การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรมเจอาร์ อีสต์ เม็ตส์

I stayed for one night on a business trip! Since I was carrying work luggage, I really appreciated that the Hotel is right outside the station. The staff explained everything kindly with a smile, so even as a first-time guest I had no trouble at all! The amenities selection is surprisingly extensive, which was a huge help—I didn’t need to bring a lot of items for my trip. (I was especially happy they even had bath salts and tea!) Both the Room and bathroom were clean, and the hair dryer and shower were easy to use—overall it was very comfortable. There’s a large AEON Mall just a short walk away, and if you take the train one stop you’ll reach Kaihin-Makuhari Station (it’s also walkable). It’s also in a great location—about 20 minutes by train to Disney. For such an excellent stay, this price range almost feels too good to be true—an amazing value Hotel! I’d love to stay again not only for business trips but also for a relaxing “staycation.” I skipped breakfast this time, so next time I’d definitely like to book with breakfast included! Sorry for the long review, but I truly had such a comfortable stay. Thank you very much!

The Room was step-free and very comfortable. The amenities were Sekkisei and Stephen Knoll, and both the shower head and hair dryer were ReFa—everything was excellent. The compact size of the Room also felt cozy, and since the shower nozzle and bathtub faucet were separate, I could fill the tub while showering. The bathtub was a very comfortable size as well. A Hotel in a great location near the station and convenient for going out for drinks in Noge!! I will definitely stay again.

I was satisfied with everything. What I especially loved were the shower and hair dryer! They were incredibly comfortable to use. I think check-in is basically done via the self-service kiosk, but as soon as I started, a staff member came over to assist me, so everything went smoothly. Even while I was choosing amenities, they promptly handed me a bag, and I really appreciated their thoughtful attention to detail. The Room was neatly prepared and well stocked with various items, so I ended up trying out all sorts of things. My Room was near the elevator, but there was no noise at all from other guests coming and going, so I could relax comfortably. The great location—where you can see the building from the station platform—was another big plus.

Having lived near Musashi-Sakai Station in the 1990s, this Hotel in front of the station has been familiar to me for many years. This time, I visited the area again after 30 years for an errand, and I was truly moved by how it has transformed into a much larger town while still retaining traces of the past. It was also impressive to see that the Ito-Yokado in front of the station now has an additional annex building, with a noticeably improved selection and quality. As for the Hotel itself, both the hospitality and service were excellent. The room was clean, and combined with the pleasant surroundings, my stay was very comfortable. There were two minor points I noticed. First, the air purifier’s water tank was empty. It may be designed for guests to fill it themselves, but I would have appreciated it even more if it had been filled in advance. Second, CNN on the TV was available only with Japanese audio. It would have been even better if it could be watched in English as-is, like at some Hotels in central Tokyo. That said, these are far outweighed by everything else that was wonderful about my stay. I would definitely like to stay here again. Thank you very much.

I’ve stayed here several times. It’s right in front of the station, check-in is smooth, the Room is clean, and the amenities and supplies are well stocked. I don’t notice any outside noise at all. The fact that there’s nothing in particular to point out means it’s already so well done that no further service is needed at this price range. I look forward to staying again.

I stay here every year. A comfortable stay. Nothing particularly negative. The Mets Hotel provides a DVD player, which I really appreciate. The breakfast options are also great, with either Andersen or Tully’s as convenient locations.

My companion who arrived later was able to pick up the key card at the front desk early in the morning. Despite the early hour, your staff kindly assisted us. Thank you very much.

Although it’s close to the station, it was very quiet and we were able to relax. The bedding was especially comfortable, and we slept very well.

Location: JR Gotanda Station. However, the Room was very clean, and the bathroom felt spacious, so we were very satisfied. The Room was equipped with a Dyson hair dryer and an air purifier. All three Rooms had well-equipped Facilities, and there were no inconveniences at all. It was a bit disappointing that the chef delivered dinner in advance, but we would like to stay again next time.

The bathroom, toilet, and sink area were very clean and spotless. I travel abroad often, and this reminded me how great Japan is. I sent photos to a friend, and they said it was especially clean even among Business Hotels. It was very comfortable to stay here, which I really appreciated.

