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The Club building is new, and the Room was very clean and relaxing. The service at the Club Lounge was exceptional. During afternoon tea time, there were daily variations that made it enjoyable even for two consecutive days. The cocktail time offered a wide selection of alcoholic

The full-body mist in the shower booth felt great, and even just showering helped us recover from our fatigue. Everything was clean and well maintained, breakfast was delicious, and all the staff were very kind and welcoming with warm smiles. We were extremely satisfied with ou

The view was absolutely fantastic. The customer service was also excellent. Meals could be chosen from Japanese, Western, and Okinawan cuisine, and all were delicious. There were plenty of activities, and we experienced the ocean park, submarine, and tuk-tuk. Definitely w

He kindly offered Shuttle Service in his car and helped us out immensely—thank you! He even carefully loaded our luggage into our rental car when we were leaving. As expected of a luxury Hotel, overall service was excellent. I would love to stay here again if given another o

Among Universal Studios Japan's official Hotels, this is undoubtedly top-class. As visitors from Shikoku who frequently stay overnight here due to our annual pass (now in its 11th year with over 100 stays), we still believe this Hotel is the best choice. Everything you could w

We stayed at the First Resort for a Multiple Night Stay to celebrate my granddaughter's second birthday and visited Disneyland. We had dinner at the Hotel and they also prepared a birthday cake for us. We are satisfied with the courteous and friendly service of the Hotel staff. M

There’s a beach nearby, rental bicycles available, and plenty of activities you can book directly through the Hotel—everything was perfect. Above all else, the starry sky viewed from within the Hotel grounds was breathtakingly beautiful beyond words. This is a truly wonderful

This is the first place I've encountered such a service. I am always impressed by Suginoi Hotel's hospitality, and I think their attention to detail to ensure guests can enjoy themselves to the fullest is wonderful. Aqua Beat was a very enjoyable facility with decorations like a

There was even a fresh orange juicer, which was very popular. I was impressed by the changing daily Eggs Benedict, freshly made burgers, tacos, taco rice, and Blue Seal ice cream. Perhaps because there were multiple pools and jacuzzis, it didn't feel crowded, and we could enjoy

All the staff were very kind. For breakfast, the beef cutlet sliders, freshly fried by the chef right in front of me, were exquisite. Freshly fried is the best! The pancakes were also cooked on the spot, making them fluffy and delicious. The Okinawan-style Goya Champuru was a s

The view from the terrace was amazing both at night and in the morning, which was very impressive. Since we walked a lot, the foot massager was very useful. Along with the spacious view bath in the room, it really helped relieve our fatigue and was very relaxing. The presence of

All the dishes offered at the live kitchen were great, but the tropical Mont Blanc for dessert at dinner (a roll cake with passion fruit? cream shaped like Mont Blanc) and the cookie cream puff were the best. The salmon Benedict and pork cutlet burger for breakfast were also de

It was also great to have an EV charger for electric vehicles. Above all, the response was quick, and I am especially grateful for Front Manager Mr./Ms. K’s heartfelt kindness, care, and hospitality. As expected of a Japanese Hotel—I was truly impressed. I would love to stay agai

There were many thoughtful touches, such as the drawstring bag for the key and the jewelry box. There are many baths in the facility, and you can check the congestion status on your smartphone. The artwork in the corridor between Shuhokan and Hachibankan was amazing and impre

Everything was absolutely delicious. They even had Premium Malts bottled beer, and I was very satisfied with the pleasant service. Above all, the breakfast at Le Normandie was highly praised by my mother! The weather was great, and we enjoyed the wonderful scenery along wi

The Mikazuki Onsen of the Sky Bath was also pleasant. The whole family was very satisfied with the dinner, especially the steak was delicious. We were so full that we managed to stay awake until the fireworks, but everyone went to bed by 9 PM. We slept well, so waking up with a v

I definitely plan to return again. Bringing your own swimsuit is recommended; however, rentals are also available. There were about 120 elementary school students from two schools on their field trip during our stay—what an amazing experience for them to enjoy such a luxurious

Other than that, there were no particular concerns, and the cleaning staff greeted us cheerfully and talked to our child, with many kind staff members. During our stay, we enjoyed the hotel's pool and beach, took walks, and relaxed. I would love to visit again when our child is a

The separate bath and toilet with a bathtub, as well as the ability to purchase a passport, were deciding factors for my stay. Upon entering the Hotel, I was greeted by an indescribably pleasant scent and an open atrium filled with a sense of spaciousness—a truly extraordinary

At Lucky Pierrot, we received a certificate of luck, given to 1 in 100 people, and in the hotel lobby, they displayed works by TERU from GLAY, allowing us to truly enjoy the best Christmas fantasy. When I go to Hakodate again, I plan to reserve my favorite Premium Room. Thank you