โรงแรมและรีสอร์ท Okuraที่ได้รับการจัดอันดับสูง

I stayed for one night on my way back from checking in on my mother at my family home, where I live apart. I was exhausted, but the staff’s warm hospitality and delicious meals truly helped me relax. For breakfast, I chose the salad breakfast. It was quite a generous portion, but I finished it all while admiring the careful preparation. After check-out, I even came back again and enjoyed lunch as well. The pieris in the garden was also very soothing. I would love to visit again during the autumn foliage season.

I only visit about once a year. The person who showed me around was very kind. I also love the atmosphere of the Room. Breakfast was great, and I especially want to try every kind of bread. (Though that’s impossible.) I want to enjoy a relaxing Hotel stay, but I’m so happy that I can’t slow down.

It was very convenient to enter the Hotel directly from the subway. On the first day, we enjoyed a Western-style buffet at a high-floor restaurant with panoramic views of Kyoto City, and on the second day we enjoyed Japanese cuisine. The high-quality service truly reflected the Okura brand. We were able to spend a quiet, relaxing time and forget the hustle and bustle of the three-day holiday.

The staff were wonderful. I have stayed at many Hotels, and this was among the very best in terms of service. The night before our stay, my travel companion (my mother in her 70s) told me she had hurt her foot. I called the Hotel on the morning of our stay just in case, and fortunately they had a wheelchair available and were able to lend it to us. Thanks to that, she was able to fully enjoy Huis Ten Bosch, and we were also able to return on the guest-only Canal Cruiser, which made things much easier for the person pushing the wheelchair as well. The view from our Room was great, and both night and morning felt truly special. Thank you very much.

I ended up traveling to Kagoshima on short notice and stayed at this Hotel. Everyone provided excellent service, and I had a very comfortable stay. The bath was kept very clean, so I could relax, and I also used the lounge, which had a great atmosphere. The Japanese-style breakfast—especially the eel—was incredibly delicious. This is a wonderful Hotel where I would definitely like to stay again. Next time, I’d love to try the restaurant as well. Thank you for taking such good care of me.

We stayed for two nights for my son’s entrance exams. As an annex, it was completely quiet, with an elegant and calming atmosphere throughout. Since the Rooms are only up to the 4th floor, getting around was smooth and we had a comfortable, stress-free stay. We booked a Superior Room, and it was perfectly designed for ease of use with lovely interiors—nothing to complain about. It was an excellent Hotel in every way, truly stress-free. We would love to stay again. I also recommend it to anyone taking entrance exams at a nearby university.

This was my first stay here. On the day of our visit, my daughter became unwell at Disney, so we arrived at the Hotel earlier than planned. When I asked whether an early check-in might be possible, you kindly accommodated us, for which I am truly grateful. Thanks to your help, she was able to rest in the Room and later recovered. I had hoped to thank you in person but couldn’t, so please allow me to express my appreciation here. The entire Hotel had a calm atmosphere, and we were able to relax comfortably. We also felt the staff’s outstanding hospitality throughout our stay. The Room was very spacious and comfortable. In particular, the bath had strong water pressure and helped soothe our tired bodies. While there were a few areas where the Hotel showed its age, everything was well maintained down to every detail, making our stay very pleasant. One small suggestion: it would be even more convenient if there were a convenience store inside or very nearby. Thanks to the warm support from all staff members, this became a truly memorable stay. The next time we visit Disney, we would love to stay here again.

We stayed to celebrate my son’s career change. The spacious lobby was beautifully decorated, featuring objects of cherry trees in full bloom alongside marble columns. The celebratory message and thoughtful baked treats, the large bath, well-stocked amenities, and complimentary newspaper service were all hallmarks of a long-established Japanese Hotel. That sense of reassurance led to the ultimate relaxation.

This trip was to show my relatives visiting from Hokkaido around, and it exceeded our expectations. The outstanding service quality, beautiful night views, and delicious meals were all wonderful. At the restaurant we used for dinner, you took thorough care regarding allergies, for which we are truly grateful. We were also very impressed when we bought a cake to eat in the Room and you provided plates and forks as well. Reflecting on Kobe’s strength—from Japan’s development in the Meiji era shown at Kitano Ijinkan to the path of recovery from the Great Hanshin-Awaji Earthquake felt on the way back to the Hotel and at Kobe Port Memorial Park—this became an unforgettable trip. Thank you very much.

It was a very quiet Hotel with a calm, pleasant atmosphere, and I was able to relax well. There was plenty of greenery, and I enjoyed a refreshing morning walk. The breakfast buffet had an excellent selection as expected, and I was very satisfied. The staff’s service was also just right and very good.

We stayed here on the last day of our trip from Saitama to Ise-Shima. As it is my wife’s hometown, it was deeply moving, and we spent the night with special feelings as a final way to make memories. We were upgraded to a premium floor on a high level, and the view and night scenery were outstanding. The amenities were more than satisfactory, and it was an excellent Room. Hamamatsu Act City was truly exceptional—so moving that it brought tears to our eyes.

The staff welcomed us warmly, and their pleasant service until check-out was truly soothing. The high-quality Room amenities and the bed were very comfortable, allowing us to enjoy a relaxing, luxurious time. This is a Hotel we would definitely like to stay at again.

As I wrote in the title, my wife and I were able to make truly wonderful memories together. Just as we had heard, this is a prestigious Hotel made possible by first-class hospitality. From check-in onward, you offered attentive yet unobtrusive care and warm words that lifted our spirits and beautifully turned our trip around after an unexpected setback right before arrival—my wife was deeply moved as well. You also kindly accommodated our last-minute request for a dining reservation and guided us with great care, making it an unforgettable dinner. Of course, we will be back. Thank you very much for your hospitality; we are sincerely grateful.

The nearest station feels a bit isolated and slightly inconvenient, but the Room was more spacious and comfortable than expected. The bath was refreshing, and I really liked it! However, due to its slightly old condition and some dust and dirt in the bathroom, I couldn't give it a perfect score. Considering the price though, it's five stars!