การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรมโซเท็ตสึ เฟรซา อินน์

I booked this Hotel to attend a funeral. It was clean and conveniently located near the station. The twin beds were large and very comfortable. It was convenient to pick up what I needed from the lobby myself. However, the water pressure felt weak. Maybe due to a water shortage? Thank you for your hospitality.

We stayed for two nights while sightseeing. We booked a Deluxe Twin room, which had a long sofa, and the sink, bath, and toilet were all separate, making it very comfortable. However, there was no hand-washing sink in the toilet area, so it was a bit inconvenient to go to the vanity. When we were confused during the self check-in process, a staff member quickly came over and helped us through it. It made us feel reassured that they were keeping an eye on everyone. Since our stay included breakfast, we had it at the cafe on the first floor. The toast bread was fluffy and very delicious. A Hotel I would recommend.

The front desk and breakfast venue staff were very helpful. It is often fully booked and difficult to make a Reservation, but I would like to stay here again.

Great location, and the room was spotless—very satisfied.

I stayed here on a business trip. The breakfast was delicious, and I had a comfortable stay. The entrance to Bashamichi Station is right in front of the Accommodation, so transportation is very convenient.

The check-in time was during the dark hours, but the area was well-lit and had pedestrians, making it safe to walk. There is a convenience store next door, so you can shop even after placing your luggage in your Room. I would like to use this place again next time.

Visited for sightseeing. The convenient location near Keikyu Kawasaki Station and JR Kawasaki Station, along with the quiet and clean Room, allowed for a relaxing stay. The warm and cheerful greeting from the front desk staff upon entering the Hotel (even from quite a distance) left a lasting impression of being warmly welcomed.

I made a same-day Reservation at short notice. Because I ended up checking in close to midnight, the entrance was a bit hard to find and I got slightly lost. Once inside the Hotel, it was truly comfortable, and I’m glad I stayed here. From the stylish front desk area to the Room, everything was excellent—the Room was spacious enough, and both the bathroom and toilet were very clean. The pajamas were also very comfortable. Breakfast was high quality and satisfying. The bakery inside the Hotel was also delicious, both in appearance and taste. I felt it offered great value for the price, and I would like to stay again.

I was able to stay one night at a discounted rate with a Reservation made one month in advance. (I stayed on the first day of the Nagano Tomyo Festival. I thought it might be hard to book, but since I applied early, I was able to make a Reservation.) It has great access from Nagano Station, the room was clean, and I was very satisfied with the wide selection of amenities. I didn’t notice any noise from the city or inside the Hotel at all. The staff were always smiling and helpful, so even as a woman staying alone, I felt safe. I really appreciated the variety of tea bags and that there were two types of bath salts. Thank you very much for your hospitality. When staying in Nagano again, I would definitely like to use this Accommodation again.

I stayed here for a live concert. The room was clean, and even though the bed was a single, it was spacious and very comfortable. Check-in and check-out were easy, and the front desk staff were friendly and left a good impression. The amenities were quite plentiful, so I was satisfied. However, I feel that the breakfast does not match the price. That was my only dissatisfaction. If I have the chance, I would like to stay here again. Thank you very much.

With accommodation costs rising, I’ve found myself staying at business hotels more often, and it’s made me notice how everyone comes up with clever ways to use limited space. This Room has a traditional long, narrow layout with a slightly awkward area that isn’t the easiest to use, but in return the bathroom and bed are given priority and feel spacious. I had a bit of trouble finding space when opening my suitcase, but when closed it can be stored in a corner of the bed or under it without blocking the walkway. Breakfast was also good—not just a token selection, but centered on items you’ll actually want to eat properly. The broken knob on the alarm clock probably needs checking, especially for anyone who can’t rely on their phone to wake up. In any case, staying here for one night gave me more flexibility in my schedule. Thank you for your hospitality. I’d definitely like to consider this place again when I stay an extra night in Nagoya.

Over the past month, I’ve stayed in Nagoya often and used various Business Hotels, but this one was the cleanest, and I had a comfortable stay. I’m also very happy that Sotetsu provides separate pajama sets, which makes it even more comfortable. The female staff member who assisted me at check-in and the male staff member who helped when I came back to pick up my luggage both noticed me right away while I was waiting in line, and they were kind with warm smiles—it really warmed my heart. I did find myself wishing just a little (haha) that the Room layout allowed me to lie down while watching TV like at Shinkansen Exit, but overall it was a wonderful Accommodation with a convenient location near the station and reasonable prices!

Close to the station with many restaurants nearby, offering a great location. The Room and the entire facility are very clean with plenty of amenities. I would love to stay here again.

Thank you for your hospitality. It’s conveniently located near the station, and there is a convenience store on the first floor. I stayed in a Room with a separate bath and toilet. It was clean and nice. I would like to stay again.

Close to the station Close to the destination Smoking is allowed in the Room The breakfast buffet was delicious I would like to stay here again

Spacious and clean interior facilities, but it was unfortunate that I couldn't use the Onsen. Overall, it was a satisfactory 2-night stay with no major complaints about the Hotel.

The stay met our expectations.

I stayed at the accommodation for an exam. I chose this place because it was close to the station, the bed looked comfortable, and it didn’t have a unit bath. The room was spacious, clean, and comfortable—perhaps because it was new—and I slept well on the bed. When I informed them in advance that I would be studying in the room, they kindly provided a desk lamp. Since my exam started early in the morning, I bought breakfast from a nearby convenience store and ate it in my room. The hotel also had a microwave available, which was very convenient. It’s unfortunate that I couldn’t try the breakfast buffet. On exam day, it was sunny and I could see Mt. Fuji from my room—it felt like good luck! In fact, I passed my desired school’s entrance exam! Thank you for everything!

The airport bus stop is right in front, and it’s conveniently located near Namba Station. There’s also a convenience store on the first floor, making it even more ideal.

Great value for money.