การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่กลุ่มโรงแรม Nishitetsu

I stayed here because I wanted to see Sakurajima, and this Hotel offers views of Sakurajima and is conveniently located near Kagoshima-Chuo Station. Unfortunately, it was rainy and I could only catch a glimpse of the lower slopes of Sakurajima, but this Hotel is very convenient: it connects directly to an underground passageway, so you can get around with almost no exposure to the rain. There are also various restaurants in the underground shopping area (though it’s small), and all of them were lively. When choosing an Accommodation, my top priorities are pajamas and the hair dryer. This Hotel provides a compact ReFa hair dryer, and while the pajamas are a one-piece style (separates would be ideal), they’re comfortable against the skin—and it’s nice not having to pack my own. The building is still new and the room was clean. There’s also an ice machine near the elevators, so I had no issues during my stay. I’d like to use this Hotel again when I visit Kagoshima for work.

It has a wonderful atmosphere with a calm, unhurried feel—I was reminded what a great Hotel this is. The neighboring international chain Hotel is nice too, but in the end, this kind of Hotel is more relaxing and comfortable.

I stayed here with my daughter while sightseeing at the Sapporo Snow Festival. It was very conveniently located for the festival venue and exploring Sapporo, and the subway station was right nearby, making getting around truly easy. We stayed in a Corner Twin Room. It felt very clean, and everything—including the amenities—was simple and very comfortable. The large public bath was also clean, and I was able to warm up slowly after getting chilled from sightseeing. Both check-in and check-out were smooth, and I was impressed that we were seated at the breakfast venue without any waiting. The breakfast buffet offered a wide variety of options, all of them delicious, and it was a very satisfying start to the day. With an excellent balance of location, comfort, and smooth operations, this is a Hotel I would definitely like to use again when visiting Sapporo.

Conveniently located near Tenjin Station, with easy access from the airport and Hakata Station. Nakasu is also just a quick taxi ride away, and because it’s a bit removed from Nakasu, there was no nighttime noise. The bathroom has a washing area as well, so I could relax. Amenities are not provided in the Room; they are available at the front desk. Since there is a larger bathtub, it would be even nicer if bath salts (Onsen-style) were included among the amenities. Like many other Hotels these days, there was no daily sheet change or Room cleaning. Breakfast was good with local ingredients, but for a Multiple Night Stay I wished there were a few more menu options. Also, I would appreciate paper coffee cups so I could take coffee from the breakfast area back to my Room.

Stayed at the accommodation as my daughter took the Natori exam. We booked two rooms with her teacher, and they were pleased with the location and room size.

Great location and excellent facilities. The size is just right, and the satisfaction level is very high. The positive reviews gave me peace of mind, and I was not disappointed. Everything, including the bathroom, was clean, deserving a 5-star rating. Both the staff and other guests were kind, making my stay comfortable throughout. After returning tired from a live event, this hotel provided genuine relaxation even on my first visit! Absolutely loved it.

I stayed here for a girls’ trip with my daughter. The in-room bath was spacious and comfortable. The large public bath was also clean, and the multi-setting showers and semi-open-air bath were very relaxing. The Room felt larger than it looked in the photos. Breakfast had more variety than expected, and everything was delicious. The location is convenient, so I’d like to stay again when visiting Hakata.

This was my second stay, following last year. I arrived by car, and the affiliated parking lot nearby was very convenient. Even though it was a busy time for check-in, there were plenty of counters and the process went smoothly. After checking in, I explored the nearby shopping arcade and Hirome Market on foot. There were also many restaurants close by, so dinner was great. The next morning, I enjoyed an approximately 10 km run while sightseeing around Kochi Station, Kochi Castle, and the shopping streets. The breakfast buffet was outstanding—an incredible variety and all delicious. Everything was excellent, from rice topped with bonito flakes or bonito broth to seared bonito (katsuo tataki), salads, simmered dishes, fried items, and stir-fries. I would definitely like to stay here again if I have the chance.