Stayed here as a base for sightseeing in Niigata City. I originally prioritized location, and being directly connected to the station and Ponshukan, with a convenience store right downstairs, was truly convenient! I was also glad I could book a Superior DX Twin. For a Business Hotel, the room was quite spacious and bright, with a relaxing sofa set and a bathroom with a washing area. It made the final day of my trip—gradually heading north from the Minakami area—easy and stress-free. I wasn’t bothered at all by train or city noise, or voices from other guests. Very comfortable. On departure day, after walking around town, I picked up my luggage that had been stored at the front desk and went straight to the restaurant downstairs for dinner. Then I took the escalator up to the station. So efficient—no wasted steps at all. Twin rooms don’t seem to open up often, so an early Reservation is essential, but I’d love to stay again next time I visit Niigata. Thank you for your hospitality.

I often have opportunities to stay around Shin-Yokohama Station and Yokohama Station, and this Hotel was excellent. When I tried to check in at the kiosk, a front desk staff member approached me and helped right away, so everything went very smoothly with no waiting. The amenities were well stocked, and although the Room was compact, it was very clean and comfortable. The bathroom was also spotless. The bed was so comfortable that I ended up oversleeping in the morning. The TV also allowed me to watch streaming services like Hulu and ABEMA, so there were absolutely no downsides for me. I will definitely stay here again.

Just steps from the station. Everything I needed was provided in exactly the right way, and I had a very comfortable stay. I’m sensitive to chemicals and various fragrances—there’s even a term “fragrance pollution”—but here I didn’t experience any discomfort at all and could relax throughout my stay. Also, the Hotel Mets brand offers a wide variety of bath additives, so guests who want to enjoy scents can do so. Since the base is fragrance-free, I think that makes it easy to enjoy them as well. The gauze pajamas were well made yet soft on the skin, very comfortable to wear, and excellent overall. The bathtub is deep enough for a proper soak, so I was able to enjoy a relaxing bath. I shared other notes in a letter to the manager, but I was truly happy to find a Hotel like this.

For early departures, we prepared sausage bread for breakfast in advance. In the cold of December, we wanted to warm it up in a microwave but found none available. It would be helpful if a microwave could be installed at the coffee corner on the first floor.

I’ve stayed here several times, and it’s really convenient because it’s right next to the ticket gates. I also like that you can choose breakfast from three places. I wanted to take it back to my Room, but I had a train to catch, so I used it after checking out. I’d like to stay here again.

I stayed here recently for a short visit. The Room was clean, compact, and easy to use. I checked in late at night using the self check-in machine, but a staff member was there to guide me, so everything went smoothly. Best of all, it is directly connected to Tachikawa Station, which was very convenient, and I would like to stay again if I have the opportunity.

I always stay here when visiting Kamakura. It’s great value for money—new, clean, and compact yet thoughtfully designed so it never feels cramped. What I especially love is the disposable slippers, the two complimentary bottles of water, the smart TV, and the well-stocked amenities. The amenities in particular are a huge help because they let me pack lighter. There are also plenty of restaurants nearby, which makes it very convenient. I’ll definitely be back!

This was a last-minute one-night stay, so I didn’t spend much time comparing options. With a NEWDAYS next door and such a convenient location inside the station, I chose this Hotel. The bed was spacious enough to stretch out comfortably, and I slept soundly and relaxed. The amenity cosmetics were made by POLA, so I felt confident using them, and the bath salts were also a nice touch. At this time of year the Room felt a bit dry, so as someone with a sensitive throat, I really appreciated having a humidifier. Breakfast was served set-meal style, and with delicious freshly cooked rice and grilled fish, I enjoyed it thinking how great the food in Fukushima is. The staff’s smiles felt very natural and helped me relax when I arrived feeling a bit nervous in an unfamiliar place. Thank you very much.

This was my first time staying at Mets. It was easy to access via Shinagawa, and on the way back I stopped by Gotanda, so transferring to the Tokyu Line was also convenient. For breakfast, you can choose between Japanese and Western set meals, so you can enjoy whatever suits your mood.

I checked the room layout and made a Reservation for a Room where the TV would be easy to watch from the bed. In fact, it was very easy to watch. The TV was also large. They had set up a DVD player in advance as well. It was a very pleasant stay. There were no inconveniences. After checking out, I went sightseeing around Mejiro, and they stored my luggage during that time, which was very helpful. With a reasonable Accommodation Fee, it was excellent.