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I stayed for one night on my way back from checking in on my mother at my family home, where I live apart. I was exhausted, but the staff’s warm hospitality and delicious meals truly helped me relax. For breakfast, I chose the salad breakfast. It was quite a generous portion, but I finished it all while admiring the careful preparation. After check-out, I even came back again and enjoyed lunch as well. The pieris in the garden was also very soothing. I would love to visit again during the autumn foliage season.

I only visit about once a year. The person who showed me around was very kind. I also love the atmosphere of the Room. Breakfast was great, and I especially want to try every kind of bread. (Though that’s impossible.) I want to enjoy a relaxing Hotel stay, but I’m so happy that I can’t slow down.

Although it was only for one night, every staff member who assisted us from check-in to check-out provided excellent service. The paid large public bath was also very relaxing, with great views and high-quality hot spring water. The breakfast buffet was plentiful and offered a wide variety, and the next time we stay in Sapporo, we will gladly choose this hotel again.

It was very convenient to enter the Hotel directly from the subway. On the first day, we enjoyed a Western-style buffet at a high-floor restaurant with panoramic views of Kyoto City, and on the second day we enjoyed Japanese cuisine. The high-quality service truly reflected the Okura brand. We were able to spend a quiet, relaxing time and forget the hustle and bustle of the three-day holiday.

The staff were wonderful. I have stayed at many Hotels, and this was among the very best in terms of service. The night before our stay, my travel companion (my mother in her 70s) told me she had hurt her foot. I called the Hotel on the morning of our stay just in case, and fortunately they had a wheelchair available and were able to lend it to us. Thanks to that, she was able to fully enjoy Huis Ten Bosch, and we were also able to return on the guest-only Canal Cruiser, which made things much easier for the person pushing the wheelchair as well. The view from our Room was great, and both night and morning felt truly special. Thank you very much.

There was a wide variety of breakfast options, and I enjoyed them all. They also included local specialties like Ikinari Dango, and the omelet was delicious. One of the best parts of traveling is a satisfying breakfast like this. The hospitality was excellent as well. Thank you very much.

I ended up traveling to Kagoshima on short notice and stayed at this Hotel. Everyone provided excellent service, and I had a very comfortable stay. The bath was kept very clean, so I could relax, and I also used the lounge, which had a great atmosphere. The Japanese-style breakfast—especially the eel—was incredibly delicious. This is a wonderful Hotel where I would definitely like to stay again. Next time, I’d love to try the restaurant as well. Thank you for taking such good care of me.

Staying at Hotel Nikko in Kanazawa is always the best part of my trip. Every time I visit, everyone at the front desk is wonderful, and breakfast at The Garden and Benkei is outstanding—not only for the variety and taste, but also for the thoughtful care from the staff. When staying in Kanazawa, I can’t imagine choosing anywhere other than Nikko. Thank you very much for your many kind considerations.

I visited for the first time in over 30 years. From my Room with a great view of Higashiyama, I truly felt like I was in Kyoto and could gaze at it all day. I stayed for two nights, and on the second night the bed-making, cleaning, and replenishment of amenities were all excellent. I’ve stayed at many Hotels, and lately there have been times when I thought “Really?”, but this Hotel was perfect. I had a very comfortable stay. Thank you to all the staff. The location was convenient for getting anywhere, so I was able to fully enjoy sightseeing in Kyoto. I would love to stay again.

I stayed on 2/23. Thank you for upgrading my Room. I had a very comfortable stay. The Room was thoroughly cleaned and very tidy. Above all, the bathtub was spacious and excellent. For this price, it’s a great value with direct access to the airport. I will stay here again on my next trip. Thank you very much.

We stayed for two nights for my son’s entrance exams. As an annex, it was completely quiet, with an elegant and calming atmosphere throughout. Since the Rooms are only up to the 4th floor, getting around was smooth and we had a comfortable, stress-free stay. We booked a Superior Room, and it was perfectly designed for ease of use with lovely interiors—nothing to complain about. It was an excellent Hotel in every way, truly stress-free. We would love to stay again. I also recommend it to anyone taking entrance exams at a nearby university.

