feel. The location is outstanding with breathtaking views of the sea up close—absolutely fantastic! Being a large chain hotel popular among families, I initially wondered how it would be for solo travelers like myself; however, I thoroughly enjoyed my stay thanks to their hospitality. Thank you very much!

I stay in Shirahama about once every six months, but this was my first time at Shirahama Gyoen. I emailed in advance to let them know I have slight difficulty walking, and they showed me a Room close to the elevator. The restaurant was also on the same floor, which was very helpful. Meals were buffet-style for both breakfast and dinner. There was a wide variety of dishes and everything was delicious, so I ended up eating too much (laugh). The staff were also very kind and helpful. I did have a few minor complaints: the coffee wasn’t very good, the rolled omelet at breakfast wasn’t tasty, there weren’t many amenities, and there was no basket for towels. However, considering the price, I think it can’t be helped. Both the Hotel and the Room were clean. I was worried about slipping on the stairs at the Onsen area, but I’m glad I was able to bathe three times. Next time, I’d like to bring my grandchildren. Thank you for taking care of us.

One of the Onsen baths was disappointing. The meals were satisfying, with carefully selected ingredients and thoughtful preparation. It was my first time visiting on a weekday, and it was great to be able to relax at a leisurely pace. I would have appreciated having coffee sticks in the Room.

Our trip consisted of seven people: my parents, husband, and three children (a high school freshman, a middle school second-year student, and an elementary fifth-grader). Due to my mistake during the reservation process, I accidentally listed six adults and left out my fifth-grade daughter. I realized this just before our stay and informed the front desk at check-in. They responded so kindly and promptly adjusted the number of futons and towels for us. I was incredibly grateful! They eased my worries about whether we might not be able to stay, making our multiple night stay feel so short. We were soothed by the open-air bath, enjoyed delicious meals, and created unforgettable summer vacation memories! Although it was a bit far from Aichi Prefecture, I truly feel it was worth the trip! Not one of us had any complaints—just pure fun in Wakayama Prefecture! To the front desk staff who helped us that day: thank you so much!! I regret not asking for your name; you were truly professional as a hotel staff member. Thank you again! ( ´∀｀)