Biei Shirogane Onsen Hotel Park Hills

It had only been about a month since my last stay, but I found a great-value Plan and came back again. I requested in advance a Room near the elevator and my preferred dinner start time, and they kindly accommodated my requests. Since the restaurant renovation, both the atmosphere and the food have improved, and it has become one of my favorite Hotels. The shiokara was delicious, so I bought some at the shop to take home. Please consider offering sweet red bean paste as a topping for the soft-serve ice cream. The experienced staff at the front desk and shop were cheerful and provided pleasant service. I will definitely visit again. The hot water was also excellent—this is a Hotel I highly recommend.

I stayed here for the first time in nine years. The restaurant has been renovated, and both the atmosphere and the food were great. If I had to ask for more, I wish there had been a wider selection of sashimi and sushi... The soft-serve ice cream was rich and very delicious. I was glad it was also available at breakfast. It would be nice to have sweet red bean paste as a topping as well. Please consider it. There was also a great variety of breakfast accompaniments for rice, and I had seconds of the rice porridge. This Onsen really warms you up—I relaxed in the open-air bath at my leisure. The staff were very pleasant, and I’d like to visit again in a different season. Thank you for taking care of me during my stay.