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I had a pleasant stay. The staff's smiles are always the best, no matter which Hotel I visit. I was also delighted that the staff member who served us dinner this time remembered me from Kyoto—it was such a surprise to see them in Ginza! I hope to meet again someday.

Above all, even when simply heading to restrooms at the restaurant, every staff member’s warm attentiveness made me feel truly welcomed by an outstanding team. I’m so happy to have found my favorite Accommodation ever. Since we visited in midwinter, I definitely want to return ag

The room was impeccably clean, and since it had been renovated, we enjoyed various settings like the footbath counter, indoor bath, and outdoor bath. The meals were beautifully presented with colorful dishes, and the portions were so generous that we were completely satisfied.

The blend of traditional hospitality with modern facilities like air conditioning was exceptional. For us as an older couple, relaxing comfortably is most important. Soaking in an open-air bath while gazing at Mt. Fuji glowing white under the morning sun was pure bliss—a truly m

The gym trainer was courteous and friendly, providing simple guidance, which was impressive! This time, we had an 18:00 check-out plan, so we could really relax, enjoy the hot springs a lot, and make full use of the wonderful lounge, allowing us to have a truly wonderful time.

The local ingredients and those from other prefectures were truly delicious. We also drink alcohol, and we were satisfied with the variety of sake, wine, and whiskey. We particularly liked a wine called HATSUYUKI. The staff explained everything very clearly, and it was educa

Warm welcome with a refreshing smile despite the heat—truly touching. Thank you. The atmosphere of the detached accommodation is exceptional and outstanding. The luxurious room left us in awe. Staff conduct was impeccable and efficient. Amenities and beverages were flawle

In particular, the sakura shrimp and bamboo shoot takikomi rice at dinner was exquisite—I went back for seconds in no time. Breakfast was also very healthy, and I thoroughly enjoyed the gentle flavors of Japanese cuisine. I was also impressed by the staff’s warm hospitality.

The facilities, rooms, and the large hot spring bath were very comfortable as it was just recently renovated. The meals, both breakfast and dinner, were very delicious, and even though we stayed for consecutive nights, we finished everything (laughs). The wine selection was also

The foreign staff spoke beautiful Japanese, were cheerful, friendly, and we had many enjoyable conversations. Whenever our drinks or food ran out, they promptly approached us, making it easy to make requests. I was truly impressed by their subtle yet detailed and kind service ami

Enjoying it on the terrace while looking at the forest felt like having a luxurious picnic. The dog run had soft grassy soil, and our dog seemed to enjoy running around among the blooming Chinese milk vetch and dandelions. We were grateful for the treats and toys provided as a s

I was able to spend a happy time leisurely talking with my mother and sister, who usually live far away. Even though it was just one night, I am deeply grateful for being healed in such an extraordinary space and for adding a wonderful memory to my life. It is all thanks to ever

Last year, I stayed in November, but this year I came in the fresh greenery of May. The comfortable room, delicious cuisine, and the hospitality of the staff always make my stay pleasant. I have stayed several times in the SPA & SUITE Onsen Open-Air Terrace Twin B, which I love,

The hot spring water was smooth and soothing, providing a luxurious experience that relaxed both body and mind. The room was spacious, allowing for a quiet and peaceful time to unwind at leisure. The free-flow champagne service at the entrance was a delightful touch, making m

The facility was impeccably clean, the large public bath was spacious with a variety of options, and the private open-air bath in our room was exceptional. The meals were incredibly delicious, with beautifully arranged dishes that delighted both our eyes and taste buds. All a

The room was very user-friendly and thoughtfully designed for comfort. The bamboo grove view was incredibly soothing. Staff training is excellent; a Taiwanese staff member stood out with their warm smile and exceptional service. They did an impressive job with Japanese Kaiseki cu

I even got to enjoy the moment when the sun set—such a luxurious experience. For dining, I had dinner at Hotel restaurants AOMI and SHIROUX; both were absolutely delicious. Of course, the clubhouse was also fantastic. I definitely want to stay here again. Thank you very muc

I stayed in Hakone for the first time in a while. I was very satisfied with everything, including the sophisticated hotel service, room, meals, and the large public bath. During my stay, I was able to refresh without feeling any stress at all. The water in the large public bath w

Rejuvenate in the large public bath with an octagonal sauna and cold bath, then indulge in a course meal featuring Matsuba crab and Tajima beef at Sanpou for ultimate satisfaction. I highly recommend Shogetsutei to friends visiting Kinosaki Onsen. Looking forward to my next v

601 (with a private open-air bath and sauna). Both the Hotel overall and the Room were very clean, and we had a truly comfortable stay. The meals, both dinner and breakfast, were excellent and delicious. We were very satisfied with the wonderful cuisine that made great use of loc