สิ่งอำนวยความสะดวกของโรงแรมริชมอนด์ได้รับการประเมินในระดับสูง

This is my second stay. I was lucky to be provided with a room on the top floor this time. I have stayed at various hotels in Sendai, but this hotel offers spacious rooms, delicious breakfast, is close to the station, and has excellent staff service in every aspect. The rates are very reasonable, and the service exceeds the price. I would definitely like to stay at this hotel again if I have another opportunity.

I love staying at Hotels and have stayed in many places, but this was my first time at the Richmond Premier Hotel. First of all, when I stopped by to leave my luggage, the staff were very kind and pleasant, which made a great first impression. At check-in as well, they provided all the necessary information carefully and efficiently—I was truly impressed. The complimentary lounge was also wonderful: at tea time there was a great selection of Japanese sweets. I enjoyed warabi mochi, shiratama dumplings, and—best of all—soft-serve ice cream, along with coffee and matcha. It was a lovely, relaxing time, and the Room was spacious and comfortable. They even brought my stored luggage up to the Room in advance, which I really appreciated! The social hour from early evening was lively with many guests. Some people stayed to relax while others just had a quick drink and left, so it never felt overcrowded—just right. We also planned to have just one drink, but it was so comfortable (and the pickles and drinks were delicious) that we ended up staying longer than expected. The staff cleared dishes promptly, and every team member we spoke with was friendly—honestly impressive service. This has become a Hotel I would definitely like to stay at again.

We stayed here while preparing for our son’s move to Tokyo. Both the service and the Room were excellent. The toilet and bath were separate, and the size of the Room, bath, and toilet was more than spacious enough. A hair iron was also provided, and the other amenities were more than satisfactory. Even after being completely worn out from visiting Tokyo Skytree, it was great to be able to relax since it’s in the neighboring Hotel. We would definitely like to stay again.

The TV’s “Restaurant Crowding Status” display did not match the actual situation, so that may be the only area for improvement, but overall I was satisfied. I will stay here again on my next visit to Morioka. Thank you as well for the Room upgrade.

We stayed here for my daughter’s entrance exam. I asked the female front desk staff about the trains on the exam day, and I was happy with how kindly and thoroughly she explained everything. The room was clean, and there were plenty of towels, amenities, and in-room items—great value for the price. It’s close to the station, with a convenience store right next door and many restaurants nearby, so next time we stay I’d like to enjoy a good meal in the area as well. We will stay again.

For the past several years, it has become my tradition to stay here alone for one night after finishing work in Kyoto every six months. After check-in, I head straight to the Premium Lounge to relax with a drink and enjoy some well-deserved “me time.” This time, the snacks to go with the drinks felt a little upgraded too... The breakfast buffet is another highlight. The many Kyoto-style obanzai dishes, neatly served in small plates, soothe me the next morning... It also feels like there were even more options than last time—what a treat! I take my time and enjoy a kind of luxury I can’t usually have in everyday life as a homemaker. Now, back to work—so I can look forward to this happiness again in six months!

The amenities were abundant, and the lounge was very convenient to use. The rooms were newly renovated last year, making them bright and clean. There were many families with small children and international guests, making it lively, though some guests' manners could be a concern. ...This is entirely an issue with certain guests and not the Hotel's responsibility. At the Royal Host within the Hotel, they kindly seated us close to the food area as I was with my elderly mother, allowing us to enjoy delicious meals for three days. Thank you very much for your hospitality. I look forward to staying again!

We stayed at Richmond Annex Utsunomiya to coincide with a visit to the “Tsuguharu Foujita Exhibition” at my mother’s request, and also to enjoy some Utsunomiya gyoza. Our Room was a spacious corner twin for three (with an extra bed). Since we had a tall vehicle and my mother uses a wheelchair, we were allowed to use the open parking lot instead of the multi-story garage. The security guard was very considerate, which we truly appreciated. A coffee machine is permanently set up in the lobby and runs 24 hours a day, which delighted our coffee-loving family. The breakfast buffet had a great variety: I was happy as I love granola, my mother who prefers Japanese food was satisfied, and my husband—very curious about Sano ramen—was satisfied as well. Thank you very much for taking such good care of us. For dinner, we ate our fill at “Ryoshun Saro” on the opposite side of the station; the gyoza was delicious. Next time, we would like to stay for a Multiple Night Stay. Thank you very much.

The Room was spacious, clean, and very comfortable. It also had a humidifying air purifier, and the shower water pressure was excellent. I also really appreciated taking off my shoes before entering the Room.\nOn the other hand, there were no amenities in the Room at all. They were probably available at the front desk, but I would have liked to be informed.\nAlso, more hotels have started using self-service terminals for check-in and check-out recently, but like self-checkout registers, they are slow and inconvenient. I understand the goal is to avoid handling cash, but I would like to see better terminals.

The staff's service was exceptional, surpassing even that of a first-class hotel. The location is convenient, within walking distance from the station, about 6-7 minutes. The accommodation and room were kept clean, and the facial mask amenity was perfect for soothing my face after walking around in the summer heat. I had a very pleasant stay. Thank you very much!

It is a bit far from Nagasaki Station, but it is conveniently located near tourist spots. The Room was very clean, and the staff provided polite service. Thank you.

The breakfast is excellent.

I stayed here for my first trip with my daughter. By chance, a Room was available and we were upgraded from the Room we had reserved. We could see Senso-ji Temple and Tokyo Skytree from the Room, and my daughter was thrilled. The staff at the front desk and restaurant were also kind and helpful, which made our stay very pleasant. Thank you for making our trip such a wonderful one!

I stayed for a Multiple Night Stay of two nights. It was excellent value for money, and I was able to spend my time comfortably without any inconvenience. However, it was frustrating that the elevator took a long time to arrive. If I stay in the Namba area again, I would definitely like to use this Accommodation.

This is always a clean and wonderful Hotel. I haven’t had lunch here, but it always looks delicious. I avoid it because I tend to overeat. For business travelers, it’s a Hotel you can stay at with confidence.

It was excellent. Two days before check-in, I received a message with instructions on how to check in. When I planned to use the QR code at check-in, the staff kindly informed me that I could simply provide my name at the front desk, making the process very smooth and pleasant. The clean Room was easy to use, with a large and easy-to-watch TV, and breakfast was fantastic. I would love to stay again!

During my long trip, I sent souvenirs and documents home, and a small Yamato Transport box was provided. It was convenient as I had a few items to send ahead. I have stayed at various hotels before, but most of the time only large boxes were available, forcing me to overpack souvenirs. This time, the perfectly sized box was very helpful. Also, thank you for smoothly arranging an early morning taxi reservation.

We stayed with three adults. The Room was spacious, and the bathroom, toilet, and washbasin were separate, making it convenient and comfortable. We could refill room-temperature water, cold water, and hot water at any time from the water dispenser in front of the elevator. We would like to stay here again.

Conveniently connected to the west exit of Fukushima Station (Shinkansen side). There is also a convenience store nearby. With an automatic check-out machine, you can stay in your Room until about 15 minutes before the Shinkansen departure. The Room is spacious and comfortable.

As explained in advance, there is indeed no view from the window, but the Room was spacious enough for two people and had its own bathroom facilities, so we stayed comfortably. It was also conveniently close to the station, and I would like to use it again when visiting Tokyo.