I chose this place because it has a large public bath, and I was able to relax and stretch out in the bath to relieve my fatigue, which was great. The cost performance is excellent. However, the mattress on the bed in the Room is a bit firm, so I think it would be better with a slightly more comfortable mattress. Thank you very much.

This was my second stay after a few years. The Room itself is not brand new or sparkling, but it is well-maintained and clean. The layout of the Room is thoughtfully designed. Despite being compact, the Room includes a three-sided mirror, a workspace, and even a small table, making it very comfortable. I counted eight power outlets in the Room! The large public bath was spacious and clean, with high-end hair dryers provided in the changing area. There’s even an elevator prioritized for guests moving to the public bath in their loungewear—such thoughtful consideration! Since there’s such a comfortable public bath available, the Rooms come with independent shower booths instead of full bathrooms. I personally prefer this setup and found it very convenient. Of course, all front desk staff were kind and attentive; they immediately assisted anyone who seemed to need help. I stayed here for an event-related trip ("oshi-katsu"), and I was impressed by how hospitable the staff were—the lobby had detailed guidance on accessing live venues and bus stops! I would love to stay here again when visiting Fukuoka!

I stayed here for the Shimonoseki Kaikyo Marathon. This year, I didn't use the large public bath due to time constraints. It was great that there were fewer interactions with others. However, it was a bit warm at night, so having air conditioning would have been nice. Regarding breakfast, it would be helpful if the start time could be 15 minutes earlier, especially on days with early morning events like this one. While I understand the circumstances these days, I noticed that accommodation costs have increased by 1.5 times compared to three years ago.

Thank you for taking care of us for four nights. We could see the Tokyo Skytree from our Room, and had a very comfortable stay. Breakfast was also delicious. It was very convenient: direct access from Ningyocho to Haneda Airport, direct access to Ueno where we had plans this time, and only a 4–5 minute walk to the station. Thank you very much.

I have stayed at the Solaria Hotel in Kyushu before and had been hoping to use it in Kyoto as well. What I really like about the Solaria Hotel is that the toilet, washbasin, and bath are separate, and I love the layout with its use of glass. This time, I stayed in a Room with a Kamogawa River view, and I was able to enjoy the peaceful scenery through the large window. The bed height and comfort were excellent, temperature control was easy, and it made for a very comfortable stay. I also liked that the window could be opened slightly to let in fresh air. A couple of minor inconveniences were that the Room lighting was a bit dim, and the floor map signage and elevator arrows were subtle and hard to see, so I got lost when I first stepped out of my Room. The meals had an elegant flavor and were very delicious. I also enjoyed walking along the Kamogawa River and exploring the shopping streets, which offered a different kind of enjoyment compared with a Hotel right by the station. I’m grateful that I was able to stay at a great price for this season. Although I changed my travel schedule several times, it turned out to be a very satisfying stay.

Stayed for one night due to an unexpected work assignment the next day, and it was quiet and comfortable.

I stayed here on a trip to Beppu and Oita that also included watching rugby. It’s a modern, average Business Hotel, but it’s conveniently close to the dining and nightlife area and right next to the bus stop from Oita Airport. Beppu Station is also within walking distance. Personally, I’d like it even more if the large public bath had a sauna. There is a pleasant fragrance near the elevators.

We stayed in a triple Room for three women. All beds were the same size, not extra beds, and everyone was comfortable. The Room was spacious, and the Facility was excellent.

I stayed for a Multiple Night Stay from March 19 to 25, 2025. I was provided Room 801, which was more spacious than I expected. The best part was the firmness and size of the bed, which made it perfect for clearing my tired body after a day of activities. Additionally, the bathtub was large enough to enjoy a relaxing bath time. *The internet connection wasn't very stable, and both my smartphone and PC frequently disconnected. Improving this would greatly enhance satisfaction. It was a Hotel I would love to stay at again.

With Hotel prices soaring in Fukuoka City, I was able to stay at an affordable rate in a clean Room with great access close to Tenjin. Thank you very much.