I always stay here during my business trips to Fukuoka. The Hotel is conveniently located near the station, and the Room is clean and comfortable. If I had to mention one thing, the comforter felt a bit firm... However, overall, it was an excellent Hotel with no complaints!

The renovated Room, the bathroom facilities, the bath salts, Benkei’s breakfast, the atmosphere at the Night Flight bar, and above all, the thoughtfulness and hospitality of all the staff—everything was outstanding. Even in the rain, the underground access from Hakata Station was perfect. It was a truly satisfying stay.

Thank you for the courteous service from all the staff. I was also satisfied with the Room on the 10th floor with a great view. The location is truly convenient, just a 0-minute walk from the station. You can also board the airport bus right in front of the hotel. When going out for dinner, there are many restaurants on the opposite side of the station within a 5-minute walk, which is very convenient. Breakfast lived up to its reputation as well—I enjoyed it very much. There was a wide variety of options, including seafood such as salmon roe, pork rice bowls, and more. The seating area at the very back also made it nice to enjoy breakfast at a relaxed pace. Thank you very much.

We stayed here after a concert at Zepp. At check-in, the front desk suggested an upgrade for an additional fee, so we chose a Room on the Rainbow Bridge side—and it was absolutely the right choice. My wife was delighted with the Room’s atmosphere, the view, and the amenities. In the morning we enjoyed the buffet; items like omelets and French toast from the live kitchen were delicious. It also seemed that flight attendants from various international airlines were staying here, which gave us a bit of an international vibe even while in Japan—a nice touch. If we have another chance to stay in Odaiba, we would love to stay here again.

A reliable Hotel. It is mostly used for stays before or after travel due to its convenient location, and it always provides peace of mind. I will use it again.

Although it is a Business Hotel, the staff provided exceptional service that truly reflects JAL's standards, making for a very pleasant stay. The Room was not spacious but compactly arranged, so it did not feel cramped. However, there was dust behind the desk lamp, and while it's a minor detail, more thorough cleaning would be appreciated. There was a slight delay due to parking machine trouble upon departure, but the staff's polite response left a positive impression. I look forward to staying again.

I stayed with my daughters—three of us—with breakfast included. I had secretly made a Reservation for a ReFa Room, so when we entered the Room, they were thrilled by the surprise. The interior was adorable, and above all, the view of Huis Ten Bosch through the curtains was amazing, showing a different atmosphere at night and in the morning. The breakfast buffet was delicious, and all the staff greeted us with warm smiles. We even said that when we come to Huis Ten Bosch again, we want to stay at this Hotel again. It was truly refreshing and relaxing. Thank you very much.

This was my first stay here. On the day of our visit, my daughter became unwell at Disney, so we arrived at the Hotel earlier than planned. When I asked whether an early check-in might be possible, you kindly accommodated us, for which I am truly grateful. Thanks to your help, she was able to rest in the Room and later recovered. I had hoped to thank you in person but couldn’t, so please allow me to express my appreciation here. The entire Hotel had a calm atmosphere, and we were able to relax comfortably. We also felt the staff’s outstanding hospitality throughout our stay. The Room was very spacious and comfortable. In particular, the bath had strong water pressure and helped soothe our tired bodies. While there were a few areas where the Hotel showed its age, everything was well maintained down to every detail, making our stay very pleasant. One small suggestion: it would be even more convenient if there were a convenience store inside or very nearby. Thanks to the warm support from all staff members, this became a truly memorable stay. The next time we visit Disney, we would love to stay here again.

We stayed to celebrate my son’s career change. The spacious lobby was beautifully decorated, featuring objects of cherry trees in full bloom alongside marble columns. The celebratory message and thoughtful baked treats, the large bath, well-stocked amenities, and complimentary newspaper service were all hallmarks of a long-established Japanese Hotel. That sense of reassurance led to the ultimate relaxation.