การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรมไมสเตย์

We stayed in a 10-tatami Japanese-style Room, and it was very spacious and clean. The staff were also very kind, which made our stay pleasant. The meals were delicious and we were very satisfied. Our dog was able to relax and seemed happy as well. Unfortunately it rained, but the Hotel has an indoor dog run, so we felt at ease. We would definitely like to stay again.

The space was very cool, comfortable, and relaxing. We were upgraded to a higher-grade cottage, which was so wonderful that it felt almost too luxurious, making this trip far exceed our expectations. The meals were well-portioned and extremely delicious. Honestly, we would have been even happier if breakfast had been Japanese-style as well. The staff were experienced in handling dogs and interacted with them smoothly. Their neat appearance left a great impression. This is definitely a place that makes us want to stay again!

As expected from a Hotel specialized for dogs, everyone was very kind to them. It was unfortunate that the private dog run couldn't be used due to the rain. The bath was spacious and comfortable, but it was disappointing that there was no drinking water in the changing rooms of both the men's and women's baths. Both the evening kaiseki dinner and breakfast were delicious. I would love to visit again. The woman at the front desk was extremely kind—thank you!

This was my first time staying at a Hotel with my dog, and I was very satisfied with how dog-friendly it was. The meals were delicious to me, and the Room was clean, so I had a wonderful holiday. If I have any friends going to Lake Yamanaka, I would definitely recommend it. Thank you very much!

Since April 14 was our Shiba Inu’s birthday, you kindly prepared an unexpected birthday gift, a cake, and more. We were both delighted and truly grateful for your thoughtful hospitality. Unfortunately, it rained and we couldn’t enjoy the beautiful scenery, but we were able to let our dog play in the indoor dog run. Also, because of the rain we arrived much earlier than the check-in time, yet you welcomed us warmly and kindly, which was a great help. We would love to visit again on a sunny day and use the outdoor dog run. The Facility was also very clean, and we had a comfortable stay.

This was our first stay, and we visited with three dogs and four family members. The staff were courteous and left a great impression! Near the entrance and by the dog run, there were poop bags, towels for wiping paws, and other essentials. The indoor dog run on the second floor had dog diapers/belly bands available, and each floor was stocked with pee pads—so it was so well equipped that we hardly needed to bring anything for our dogs. The food was delicious, and the pudding at the breakfast buffet was especially outstanding. There were both indoor baths and an open-air bath; the temperature was just right, and areas like the changing room were kept very clean. We’d love to stay again.

The walking trails around the Hotel are wonderful. The forests at the foot of the Yatsugatake Mountains and the sound of wind through the bamboo grass were very soothing. The starry sky at night was truly beautiful. We enjoyed a relaxed dinner in the main dining room, and had a hearty breakfast as well. It’s not an Onsen, but the Room bath faces the woods and was lovely. It’s a classic Hotel, and we had a great holiday.

This was our second stay at Kamenoi Hotel Izu Kogen, and once again we stayed in the Premium Terrace Twin Room with an open-air bath, just like last time. The drink corner had an expanded selection, including alcoholic beverages that weren’t available before, along with cheesecake and nuts, which we really enjoyed.

The breakfast offered a variety of options, enjoyable for three generations, and was very delicious. Since I use a cane, I was cautious about the steps in the Room's bathroom and the stairs at the back entrance from the parking lot, but everything else including the front desk, elevator, and Room was comfortable. I would love to stay here again.

Kamenoi Hotel is comfortable no matter which location you stay at. The staff, including the attendants, provide excellent service. Dinner was very delicious, with a wide variety of locally sourced dishes—very satisfying. Breakfast is a buffet, but there is an impressive selection, and everything tastes great. The baths are clean, and the Onsen is wonderful. Excellent value for money. Their management policy feels very solid and well run.

I walked from Shin-Urayasu Station, and it didn’t feel too far. I often use Mystays at various locations, and this one had a spacious Room, which was great. The shuttle bus to DisneySea the next day was convenient and helpful.

This was our first stay with our beloved dog. From the Facilities to the staff service, it was a very comfortable Hotel. Since many guests were also traveling with dogs, everyone was understanding, and we were able to relax and enjoy our stay. We would love to stay at another Wanwan Paradise Hotel in a different location as well.

Breakfast offered a wide variety of local specialties and exceeded the standard of other Business Hotels in the same price range, so I was very satisfied. You can also enjoy Sasebo Navy Curry here. Renovation work is planned, and I’d like to stay again once it’s been updated.

The buffet is exceptionally well crafted—everything tastes great, and you can fully enjoy the local specialties like Himokawa udon and Joshu beef. Both kids and adults are sure to be completely satisfied. (No need to wait in line at nearby restaurants.) The complimentary late-night tantanmen is simply outstanding. There is only one elevator to the upper floors, so it can take some time during peak hours for the baths or meals, which felt a bit inconvenient. Although it seems a little far from Yubatake because it’s on higher ground, there’s a hidden shortcut that gives direct access from the lively Sainokawara Street to Yubatake, which is very convenient. If I stay again next time, I will definitely choose this place, and I’d recommend it to everyone.

To celebrate my 92-year-old mother’s birthday, we visited Kamenoi in Ome—still within Tokyo, but a place we don’t often go to and not too far from home. My mother is very particular about food, and she was extremely satisfied with the meals (when I mentioned that she doesn’t like meat, they kindly changed part of the menu for her), for which we are truly grateful. The staff were all pleasant and welcoming, and at the restaurant a kind male staff member was especially thoughtful—speaking gently to my mother and discreetly bringing water for her medication. We would definitely like to visit again with friends. Since our goal was simply to relax, it was perfect for us.

I’d love to stay again and recommend it to others. Thank you.

We stayed here during our visit to Huis Ten Bosch. The parking was convenient and the location was very close, which was great. The price was reasonable, and although we initially thought it would just be a place to sleep, the Onsen helped us relax and rejuvenate, leaving us very satisfied.

The room exceeded our expectations! It was clean and well-maintained, with no odors often associated with pet-friendly accommodations, making it very comfortable. The meals and the staff's service were absolutely wonderful. We will definitely return. If I may make one suggestion, it would be great if the path from the main building to the onsen area could be made a bit easier to walk on. While the distance is not significant, walking after sunset felt a bit uneven.

The room was spacious, conveniently close to the station, and overall great. The breakfast was truly delicious. I would love to stay here again next time.

The food was delicious. We were traveling with our 2-year-old child, and we really appreciated the staff’s thoughtful care. The drink bar on the first floor was also great. Our child kept asking for more orange juice, and we were happy to be able to refill it several times. The late-night ramen was also very tasty. My wife said she’d like to come again, so we’d love to stay here again when we visit Iwate.