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I stayed one night with my child who is moving to Nagasaki for university. We arrived at Nagasaki Station after 9:00 p.m. and checked in at a Hotel just a short walk away. We headed straight to the large public bath; I thought it wouldn’t be crowded, but all five washing stations and the single shower booth were fully occupied. After rinsing with the bath water, I soaked in the tub first. The temperature was just right and very relaxing. Due to the layout, everyone’s line of sight faces the washing area, which can’t really be helped, but… The changing room was also clean and very comfortable. Breakfast while looking out at Mt. Inasa was absolutely wonderful. The grand staircase to the entrance and the corridor leading to the large public bath—both with warm wood tones and beautiful design—helped soothe our travel fatigue. Next time, I’d like to use the sauna as well.

Whenever I travel to Yokohama, I always stay at this Hotel. The breakfast buffet is exceptionally delicious, and I’m impressed every time by the wonderful Art Deco–inspired design throughout the building and in the Room. There were also some new additions to the breakfast menu. This time, my stay was an early birthday celebration, and I was truly happy to receive a Room upgrade and even a gift. Thank you for such an elegant and comfortable time.

We arrived quite early, but the front desk staff kindly let us into our Room since it was ready. The spa was very comfortable with the perfect temperature, and with the great weather we also enjoyed a wonderful view, though it seems like it would still be enjoyable even in the rain. It can be used both before check-in and after check-out. Meals were buffet-style for both breakfast and dinner, with the menu changing completely between morning and evening. With a focus on local production for local consumption, there were many Odawara specialties, which made us feel like we were sightseeing in Odawara just through the food. We would love to visit again.

We stayed this time because we wanted to experience the Accommodation while our child is still preschool age. It was great that even with a child, we could use the lounge during cocktail time. The lounge was especially impressive at breakfast. Only in the morning, there is a fresh orange juicer, and you can enjoy freshly squeezed juice. It was very rich yet smooth and extremely delicious. We were surprised it tasted much better than the freshly squeezed orange juice you find around town. Since it was just before renovation, our Room felt a bit dated, but it was clean and had a luxurious feel. The view was amazing as well. The amenities were more than sufficient. The kids’ amenities we had requested before our stay were not in the Room (even if you contact Hilton in advance, it may be difficult since it doesn’t seem to reach the Hotel staff directly), but when we asked the staff, they brought them right away. Every staff member provided excellent service, and we had a very comfortable stay. It was a wonderful stay—thank you very much.

This was our second stay. We were satisfied with everything—the location, the Facility, and the service from the Hotel staff. This time, we got back late from DisneySea on the first day, and our child seemed sleepy the next morning. Considering what time we needed to leave for Disneyland on day two, it was difficult to take our time at the buffet, so we did not use the dining options. There is a Lawson convenience store on the first floor, which we used—it was very convenient. We would like to stay again.

I stayed for one night. All the staff were cheerful and provided excellent service. I also used the pool, and there were plenty of towels available by the poolside and in the changing room, which was very helpful. Everything was great except that I had to wait about 20 minutes in line for breakfast. I would like to stay again.

I usually stay in an ocean-view Room, but this time I chose a port-view Room. The pool side has a stylish view that makes you feel like you’re abroad, but when I stepped out onto the balcony it was lively with music, children’s voices, and people in the pool. Since it faces south, the sunlight is strong and it feels like you could get sunburned. You can’t stay out there for long. It’s also fully visible from below. The port view is on the north side, and the scenery is just ships and the sea. There are fewer people walking outside, so I felt comfortable spending time on the balcony. Because there’s no direct sunlight, it was cool and had a calm, adult atmosphere. At night I felt safe sleeping with the curtains open. Perhaps because it has been some years since opening, I noticed a slight odor from the pillows and bedding. Overall I’m satisfied. Next time I’ll choose the port view again. The freshly baked croissants were very delicious. Canopy is beautiful, but every balcony can be seen clearly from outside. Until construction of the third Hilton is completed, I’ll stay with a port view. This Room lets you stay as if you’re living quietly—it's my favorite. Thank you for your hospitality.

The breakfast offers a wide variety. I often stay at accommodations outside the prefecture once a month, but it has been a while since I experienced such a stylish and satisfying breakfast. Despite being a large group of 9 people from two families, we were promptly accommodated in a private room, showcasing the high level of hospitality at this hotel.

Overall, it was a very comfortable Hotel. The Executive Lounge in particular is excellent. Comfortable seating, good food, wonderful staff, and a great view. Breakfast at the 1st-floor restaurant gets crowded, but the lounge is quiet. The lounge’s French toast is delicious. Most guests are international. The Room also has a Kyoto feel, and I recommend it for those who want to relax and spend time in the Hotel. I will come again. Thank you very much.

This was my first stay at this accommodation! All the staff were kind and provided excellent service! The room was very clean and extremely comfortable! Moreover, there was an exceptional touch of hospitality on the bed! The view was great, and I have no complaints at all! It’s truly the best hotel! Breakfast was outstanding as expected! There were plenty of options, and everything was delicious! The lounge was also fantastic! Indeed, it’s the best hotel ever. I will definitely stay here again!

This was my first stay, and the Japanese-style room on the 6th floor was incredibly comfortable! It was perfect for our two-generation family trip. We also enjoyed the large public bath on the 7th floor as many times as we liked with no extra charge. Breakfast was a buffet in a wonderful restaurant with an open atrium and a ship-inspired design, and everything was delicious. The shumai were especially fluffy and amazing.

The onion in the onion gratin soup at the teppanyaki restaurant was burnt and not tasty, which was disappointing. The steak, however, was delicious. Additionally, the noise from the floor echoed and made it quite noisy; replacing the ceiling with a sound-absorbing type might improve this.

The hotel is located slightly on a hill amidst stunning natural surroundings, offering panoramic views with its circular design. When I checked in during the evening, it was cloudy, and the room I reserved did not have a view of Mt. Yotei. Upon requesting a room with a view of Mt. Yotei, the staff kindly accommodated my request despite mentioning that it might not be visible due to the clouds. By the time I finished dinner, they had prepared an exceptional room on the 18th floor with breathtaking views. At night, visibility was completely zero due to clouds. However, I enjoyed the natural flowing onsen and slept comfortably in a king-sized bed. In the morning, as the clouds gradually cleared away, Mt. Yotei's majestic appearance emerged in full view—it was truly magical. Below me lay a beautifully maintained green golf course; just being able to enjoy this incredible scenery made my stay worthwhile. The service was exceptionally friendly; every staff member offered assistance whenever needed without hesitation. If I ever visit Niseko again for any reason, I would definitely choose to stay here once more!

Check-in was after 9 PM for a one-night stay, so it wasn't very relaxing, but I enjoyed the breakfast buffet.

A sense of stability and comfort, truly a relaxing space. It was a family trip, and we were able to unwind in such a wonderful environment. The whole family was very satisfied. Thank you!

I stayed the night before my trip as I had a morning flight from Narita Airport. The night before, I traveled from central Tokyo to Narita Airport and took the shuttle bus to the Hotel, then used the shuttle bus again to get to the airport on the day of departure. As expected of Hilton, everything was spacious and comfortable, and even Emirates Airline crew were staying there. Even during a short wait for the bus, Hotel staff kindly approached me, showcasing their excellent hospitality.